Review of Vape & Smoke Shop - Bird Rd.
Vape & Smoke Shop - Bird Rd. is a local business in Miami, Florida that offers a wide range of products for smoking enthusiasts. The shop is open seven days a week from 10:00 AM to 9:00 PM, making it a convenient option for those who need to purchase smoking accessories outside of regular business hours.
The shop offers a variety of products, including tobacco, cigars, vaporizers, and novelty items. Customers can also find a wide range of smoking accessories such as bowls, vapes, screens, slides, bongs, and hookahs. The shop also offers free Wi-Fi, making it a great place to hang out and relax while browsing their selection of products.
One of the standout features of this business is its accessibility. The shop has a wheelchair accessible entrance and parking lot, making it easy for customers with disabilities to visit. The shop also accepts NFC mobile payments, which is a convenient option for those who prefer to pay with their mobile devices.
While the shop has received mixed reviews from customers, it is clear that the staff is knowledgeable and helpful. Many customers have praised the customer service, with some mentioning specific employees by name. Alex and Chris are two employees who have received positive feedback for their helpfulness and knowledge of the products.
However, some customers have had negative experiences with the shop. Some have complained about the prices, with one customer stating that they were charged $10 for a grabba leaf during a shortage, which they believed was price gouging. Others have complained about the quality of the products, with one customer stating that they purchased a ruptured e-juice and were refused a refund.
Despite the mixed reviews, Vape & Smoke Shop - Bird Rd. remains a popular choice for smoking enthusiasts in Miami. With its convenient location, wide range of products, and knowledgeable staff, it is a great option for those looking to purchase smoking accessories and products.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Vape & Smoke Shop - Bird Rd. Reviews - 101
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Nicholas Dean
Great shop, great selection, great service. Go in and hope Raul is there, he's helpful, he's friendly, he knows his stuff. He's a real elite salesman. Check it out 10 out of 5
Cathy Nazaire
Raul is hands down a top notch seller... He knows the products & helps in an way he can. Raul is a huge asset . Would love it if the OWNERS would stock Dr. Pepper though as I have asked numerous times! Loses a star because of the OWNERS!
Zombie Prophet
Went in and bought a 50 vape pen. Broke 3 days later and was told that since i used it i couldnt return it. I bought a new one and when i asked how much extra coils were the lady told me $6.99. When i returned 4 days later to buy one they were jacked up to $24.99. I've been going there since it open and wont ever return!
Carlos Vegas
The prices are reasonable, there are really good quality pieces and lots of options. That is the reason I chose to buy my new piece here and all accessories. I would highly recommend them for you next purchase.
Julissa Lugo
Alex was very helpful and also able to recommend valuable products. This is my go to smoke shop as I live near by and they have everything you need.
Carla Santana
Unfortunately it's a risk buying cbd cartridges here. My daughter got one that was defective, not working in any of her other vape pens or even mine though the other cartridges worked just fine. She demonstrated this, and even the owner at the shop tried and still said no exchange was possible because it had been opened ! So if you are willing to throw away $50 or more, come here. Any other vape shop would honor wanting to keep a customer satisfied. Why would she go back there for more purchases after this ? And for that matter no one else we know will go now because we will let make sure everyone knows, this is not a good faith shop. Ready to rip you off. So disappointed. She hust wanted to exchange for one that works ! Learn to stand by your products, customers and your retention and referrals will be greater
Yisel Perdomo
Alex helped us out today and he was so nice and had great customer service. Definitely making this a spot i’ll be coming back to.
Sam Chesney-Adams
You guy I love this place!!!! The experience was AMAZING 🤩 Alex and Chris have the best costumer service ever. They have EVERYTHING you need.
Noelle Cobb
DO NOT GO HERE! Absolutely horrible customer service. The guy working had a terrible attitude and was so rude that I had to walk out of the store. Sad part, I was actually going to spend my money there.
Alejandro Zamora
Been a customer for a while until I was sold a Ooze battery that never turned on, came back to the store and I wanted to exchange it for a better one and pay the difference but they said it can’t be done, they won’t even exchange it. The sales associate said that it’s my responsibility if it does not work.