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Review of Up In Smoke and Vape Shop

Up In Smoke and Vape Shop is a tobacco shop located in the Avondale area of Jacksonville, Florida. The shop offers a wide range of tobacco products, including wood pipes, water pipes, vapes, and hookahs. The store also has a large selection of high-quality products at reasonable prices, making it a go-to destination for tobacco enthusiasts in the area.

The shop is open seven days a week, from 9:00 am to 11:00 pm on weekdays, and until midnight on Fridays and Saturdays. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop offers in-store shopping, but delivery is not available.

The staff at Up In Smoke and Vape Shop is knowledgeable and attentive, providing excellent customer service. Customers have praised the hands-on customer service they received, with staff members taking the time to talk through their favorite products and directing them to the perfect item without pushing the most expensive products.

While some negative reviews have been left, most customers have had positive experiences at the shop. Some customers have reported issues with counterfeit products, but the majority of reviews praise the store's selection, prices, and customer service.

If you're looking for a tobacco shop in the Avondale area, Up In Smoke and Vape Shop is worth checking out. With a wide selection of products and knowledgeable staff, it's a great destination for tobacco enthusiasts in the area.

From the business

"Smoke shop in your local Avondale. We carry an array of hookah tobacco and accessories, tobacco pipes and accessories, water pipes, CBD, Kratom, e-cigarettes, e-liquid, vaporizers and so much more. Grand opening deals going on now, come check us out!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Up In Smoke and Vape Shop Reviews - 93

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brittny Pesek

Brittny Pesek

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Wide Product Selection Good Prices

Extremely satisfied customers. We came in hunting a birthday present for a close friend. Upon arrival, Dakota informed us they didn't have exactly what we were looking for. That's okay, he came out and talked through his favorite products with us, outlining what he is using now and what he has in the past, what is new and what he doesn't like. He directed us to what we were looking for without 100% cramming the most expensive items down our throat. We found THE PERFECT birthday set because of the hands on customer service we received. I would have never looked at the Cheech products for fear of their price tag but in truth, they are well priced and very very good quality products.

This shop has a HUGE selection of virtually everything except bags to keep it in. Literally. We were impressed with the selection of both high and regular quality items and the prices were really good compared to other close shops. Literally every thing: wood pipes, water pipes, vapes (both disposable and the super puffy ones). I've never seen such a large selection!

This is officially my new first stop smoke shop and I truly hope each employee is as attentive, knowledgeable, and patient as Dakota. Thanks man, you really took the anxiety out of birthday shopping.

Carlos Hagerman

Carlos Hagerman

πŸ‘ πŸ‘Ž 😐
Great Service Good Selection

I ABSOLUTELY LOVE THIS PLACE! These guys are awesome and the only place in town that is able to keep my favorite wraps in stocks. Thank you!!!

Christy Johnson

Christy Johnson

πŸ‘ πŸ‘Ž 😐
Poor Customer Service High Prices Loud Music

Employees weren't very knowledgeable on products and couldn't answer simple questions also prices were very high and they played very loud elevator music very very loud could hardly hear the employees without yelling over the ridiculous music they had playing Do not shop here

Bella Boyarovsky

Bella Boyarovsky

πŸ‘ πŸ‘Ž 😐
Defective Product Poor Customer Service Waste of Money

Got a vape and no one told me to try it out in store and when I got home the vape wouldn’t turn off when I hit it. I called and was told the couldn’t replace it. Waste of money. Not happy :(

Mo Rockwell

Mo Rockwell

πŸ‘ πŸ‘Ž 😐
reasonable prices great deals friendly staff

Such a hidden gem! Prices were surprisingly more reasonable than expected- also great deals (@random times!) chick I usually see there working is just sweet; after seeing me a few times even offered to put my fave flavor vape in as request to store GM. It’s a little drive for me and I pass about 14 vape shops On my way there but I’ve also made it there and back, on my hour lunch break, on time before:)

MaRanda Mixon

Best shop in Avondale area. Delilah and Cj are amazing!

Tee Hutson

Best in town. The customer service is everything πŸ’—πŸ’—

C Rodriguez

C Rodriguez

πŸ‘ πŸ‘Ž 😐
Super convenient Best prices Awesome employees Helpful

Super convenient and they gave some of the best prices on their hookah tobacco and coals. All the employees are awesome and helpful.

courtney ledwick

courtney ledwick

πŸ‘ πŸ‘Ž 😐
Large Glass Selection Discount for First Time Customers Knowledgeable Owner Cute Jewelry Selection Enjoyable Shopping Experience Job Opportunities

BEST SMOKE SHOP AROUND!! Wonderfully large glass selection and hand pipes! They just opened so they gave me a discount for being one of the first people in the store!! The owner is lovely and extremely knowledgeable about the products. They even had the cutest jewelry selection, definitely a little bit of everything. I enjoyed my time in the shop a lot. I even applied for a job!

Milky Choco

Milky Choco

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Selection Best Prices

Workers are super friendly and always willing to help. Shop has a great selection and has the best prices in town. Best smoke shop ever

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