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Review of Vapor Lounge - Town Square

Vapor Lounge - Town Square is a tobacco shop and electronics store located in Boise, Idaho. The store offers a wide range of vaping products, including e-cigarettes, e-liquids, and vape accessories. The store is open seven days a week from 9:00 AM to 9:00 PM, making it convenient for customers to stop by and shop.

The store has a great selection of products, and the staff is knowledgeable and helpful. Customers have praised the staff for their excellent customer service and for being patient and informative. Many customers have mentioned that the staff is willing to take the time to answer questions and help customers find the right product for their needs.

The store offers several service options, including curbside pickup, in-store pickup, and in-store shopping. The store is also wheelchair accessible, with a wheelchair accessible parking lot. The store accepts debit and credit cards as payment options.

Customers have mentioned that the prices at Vapor Lounge - Town Square are competitive and that the store offers great deals on products. The store also offers a military discount, which is appreciated by many customers.

While most customers have had positive experiences at Vapor Lounge - Town Square, there have been a few negative reviews. Some customers have mentioned that they were sold faulty products and were unable to get a refund. Other customers have mentioned that they were not informed of the store's return policy and were disappointed when they were unable to return a product.

Overall, Vapor Lounge - Town Square is a great place to shop for vaping products in Boise. The store has a wide selection of products, competitive prices, and knowledgeable staff. Customers appreciate the excellent customer service and the convenience of the store's service options.

From the business

"Vapor Lounge is Northwest's Best Vape Shop! Through research and testing, we carry only the latest and the best in vape technology! We are an authorized dealer of vape best brands like Smok, Juul, VooPoo, Kanger, Aspire, and Joytech. 100% Authentic! We don't carry knockoffs! We have multiple locations to serve you!"

Amenities

  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Vapor Lounge - Town Square Reviews - 103

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Braxon Hanson

Jaden did a great job with recommendations!

De Shokr

De Shokr

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Helpful Staff Great Selection Life Changing

Joel and staff are awesome!! I told them how long i have smoked cigs and how bad i want to quit and Joel totally hooked me up with the perfect vape and flavor! I used to smoke a pack or more a day, now i smoke a pack in 3 to 4 days and have set my quit date! I love these guys! Thank you!! ;)

Shonne Cartwright

Shonne Cartwright

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Courteous Professional Better Purchase

Had all my questions answered in a courteous and professional manner. I was considering ordering a different mod online but I decided to see what Vapor Lounge had. My purchase at Vapor Lounge was significantly better then what I picked out if I ordered online. Thanks!

Ryan Jensen

Ryan Jensen

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Friendly Staff Great Customer Service Helpful Good Vape Juice

Super friendly staff. The customer service is what I keep coming back to this store for. Needed help with a vape that I didn't buy at the store, the staff helped me with it. I bought juice several times and have always felt good after leaving. Thank you.

Jade Carden

Jade Carden

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Great Service Helpful Staff

Absolutely phenomenal service, took care of all needs and answered all questions ❀

Ashlie Chandler

Ashlie Chandler

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Excellent customer service Helpful staff Positive experience

Jarob was AWESOME! Excellent customer service, helped me with everything I needed and then some :). Will absolutely come here again!

Joshua Steeley

Joshua Steeley

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Overpriced Low Quality Expensive Sub Par Quality

Very overpriced for fairly low quality fluid. "Our fluid is actually made in a lab".... so are the vast majority of fluids. Seriously, twelve dollars per ten ml vial. Awful, and there are only a few decent flavors. I think if you buy three you get one free, but easily the most expensive vape shop in town for sub par quality fluid. Volt has higher quality for thirty mils for ten dollars, and the vast majority of other shops, vape affliction, Vape, and quite a few of the specialty ones give you better deals, in fact much better deals, on gourmet flavors and lines that they resell. I have to sell the place is remodeled well. Thats all.

Brendan Nowakowski

Brendan Nowakowski

πŸ‘ πŸ‘Ž 😐
Clean Shop Friendly Staff

One stop shop! Worth swinging by and meeting the team! Shop was very clean and smells really good inside!!

Alix Sparks

Alix Sparks

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Poor Customer Service Unhelpful Manager Rude Behavior

A good friend of mine suggested this place and i am so disappointed. The (I assume) manager was very unhelpful and quite frankly very rude. Any questions I had were replied to with short and rude answers like I was stupid and should already know these things. Definitely will not be coming back unless there's a change in management.

Shannon Holt

Shannon Holt

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helpful staff excellent customer service

So I was right in the middle of having a pretty bad dayβ€”I lost my voice to layringitis and had just gotten done cryingβ€”and decided to stop by the vape shop. As I entered the Vapor Lounge I was welcomed by the staff. Then I explained that I was very frustrated that I ruined 2 cartridges due to getting vape juice inside of where you inhale (if that makes sense) and that I needed some new ones. I also needed a smaller juice container. So they gingerly sold me some new cartridges, fillled up the new juice container with my juice, and even helped me fill my new cartridge. I don’t know the names of the enployees but they were both extremely helpful and nice to me. 10/10!

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