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Review of Valley Vape

Valley Vape: A Vaporizer and Novelty Store in Spokane Valley

Valley Vape is a vaporizer and novelty store located in Spokane Valley, Washington. The store offers a variety of vaporizers, e-cigarettes, and e-liquids, as well as novelty items such as t-shirts, hats, and stickers. The store is open seven days a week, with hours from 9:00 AM to 8:00 PM on weekdays and 9:00 AM to 7:00 PM on weekends.

Service Options

Valley Vape offers a range of service options for customers, including curbside pickup, in-store pickup, and in-store shopping. However, delivery is not currently available. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Product Selection and Customer Service

Valley Vape has a good selection of vaporizers, e-cigarettes, and e-liquids. The staff is knowledgeable about the products and can help customers choose the right product for their needs. The store also has a good selection of coils and vape parts, although some customers have noted that the selection of coils is limited.

Customer service at Valley Vape is generally good, with many customers praising the staff for their helpfulness and knowledge. However, some customers have reported negative experiences with staff who were unprofessional or judgmental.

Pricing

Valley Vape's prices are generally in line with other vaporizer and e-cigarette stores in the area. Some customers have noted that prices can be high, but others have praised the store for its good prices and discounts.

Cleanliness and Atmosphere

The store is generally clean and well-maintained, with a good atmosphere. The staff is friendly and welcoming, and the store has a good selection of music playing in the background.

Conclusion

Overall, Valley Vape is a good vaporizer and novelty store in Spokane Valley. The store has a good selection of products, knowledgeable staff, and good customer service. While some customers have reported negative experiences with staff, most customers have had positive experiences and would recommend the store to others.

From the business

"Large selection of e-juice and disposable vapes!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Valley Vape Reviews - 121

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alisa Welling

Good customer service!! Helped me find what I needed

jennifer hess

jennifer hess

👍 👎 😐
Great Customer Service Wide Selection of Juices

I love these guys! As a business owner myself, I'm impressed! They ways make sure to load me up with information on any new vape I buy, and even helped me fix one (instead of having me buy a new one) IMPRESSIVE GUYS!!! The shop is always clean and has lots of great juices to choose from. I highly recommend Valley Vape!!

Dono Smith

Dono Smith

👍 👎 😐
Great Customer Service Reasonable Pricing Generous

About middle of the pack in pricing! But the customer service made up for it. The guy there was more than helpful on finding pods that fit my vapes with just a very vague description cause I didn't have them on me at the time! I told him some of the issues I had ran into with other shops trying to tell me I had to "buy a whole new vape pen if I wanted to get the pods that fit" and he gave me an xtra on the house! That speaks for itself, they will continue to get my business ✊👊

Michael Euteneier

Quick no hassle in and out. Just the way I like it.

Chris LP

Chris LP

👍 👎 😐
Helpful Staff Great Selection Rewards Program

Awesome shop with super helpful staff. They've taught me how to build on my RDA, showed me to some killer juices, and are about the only place that carries the coils for my tank. Pretty great rewards program that essentially works out to 10% off everything ($10 credit every $100 spent)

Seth Calagna

Seth Calagna

👍 👎 😐
Best Vape Shop Excellent Shop Risking Health Pandemic

This is the best Vape shop in Spokane, I have been going here even Since Hot-Rod Vapors Closed, and I will continue. They have always been open risking there health though the beginning of the pandemic, and even now. I will always recommend them as an excellent shop!

Chris Huffstetler

Great people and great service

Ryan Sinclair

Ryan Sinclair

👍 👎 😐
Friendly Staff Knowledgeable Quick Service Great Selection

Always friendly, knowledgeable and quick. My GO-TO Vape Shop. So many vape shops are full of the douchy vape bro type. This place is warm friendly and has a great selection. Check it out for your vaping needs.

Callie Weatherford Ketner
Friendly Staff Good Stock

Love this place! While some of the prices may be a little higher, they always have stock and the guys are super friendly. No matter which coil or pod you're looking for, you'll find it here. I've moved to Post Falls in the last 6mo's and keeping coming back.

KC TOMIMATSU

KC TOMIMATSU

👍 👎 😐
Rude Manager Defective Products Poor Customer Service No Return Policy

I would give no stars is that was an option. Manager is Rude and can not answer questions regarding the products they are selling especially when it is defected. The manager and staff could not help with returning a product and told us to go online to the manufacturer website. After many attempts to do this and ultimately failing the managers way to solve the problem was to offer me another one at 20% off! They have a no return policy! Once you walk out the door, they wont take it back even if you bought it damaged and realized it later. What a joke!! Lousy customer service and unknowledgeable staff. I will not shop here again or refer it to anyone. I also will write as many letters to as many people to see what my next steps are to get my product that never worked returned. Date of interaction 5/31/18

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