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Review of Vape & Smoke Shop - Bird Rd.

Vape & Smoke Shop - Bird Rd. is a local business in Miami, Florida that offers a wide range of products for smoking enthusiasts. The shop is open seven days a week from 10:00 AM to 9:00 PM, making it a convenient option for those who need to purchase smoking accessories outside of regular business hours.

The shop offers a variety of products, including tobacco, cigars, vaporizers, and novelty items. Customers can also find a wide range of smoking accessories such as bowls, vapes, screens, slides, bongs, and hookahs. The shop also offers free Wi-Fi, making it a great place to hang out and relax while browsing their selection of products.

One of the standout features of this business is its accessibility. The shop has a wheelchair accessible entrance and parking lot, making it easy for customers with disabilities to visit. The shop also accepts NFC mobile payments, which is a convenient option for those who prefer to pay with their mobile devices.

While the shop has received mixed reviews from customers, it is clear that the staff is knowledgeable and helpful. Many customers have praised the customer service, with some mentioning specific employees by name. Alex and Chris are two employees who have received positive feedback for their helpfulness and knowledge of the products.

However, some customers have had negative experiences with the shop. Some have complained about the prices, with one customer stating that they were charged $10 for a grabba leaf during a shortage, which they believed was price gouging. Others have complained about the quality of the products, with one customer stating that they purchased a ruptured e-juice and were refused a refund.

Despite the mixed reviews, Vape & Smoke Shop - Bird Rd. remains a popular choice for smoking enthusiasts in Miami. With its convenient location, wide range of products, and knowledgeable staff, it is a great option for those looking to purchase smoking accessories and products.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Vape & Smoke Shop - Bird Rd. Reviews - 101

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Javier Villarreal

Javier Villarreal

👍 👎 😐
Excellent Customer Service Knowledgeable Staff

Best customer service I've ever experienced in a smoke shop employee is very knowledgeable of everything in the shop. Thanks Raul for all your help!!!!

Clarese Forbes

Great options for all smokers. Leo was very helpful and kind. I will definitely be shopping here from now on!!

Desiree Cristina Hurtado Tovar
Great Customer Service Helpful Staff Highly Recommended

Best smoke shop ever , great costumer service !!!!
Thanks raul for your help !!! You are such good guy !!!
I totally recomend this place

Liechy Sanchez

Liechy Sanchez

👍 👎 😐
Clean Friendly Staff Knowledgeable Recommend

Clean with very friendly staff and nice knowledge of every products that you need and which one is better. A 100% recommend place to go for every necessity that you guys need in vape & smoking

Richard Boulton

Richard Boulton

👍 👎 😐
Good variety Good prices Knowledgeable staff Friendly staff

There are other smoke shops closer to me but this is my favorite store. Good variety of e-juice at good prices plus tons of good tobacco related products and the staff is knowledgeable and friendly.

Erika Jimenez

I went for a vape and Alex was absolutely amazing!! Helped me out to pick what was best for me!! :)

Cristina Milan Ortiz

Cristina Milan Ortiz

👍 👎 😐
Clean Helpful Staff

Went to the shop and loved it very clean and they had what I wanted thanks to Raul for all his help in finding what I wanted. Thank you.

Robert Mitchell

Robert Mitchell

👍 👎 😐
Friendly Owner Good Service Recommendation

The owner is extremely nice and took care of ours smoking needs! Would recommend it to anyone who needs smoking paraphernalia.

Chenneal Hyman

Great experience!! Quality products! Raul is the best come here for all your needs!

Luis Lopez

This place is great, Alex was very helpful. Helped me find everything I needed. Would highly recommend

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Vape & Smoke Shop - Bird Rd. Hours

  • Monday 10 AM to 9 PM
  • Tuesday 10 AM to 9 PM
  • Wednesday 10 AM to 9 PM
  • Thursday 10 AM to 9 PM
  • Friday 10 AM to 9 PM
  • Saturday 10 AM to 9 PM
  • Sunday