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Review of USA Smoke & Vape

Location: 401 Vermont Ave #9, Los Angeles, CA 90020, United States

Phone: +1 213-915-0501

Website: N/A

Categories: Tobacco shop, Cigar shop, Vaporizer store

Accessibility:

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot

Service options:

  • In-store shopping
  • Delivery

Payments:

  • Debit cards
  • NFC mobile payments
  • Credit cards

Hours:

  • Monday: 10:00 AM - 11:00 PM
  • Tuesday: 10:00 AM - 11:00 PM
  • Wednesday: 10:00 AM - 11:00 PM
  • Thursday: 10:00 AM - 11:00 PM
  • Friday: 10:00 AM - 11:00 PM
  • Saturday: 10:00 AM - 11:00 PM
  • Sunday: 10:00 AM - 10:00 PM

Description:

USA Smoke & Vape is a tobacco shop, cigar shop, and vaporizer store located in the heart of Los Angeles. The store offers a wide variety of smoking products, including cigarettes, cigars, vaporizers, bongs, rigs, disposables, and more. The store is wheelchair-accessible, and customers can choose between in-store shopping and delivery options.

The store is open seven days a week, with extended hours until 11:00 PM on weekdays and weekends. The store accepts debit cards, NFC mobile payments, and credit cards.

Customers have left mixed reviews of the store. Some have praised the store's customer service and selection, while others have criticized the store's prices and staff. One customer wrote, "Best shop in KTown, best prices in all of LA. Owner is super cool. Can't go wrong here." Another customer wrote, "Beware! Selling Dead Vapes. I Been Coming Here For Two years and as of the past month the top shine and flum vapes i have been buying are dying early they claim 4000 puffs there is no juice after 1000 puffs."

Despite the mixed reviews, many customers have praised the store's selection and customer service. One customer wrote, "This shop has a lot of choices from cigarettes to bongs, rigs, disposables and a lot of other things Miguel has good customer service I buy my cigarettes here one of the good shops around Ktown." Another customer wrote, "Come here all the time whenever I need anything relating to my vape or pieces, even incense Super friendly compared to the weird clique-y vibes of every other smoke shop and always get all my questions and concerns answered here no matter how mundane or obvious they may seem."

Overall, USA Smoke & Vape is a popular smoking products store in Los Angeles, offering a wide variety of products and services to its customers.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • In-store shopping

USA Smoke & Vape Reviews - 51

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mary D

Mary D

πŸ‘ πŸ‘Ž 😐
Great Customer Service Wide Variety of Juices Clean Store

After passing by 3 other vape shops that had the tiniest parking lots all full of cars, both parked and in the lanes waiting for someone to leave, I found USA Smoke & Vape, and a parking spot that didn’t make me feel like I should wrap my car with rubber bumpers. It was getting late in the evening and quite dark out which made the oh-so-very-well-lit display cases just that much brighter; and inviting too. It was obvious someone took great care in setting up the displays and likely took some time to consider the proper place for each piece. I just came in for some coils and juice but damn those were some nice trays. All of the glassware was glistening and the entire shop was the cleanest I’ve seen.

A voice greeted me from the back as I slowly made my way through the store. A tall gentleman stood ready to assist and I asked if they had any kangertech coils in stock. I wish I had gotten his name as he was very helpful and kind. He probably has a cool name like Vladimir but he goes by Vlad. Anyway, he wasn’t sure if he had them, understandable as the various types are nearly identical, but he picked up the right kind of box, just not the right version. I pulled it up on my phone since he wanted to be sure he was selling the right one I wanted. SSOCC in 0.5ohms was the next one he picked up and we had a match. He opened the box which had 3 of the 5 coils inside. I asked if he had a full box and he said he did and pulled another box off the shelf. Sweet! On to the juice.....

I use a 12mg juice with a cereal milk or vanilla custard type preference for the flavor. He pointed me in the direction of an entire case with a wide variety of juices and said I could pick any of them since he had each strength of nicotine available for every one of them. This was the first time in quite a long time that I’ve had so many from which to choose. Most shops carry a 12 in just a handful of juices. Granted, these were all the smaller 15ml bottles, but since my 100ml bottle was down to the last few drops, I just needed something to hold me over until I could reorder. So, I decided on Vanilla Swirl and the box of coils which were priced consistent with the standard.

Everything about this quick stop at this vape shop was perfect, I wish I could’ve given 6 stars. Except for just one thing. When I got home, the box of coils had been opened from the bottom and there were only 4 inside. But, if I were to take away a star for that, this shop would still get 5 stars from me. That’s how much I appreciate better than good customer service.
I’ve marked this shop as a favorite so if I’m ever back in the area I know right where to go.

Andranik Kyureghyan

Andranik Kyureghyan

πŸ‘ πŸ‘Ž 😐
Nice place Good staff Perfect customer service Good prices

Nice place. Good staff. Perfect customer service. Prices are very good

Ethan Young

Ethan Young

πŸ‘ πŸ‘Ž 😐
Great Service Good Selection

great service and selection. have never had a bad experience

Blanca Sanchez

Blanca Sanchez

πŸ‘ πŸ‘Ž 😐
Poor Service Unhelpful Staff Homeless Discrimination Bad Customer Service

Today I went to the store.the service was not to good these time.these was my 3rd time going.the guys that was working there was not really helping me.i ask questions.and all he keep on saying. I don't know what is that for I just work here.pluss when I came to pay.i a homeless man came in.and he was yelling at him to get out.in that monment I had give him the money.and he walk away from the cashier without gaving my change back.i ask him for my change.and he said he had give me my changed back.when it wasn't like that.and I replied my self to give me my change back and he keep on telling me that he had give me the money back.when a older lady came and told him.and said yes they r rite u didn't give her the money.u just walk to the door.and then he was ooh ok.my point is why won't he believed me that he didn't give me my change .it was because was I was buy.???.they need to have more costome servece excited.it a nice store.but just the people that r working there is not that nice..

Ray Pross

Ray Pross

πŸ‘ πŸ‘Ž 😐
Great Staff Affordable Prices

love this store more and more every time i go in. awesome staff and great prices.

Perseus Three

Perseus Three

πŸ‘ πŸ‘Ž 😐
Open Item Replacement

Sold me an open item. But owner was willing to replace.

Brian Koch

Brian Koch

πŸ‘ πŸ‘Ž 😐
Friendly Staff Decent Pricing Highly Recommended

A refreshing place !!
Friendly Staff always helpful always a hello for ya ;)
Real decent pricing on smoky items and more.
Highly recommended !!

Mayira Batista

Mayira Batista

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Good Selection

Come here all the time whenever I need anything relating to my vape or pieces, even incense
Super friendly compared to the weird clique-y vibes of every other smoke shop and always get all my questions and concerns answered here no matter how mundane or obvious they may seem

Dwayne Wilkerson

Dwayne Wilkerson

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Selection Good Value

Always helpful at this place if in need of a few pointers about vape products. Blunt selection is on point. White owl swirl omm!!! 100

Gregory Odom

Gregory Odom

πŸ‘ πŸ‘Ž 😐
Friendly Staff

Keeps me coming back how nice the staff r

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