Vapor Lounge - Town Square
Review of Vapor Lounge - Town Square
Vapor Lounge - Town Square is a tobacco shop and electronics store located in Boise, Idaho. The store offers a wide range of vaping products, including e-cigarettes, e-liquids, and vape accessories. The store is open seven days a week from 9:00 AM to 9:00 PM, making it convenient for customers to stop by and shop.
The store has a great selection of products, and the staff is knowledgeable and helpful. Customers have praised the staff for their excellent customer service and for being patient and informative. Many customers have mentioned that the staff is willing to take the time to answer questions and help customers find the right product for their needs.
The store offers several service options, including curbside pickup, in-store pickup, and in-store shopping. The store is also wheelchair accessible, with a wheelchair accessible parking lot. The store accepts debit and credit cards as payment options.
Customers have mentioned that the prices at Vapor Lounge - Town Square are competitive and that the store offers great deals on products. The store also offers a military discount, which is appreciated by many customers.
While most customers have had positive experiences at Vapor Lounge - Town Square, there have been a few negative reviews. Some customers have mentioned that they were sold faulty products and were unable to get a refund. Other customers have mentioned that they were not informed of the store's return policy and were disappointed when they were unable to return a product.
Overall, Vapor Lounge - Town Square is a great place to shop for vaping products in Boise. The store has a wide selection of products, competitive prices, and knowledgeable staff. Customers appreciate the excellent customer service and the convenience of the store's service options.
From the business
"Vapor Lounge is Northwest's Best Vape Shop! Through research and testing, we carry only the latest and the best in vape technology! We are an authorized dealer of vape best brands like Smok, Juul, VooPoo, Kanger, Aspire, and Joytech. 100% Authentic! We don't carry knockoffs! We have multiple locations to serve you!"
Amenities
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
Vapor Lounge - Town Square Reviews - 103
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Mystii Young
After having a very bad experience with another shop I gave this place a try. The worker (sorry I'm really bad at remembering names) was super helpful to me even though I'm bit of an idiot when it comes to the whole vaping world. He and the owner were super nice and sympathetic toward me listening to my bad experience with the other place too. Also, I found their prices were really great and selection of liquids was vast. Not just a bunch of fruit and candy flavors, but lots of different tobacco and nutty flavors as well.
Highly recommend!
H C
Amazing customer service. Went in for my Aspire Pegasus and Triton tank i had sitting around for over a year (apparently old and outdated now) but they had coils and got me a new battery, got me vaping before i even left the parking lot. Will definitley go here for all my vape juice.
Bradley Price
Friendly, clean and knowledgeable are some of the things that come to mind when I think of the Boise Vapor lounge. I never feel rushed and always feel they're excited for me to try new flavors and not inconvenienced. Recently I had a problem with a tank and they took care of it with no problems in store. Rick and Joel obviously enjoy there jobs and truly care about there customers.
L Zappa (A Google User)
Very impressed by the guy who helped me Tuesday and I wish I could remember his name . Super friendly and out going and he did not treat me like a number walking in the door . Having been in a regional manager position , I realize that the right staff in a location is number one .Very clean and vibrant store . I also liked the fact that he was behind the counter ready to help with a big welcoming smile and not sitting with a group of friends vaping . Great selection of ejuice’s .They carry Naked 100 which is the only brand I vape and the price was lower than anyone in town .
Stetson Cox
These guys are awsome!!! I am new to boise and used to my small town vaoe shop that I have gone to forever. They make this place feel very welcoming and great to come into
Marissa Cowlishaw
I love this place everyone is so nice especially Savannah! She always makes me smile even on my bad days! You keep rockin' those Tatts and that smile.. thanks girl 💕
Billy
These guys are AMAZING. They have always taken the time to help me out or let me see different e-liquids. Super friendly and knowledgable with some of the best prices around Boise. Every single person i've met has been great and always makes me extremely happy to shop there. I honestly don't know a better place to buy anything for vaping than here. This is one of the only places i shop for anything vape wise in all of Nampa and Boise. Stop by, you will honestly have a great experience especially if you're new to vaping.
Arto Jegas
Late friday night my friend and I stopped at Vape Lounge at Boise Towne Square location 10 min before closing to replace broken container on SMOK devices and Tyler was super helpful, he even cleaned the device from broken glass and installed the new one.. Tyler Thank you for your help with the container replacement. Superb!!!
Sierra Corrigan
These guys are amazing! I've never been in, and they treated me so well. They really take care of you with a warm smile on their face. Will be coming back soon!
David Crawford
Im a long time customer of vapor lounge and have been a fan of the way I was treated as a customer. They always remembered my name and would be sure to ask about my rewards and always cared to leave me very satisfied, what can I really say except I found it to be my favorite vape store that I recommended to everyone.
Recently however there has been a staff change, and I have to be honest and say it's becoming my least favorite place, I have encountered the newest member the past 6 visits and I have a lot of complaints that I have ignored up until today. I visited the location today and asked for a t12 coil and some 3mg dead president juice, the person is always nice however, he gave me a 6mg bottle of juice which I didn't notice, and if I hadn't of been paying attention the wrong coil. Bad day? No problem it happens. Every visit has been like this, I also have to make a point to use my rewards, otherwise I wouldn't know about them. I went in there once and he didn't even ask for my information :( I am getting frustrated and really miss the old crew, I have so many more complaints of things I have let go, but the overall point of this is to let you guys know that I want to be that customer I felt I was before the staff change, I loved it and you guys :)