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Review of Planet Smoke and Vape

Planet Smoke and Vape: A One-Stop Shop for Smoking Needs

Planet Smoke and Vape is a women-owned business that offers a wide range of smoking products. The store is located at 14201 SE Mill Plain Blvd E, Vancouver, WA 98684, and is open from 9:00 AM to 11:00 PM every day of the week. The store is wheelchair accessible, and the staff is LGBTQ+ friendly, making it a safe space for everyone.

Products and Services

Planet Smoke and Vape is a tobacco shop, glass shop, and vaporizer store all rolled into one. The store offers a variety of smoking products, including vaporizers, e-cigarettes, glass pipes, water pipes, hookahs, and more. The store also offers a selection of smoking accessories such as papers, grinders, and lighters.

Customer Service

The staff at Planet Smoke and Vape is knowledgeable and friendly. Customers can expect a quick visit to the store, and the staff is always ready to answer any questions and help customers find what they need. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Customer Reviews

Customers have praised the staff at Planet Smoke and Vape for their excellent customer service. One customer wrote, "Matt was super friendly and greeted everyone that came in the door. He helped me find exactly what I was looking for and even threw away my packaging for me before I left." Another customer wrote, "The shop manager Ethan is super helpful and knows what he's talking about."

While some customers have had negative experiences, such as an employee locking up early and leaving a note, the majority of reviews are positive.

Conclusion

Planet Smoke and Vape is a great place to go for all your smoking needs. The store offers a wide range of products and accessories, and the staff is knowledgeable and friendly. The store is open every day of the week, making it convenient for customers to visit. Whether you're a seasoned smoker or just starting out, Planet Smoke and Vape has everything you need.

From the business

"Vancouverโ€™s Newest smoke and vape shop! Local owners with knowledgeable staff who know the importance of customer service. We offer a huge selection of quality glass, vape, tobacco, and so much more. Our prices are competive and the lowest you will find! Come check us out :)"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Planet Smoke and Vape Reviews - 243

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tommy Mattox

Tommy Mattox

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Unprofessional Loss of Sales Poor Customer Service

Usually a good place but on 10-08-2022 when an employee locks up before 7 leaves a note be back in 20 went to get food very unprofessional. Literally waited 20 mins with no show from employeeโ€ฆ Not sure what company would condone this from an employee. Loss of sales due to unprepared employees would be a quick termination in my book. Sad when u came to cash out a $450 gravity pipe along with new banger papers and tipsโ€ฆ Just cost the shop over $500

Clayton

Clayton

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Experience Friendly Employee Helpful Recommend

Iโ€™ve been going to this store for a while and itโ€™s always been a great experience. I am writing this review because of the great experience I had with their employee, Matt. He was super friendly and greeted everyone that came in the door. He helped me find exactly what I was looking for and even threw away my packaging for me before I left. I would recommend anyone looking for smoking products to check out this store and hope you're lucky enough to see Matt working there.

Jasmine Taloff

Jasmine Taloff

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Helpful Staff Great Service

I came in to find a new puff bar I would like, Matt helped me with every question I asked.I came in right before closed and he still was so sweet and helpful. I found exactly the things I wanted with his help plus a few extras Iโ€™m excited to try. Thanks again Matt :)

Shandy Brewer

Shandy Brewer

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
helpful knowledgeable kind attentive

MATT is amazing!! Was in last night and needed help getting a new vape so I can start lowering my nic. He was so helpful, knowledgeable and kind! Will be back for sure! Also there were like 6 people that walked in the store while he was helping me and he was so attentive to them while not making me feel rushed.

Prosper Pulanco

Prosper Pulanco

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Customer Service Quality Products

Matt was awesome. He was engaging and answered all my questions. Very people oriented. The store was awesome as well. They have what Iโ€™ve wanted.

Joseph Harper

Joseph Harper

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Shop Cool Employees Lots of Products Excellent Customer Service

Been coming to planet smoke for probably 2 years now. It's a really great shop with cool employees and lots of cool glass and products to look at even though 90% of the time I'm just getting juice. They were very nice and exchanged a faulty vape for me today and the process was very seamless. I live right by a vape shop but I'll always drive then extra 10 minutes to give them my business!

David Cochrane

David Cochrane

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Experience Informative Friendly Swell Guy Love the Decor

First time being in & let me just say, great experience overall, very informative & friendly. Matt was a swell guy, Go Check Them Out! ๐Ÿค˜
I Love all the decks on on the walls, wish they were for sale haha.

Mike Fischer

Mike Fischer

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Service Good Prices Loyalty Program

Matt did an awesome job and PSV has some of the best selection and prices around. The stamp card system that results in free juice every few visits makes it even better and hard to justify going anywhere else.

Chantel Mann

Chantel Mann

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Friendly Staff Efficient Service

When I walked in three other people walked in at the same time. Matt managed to help us all very swiftly. Also, when I got home and realized I had the wrong size bong stem, without hesitation he let me switch when I came back to the store. Very friendly!!!

julian brito

julian brito

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Discrimination Poor Customer Service Disappointment

The person at the front register refused to serve me and my girlfriend. I donโ€™t wanna say itโ€™s because of my color but he served 5 people that came after us and still didnโ€™t get to us. Very disappointed with this shop because we drove out 2 hours to check it out. Highly recommend going to another place, would not get your hopes up.

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