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Review of USA Smoke & Vape

Location: 401 Vermont Ave #9, Los Angeles, CA 90020, United States

Phone: +1 213-915-0501

Website: N/A

Categories: Tobacco shop, Cigar shop, Vaporizer store

Accessibility:

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot

Service options:

  • In-store shopping
  • Delivery

Payments:

  • Debit cards
  • NFC mobile payments
  • Credit cards

Hours:

  • Monday: 10:00 AM - 11:00 PM
  • Tuesday: 10:00 AM - 11:00 PM
  • Wednesday: 10:00 AM - 11:00 PM
  • Thursday: 10:00 AM - 11:00 PM
  • Friday: 10:00 AM - 11:00 PM
  • Saturday: 10:00 AM - 11:00 PM
  • Sunday: 10:00 AM - 10:00 PM

Description:

USA Smoke & Vape is a tobacco shop, cigar shop, and vaporizer store located in the heart of Los Angeles. The store offers a wide variety of smoking products, including cigarettes, cigars, vaporizers, bongs, rigs, disposables, and more. The store is wheelchair-accessible, and customers can choose between in-store shopping and delivery options.

The store is open seven days a week, with extended hours until 11:00 PM on weekdays and weekends. The store accepts debit cards, NFC mobile payments, and credit cards.

Customers have left mixed reviews of the store. Some have praised the store's customer service and selection, while others have criticized the store's prices and staff. One customer wrote, "Best shop in KTown, best prices in all of LA. Owner is super cool. Can't go wrong here." Another customer wrote, "Beware! Selling Dead Vapes. I Been Coming Here For Two years and as of the past month the top shine and flum vapes i have been buying are dying early they claim 4000 puffs there is no juice after 1000 puffs."

Despite the mixed reviews, many customers have praised the store's selection and customer service. One customer wrote, "This shop has a lot of choices from cigarettes to bongs, rigs, disposables and a lot of other things Miguel has good customer service I buy my cigarettes here one of the good shops around Ktown." Another customer wrote, "Come here all the time whenever I need anything relating to my vape or pieces, even incense Super friendly compared to the weird clique-y vibes of every other smoke shop and always get all my questions and concerns answered here no matter how mundane or obvious they may seem."

Overall, USA Smoke & Vape is a popular smoking products store in Los Angeles, offering a wide variety of products and services to its customers.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • In-store shopping

USA Smoke & Vape Reviews - 51

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
IANDVAN

IANDVAN

πŸ‘ πŸ‘Ž 😐
Great Customer Service Quality Products

They are best simply because I had JULL pods from them and one was very leaky from the box and they understood and exchanged me to a new pack which was all good πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

Josh Lienhard

Josh Lienhard

πŸ‘ πŸ‘Ž 😐
Best Shop Best Prices Super Cool Owner

Best shop in KTown, best prices in all of la. Owner is super cool. Can't go wrong here

Jay

Jay

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service

Beware! Selling Dead Vapes. I Been Coming Here For Two years and as of the past month the top shine and flum vapes i have been buying are dying early they claim 4000 puffs there is no juice after 1000 puffs. i havent even recharged it yet. ive already bought 4 over the past 3 weeks! Everytime i go inside there i leave the cashier/manager a tip, and when i called today and explained what happened he refused to replace my vape! What a terrible place.

Gilbert Villanueva

Gilbert Villanueva

πŸ‘ πŸ‘Ž 😐
Good Customer Service Wide Variety of Products Convenient Location

This shop has a lot of choices from cigarettes to bongs, rigs, disposables and a lot of other things Miguel has good customer service I buy my cigarettes here πŸ‘πŸΌ one of the good shops around ktown

Robert ArnoldStarr

Robert ArnoldStarr

πŸ‘ πŸ‘Ž 😐
Disappointed

Great smoke shop but I was very disappointed to see them take out their five-star system cuz I had a lot of points.

Joshua β€œLiL CaM 5th” Cameron

Joshua β€œLiL CaM 5th” Cameron

πŸ‘ πŸ‘Ž 😐
Wide Ranging Inventory Good Quality Great Location

Better and a more wide ranging inventory than any smoke shop I have been to in the area that includes downtown LA downtown LA Anchorage town and Hollywood I'll do it don't let the critics fool you

Candy Kane

Candy Kane

πŸ‘ πŸ‘Ž 😐
Great Variety Decent Prices Nice and Courteous

They have a great variety of stuff and decent prices. They are nice and courteous. I just wish they seemed a little more happy/friendly.

Joseph Madej

Joseph Madej

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Overpriced Defective Products

If it were possible to give negative star minus -* rating I would. 1 star being the lowest, that's what "Bob" <- store manager / USA Joke & Fake score. The store is stocked with all the expected smoke shop items etc There's nothing special nor specifically unique about the place. It's definitely not a thrifty location to save money in any department. Nevermind the jacked up prices sometimes where it is conveniently located. Unfortunately it's the customer service primarily that
ruined it's reputation. Not only for myself but other people who have witnessed the unprofessional and extremely rude behavior of "Bob" are talking. The trouble started for me when I asked him for some assistance. Perhaps the guy is grumpy for being the store's one employee that I've noticed. He's there alone for all hours that its open and who knows when its closed for business what he does. That's not my fault or issue so don't take the hatred you have for your job out on the customers. I'm sure he profiles who he can obviously get away with the disrespect or whatnot so you may see a difference in Bob. I went to the store shopping for a new vape product and have been given attitude to the point of leaving empty-handed. Just a few days ago purchased a zico lighter for $14 and now it doesn't work at all. I go in the store question the return policy. Rudely and abruptly says no warranty and says take it up with the owner he's currently in Tijuana be back a week or two I don't know. I thought it was reasonable to ask him questions being a specialist in the field of smoke shop items such as lighters etc to just take a look and see if there was something easy to fix. Rudely rejected and kicked out of the store. I'm thru with these guys and I highly don't recommend going there for anything they offer which is nothing special at all in the first place. The end.

Leeds Scott

Leeds Scott

πŸ‘ πŸ‘Ž 😐
Great Shop Friendly Staff

I love this shop. It Carrie's all of my vaping needs, and the staff are super friendly and helpful.πŸ‘πŸ™‚

Ahmed M

Ahmed M

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inconvenient Location

I was driving on Vermont the open sign was on I stopped to buy ceggiarets and they didn't let me in. If you don't want to work turn off the sign

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