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Review of Royal Tobacco & Vape Outlet II

Royal Tobacco & Vape Outlet II:

Royal Tobacco & Vape Outlet II is a tobacco shop, cigar shop, hookah store, and vaporizer store located in Birmingham, Alabama. The store offers a variety of products, including cigars, cigarettes, hookahs, e-cigarettes, and vaping accessories. The store is open seven days a week from 10:00 AM to 10:00 PM.

The store offers in-store shopping and accepts debit cards, credit cards, and NFC mobile payments. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers quick visits for customers who are in a hurry.

Customers have mixed reviews about the store. Some customers have praised the store's selection of products and affordable prices. They have also appreciated the knowledgeable and friendly staff who are always willing to help. Customers have also enjoyed the hookah lounge in the back of the store, which is spacious and secluded. The lounge has comfortable seating, two pool tables, and allows customers to bring their own bottles.

However, some customers have had negative experiences with the store. Some customers have complained about the quality of the products, particularly the disposable vapes, which have been defective and burnt out quickly. Some customers have also complained about the customer service, with some employees being rude and unhelpful. Some customers have also complained about the store's policy of not accepting exchanges or refunds for defective products.

Overall, Royal Tobacco & Vape Outlet II is a decent store for tobacco and vaping products. The store has a good selection of products at affordable prices, and the staff is generally helpful and knowledgeable. However, customers should be aware of the store's policy on defective products and should inspect products carefully before purchasing.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Royal Tobacco & Vape Outlet II Reviews - 104

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Stephanie Miller

Employees are always helpful. Great deals on vape juice.

Marco Arrington

Great price on their cigars 25% off all brand cigars

Madelyn Neal

great customer service, awesome selection would recommend

Jaba Hut (Jaba the hut)

I like the vibe here the employees were very patient , helpful and informative

Chubiimoon

Just an awesome place! Great selection and great prices!

Mrz Perry

Favorite spot to get cigars. I like the lounge in back but it needs to ventilated much better.

lorin mccracken

Wonderful service, great advice, great deals and open late. Thanks guy.

Michael Williams

Great price and place for all your smoke needs

Legendary Gang

Great place to get vape pen adrien gave excellent service

Stephanie Anderson

Fun and knowledge staff. They are really patient with a novice such as myself.

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Royal Tobacco & Vape Outlet II Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday 10 AM to 10 PM