Review of Vapor Lounge - Town Square
Vapor Lounge - Town Square is a tobacco shop and electronics store located in Boise, Idaho. The store offers a wide range of vaping products, including e-cigarettes, e-liquids, and vape accessories. The store is open seven days a week from 9:00 AM to 9:00 PM, making it convenient for customers to stop by and shop.
The store has a great selection of products, and the staff is knowledgeable and helpful. Customers have praised the staff for their excellent customer service and for being patient and informative. Many customers have mentioned that the staff is willing to take the time to answer questions and help customers find the right product for their needs.
The store offers several service options, including curbside pickup, in-store pickup, and in-store shopping. The store is also wheelchair accessible, with a wheelchair accessible parking lot. The store accepts debit and credit cards as payment options.
Customers have mentioned that the prices at Vapor Lounge - Town Square are competitive and that the store offers great deals on products. The store also offers a military discount, which is appreciated by many customers.
While most customers have had positive experiences at Vapor Lounge - Town Square, there have been a few negative reviews. Some customers have mentioned that they were sold faulty products and were unable to get a refund. Other customers have mentioned that they were not informed of the store's return policy and were disappointed when they were unable to return a product.
Overall, Vapor Lounge - Town Square is a great place to shop for vaping products in Boise. The store has a wide selection of products, competitive prices, and knowledgeable staff. Customers appreciate the excellent customer service and the convenience of the store's service options.
From the business
"Vapor Lounge is Northwest's Best Vape Shop! Through research and testing, we carry only the latest and the best in vape technology! We are an authorized dealer of vape best brands like Smok, Juul, VooPoo, Kanger, Aspire, and Joytech. 100% Authentic! We don't carry knockoffs! We have multiple locations to serve you!"
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
Vapor Lounge - Town Square Reviews - 103
Courtney was amazing. She helped me figure out the best vape for my bf. I had no idea when I walked in what to get. She was helpful and knowledgeable 5 stars just for her. I left happy and I will be back!!
Olivia was a great help and had amazing customer service. They knew all the information about the device i was hoping to buy, and the prices are great here. Will definitely be coming back again!
These guys are the most knowledgeable and helpful people who are super friendly and, honestly so kind! I’ll only go here for all my vape needs. I came in three weeks ago with only quarters to buy a new pen and e-juice. Not only was the gal who helped me super amazingly patient and knowledgeable about her products offered but she helped me count the $57 in change I paid for my new setup!
I retuned to get more e-juice tonight and the young gentleman who was there was very nice and understanding and thankfully I didn’t pay in change; and we had a fun conversation about his they counted the change and still have the bag kicking around!
What a great store, with great staff! Seriously, they are amazing ❤️
Alex is very helpful and knowledgeable. Hopefully the dude makes commission because he’s a terrific salesman. The prices at Vapor Lounge are better than a lot of places I’ve been to around the valley
Alex is my dude!!! Nicest Vape shop I've been in and while traveling across the country, great selection of juices and vapes.
100% will be back next time I'm in Boise. Glad my wife made the wrong turn when heading to our hotel lmao.
Oh best part was their prices! Military discount on top of discounted prices was nuts. Vape on Alex! Appreciate you bro.
Was sold a bad disposable and asked if they could refund it despite not having my receipt. However, their store policies are apparently all inferred so I was unfortunately told they do not refunds. Crazy for a vape store to not exchange faulty product.
After being given that disappointing news, I was told I’d get $10 off my NEXT vape, but ONLY if I sign up for their rewards program
I should note, I specifically asked the cashier for a receipt in the event that the device didn’t work and he failed to fill me in on their return policy, or lack of.
So if you’re in the market for a broken, unrefundable vape, this is your spot.
Got some new vapes today with my wife! Awesome place! They don’t do mark ups and are very good at explaining details about there products in which they are proud of! Shout out Chris for being amazing and looking sharp as every time we drop by! See y’all soon Elijah and Shelbi
Alex help us out with what we wanted and then some! He did an amazing fantastic job! It was the best experience I have had going in to a vape shop!
Alex and Brendan are so helpful! Very pleasant personalities. I love this vape store because they have the juice I like.
Alex & Kass always have the best recommendations and amazing service!! Thank you for making me and my friends welcomed!!