Search

Review of Up In Smoke and Vape Shop

Up In Smoke and Vape Shop is a tobacco shop located in the Avondale area of Jacksonville, Florida. The shop offers a wide range of tobacco products, including wood pipes, water pipes, vapes, and hookahs. The store also has a large selection of high-quality products at reasonable prices, making it a go-to destination for tobacco enthusiasts in the area.

The shop is open seven days a week, from 9:00 am to 11:00 pm on weekdays, and until midnight on Fridays and Saturdays. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop offers in-store shopping, but delivery is not available.

The staff at Up In Smoke and Vape Shop is knowledgeable and attentive, providing excellent customer service. Customers have praised the hands-on customer service they received, with staff members taking the time to talk through their favorite products and directing them to the perfect item without pushing the most expensive products.

While some negative reviews have been left, most customers have had positive experiences at the shop. Some customers have reported issues with counterfeit products, but the majority of reviews praise the store's selection, prices, and customer service.

If you're looking for a tobacco shop in the Avondale area, Up In Smoke and Vape Shop is worth checking out. With a wide selection of products and knowledgeable staff, it's a great destination for tobacco enthusiasts in the area.

From the business

"Smoke shop in your local Avondale. We carry an array of hookah tobacco and accessories, tobacco pipes and accessories, water pipes, CBD, Kratom, e-cigarettes, e-liquid, vaporizers and so much more. Grand opening deals going on now, come check us out!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Up In Smoke and Vape Shop Reviews - 93

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jackie Boo

Jackie Boo

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Selection Knowledgeable Staff

Wonderful little smoke shop great selection of glass pieces very knowledgeable staff. I pass multiple smoke shops to come to this one.

Angel Raws

Angel Raws

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service Confusing Advertising

Came into this smoke shop to get more coils for my fiancรฉโ€™s vape after we just had finished getting ice cream! We found the coils we needed and then picked a new flavor for our vapes! as we went to cash out RIGHT NEXT to the register they have edibles with advertising that made me ask if they contained โ€œmarijuanaโ€! The sale associate said no they donโ€™t and simply said they just promote overall wellness. So I said โ€œoh okay hemp is usually weed though right?โ€ And I was then asked to LEAVE THE STORE and couldnโ€™t make any purchases! I was shocked and confused. The sales associate then showed me a hidden sign that says โ€œspeaking of illegal substances is not prohibitedโ€ or something very close to that sort! I was simply asking for clarification and without any type of warning I was told I couldnโ€™t make my purchases and needed to go! I literally was asking questions anyone would ask before buying something they would consume FROM A SMOKE SHOP!

NO WARNING WAS GIVEN. Asked about a product that was listed as HEMP makes me wonder whatโ€™s really going on.

Robert English

Robert English

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Customer Service Reasonable Prices

Stopped by this place to check it out today and was very pleased with the prices, the emplyee that was working this day was very nice and had a answer for all my questions, will be returning in the future for the pleasant smile and great customer service, give this girl a raise. 5 stars.

Elizabeth Ramsey

Elizabeth Ramsey

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Friendly Staff Knowledgeable Staff Great Selection Fun Store Highly Recommend

Friendly and knowledgeable staff and great selection on kratom. Fun store! They have great selections on vape juice and vapes. Highly recommend

Lovely Smidge

Lovely Smidge

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Friendly Staff Good Prices Chill Vibe

cool little spot with everything you need. the staff is friendly and knowledgeable about the product. good prices and chill vibe.

Jaimie Cook

Jaimie Cook

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Friendly Staff Well Organized Store Wide Variety of Items

Very friendly staff members that are accommodating and helpful. the store is well organized and there is a wide variety of items to browse through and purchase.

BigIron 8404

Delilah was very helpful! Everytime I come in the always treat me right. Great selection and fair pricing

Daniel Juskowski

Daniel Juskowski

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Clean Store Friendly Staff Well Informed Employees One-Stop Shop

The store is spotless and organized, the owner and employees are so friendly and informed (my favorite is the manager, Chandler!), and they have everything you will need for a one-stop shop!

John Delaney

John Delaney

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great prices Huge variety Quick service Great customer service

Great prices and huge variety of items to choose from. Chandler helped me find the coil I was looking for quickly, great customer service!

Pam Fenton

Prices are great with a wide variety of options to choose from! Loved my experience here and will definitely be back.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload