Search

Review of Gorilla Vapes

Gorilla Vapes: A One-Stop Shop for All Your Vaping Needs

Gorilla Vapes is a popular electronics retail and repair shop located in Forest, Virginia. The store is known for its wide range of vaping products and accessories, including e-liquids, tanks, mods, coils, and more. The store has been serving the local community for several years and has gained a reputation for its excellent customer service and knowledgeable staff.

Service Options

Gorilla Vapes offers several service options to its customers, including curbside pickup, in-store pickup, and in-store shopping. However, the store does not offer delivery services. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Product Offerings

The store offers a wide range of products, including a large selection of e-liquids and hardware. The store also offers an assembly service for customers who need help setting up their vaping devices. Customers can choose from a variety of brands and flavors, including the store's own house flavors.

Customer Experience

Customers who have visited Gorilla Vapes have praised the store for its excellent customer service and friendly staff. The staff is knowledgeable about the products and is always willing to help customers find the right product for their needs. The store also offers a loyalty points rewards program that gives customers discounts on their purchases.

Hours of Operation

Gorilla Vapes is open seven days a week. The store is open from 10:00 am to 8:00 pm from Monday to Thursday, from 10:00 am to 9:00 pm on Friday and Saturday, and is closed on Sundays.

Customer Reviews

Customers who have visited Gorilla Vapes have left mixed reviews. While some customers have praised the store for its excellent customer service and knowledgeable staff, others have criticized the store for its product offerings. However, the majority of the reviews are positive, with customers praising the store for its wide range of products and excellent customer service.

Please note that the business's website and contact information have not been mentioned in this description, as per the instructions.

From the business

"Gorilla Vapes is a one of a kind vapor experience. We specialize in harm reduction. Our core mission is to help people quit smoking combustible cigarettes. -Veteran owned small business. Customer service is our top priority! -Over 3,000 flavors. -Mods -Tanks -Rebuildables -Disposables -Glassware"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Gorilla Vapes Reviews - 125

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sharon Bernard

Great, very friendly & a great place.

Infamous KBerry

Infamous KBerry

πŸ‘ πŸ‘Ž 😐
Poor Quality Disappointing

I don't live anywhere near their store, so I can't speak for that or their customer service. I ordered from the website.

I will however express my distaste for the custom juice I ordered from them. It was the sweet tart flavor, and I got two bottles. The juice seems to turn brown (from a clear color) and loose taste very quickly after about a day of use even with a fresh coil. Once it happens, the effect taints the coil somehow. While they have a crazy amount of selection and it tastes good at first, I've never had that happen with any other juice, so I wouldn't recommend their custom flavors.

Jonathan Crawford

Jonathan Crawford

πŸ‘ πŸ‘Ž 😐
Well made products Fast return/exchange policy Awesome customer service

Well made products, very open and fast return/exchange policy for the RARE defectives, awesome customer service. I especially love the Snap Mini. Mine had a rare defect and my experience with the exchange process was very enjoyable!

Jerry Armes

Nice shop and a good experience all the way around

Doug Liedtke

Doug Liedtke

πŸ‘ πŸ‘Ž 😐
knowledgeable staff friendly helpful vaping experience

They have the most knowledgeable staff and are always friendly and helpful with any questions about your vaping experience or problems you have

Karim Mohamed

Best Vape shop in town

Les β€œJester” White

Les β€œJester” White

πŸ‘ πŸ‘Ž 😐
knowledgeable staff friendly staff helpful staff reasonable prices promotions

They staff here are super knowledgeable and friendly. Great guys that work with you and try to educate you as well. They aren't pushy and seem to really want to help you find the perfect fit for the individual. Prices are pretty good as well. You can even sign up for E-receipts and they will send you texts with special promo codes for sale items they have.

Amber

Amber

πŸ‘ πŸ‘Ž 😐
Law Abiding Responsible Good Customer Service

Kudos to these folks doing things properly! I’m almost 30 and forgot my ID yesterday (my partner drove & I keep it in my car) and I wanted to buy a new vape and juice. They politely declined because I didn’t have my ID. I was super annoyed of course lol but glad they are following the law and doing it right. Thanks dudes even if I seemed hella annoyed :)

MiserySignalDecoy Williams

MiserySignalDecoy Williams

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Helpful Friendly Environment Amazing Experience

Knowledgeable group of employees, willing to inform and help newcomers to the world of quitting smoking. Always honest, and will share their opinions on devices they offer. Friendly environment, and overall an amazing experience. They will continue to be my go to vape shop.

Chalet MFG

Chalet MFG

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Selection

Came down to the area to visit family and swung in because my juice bottle broke. Cool shop, decent selection of juice & hardware and staff is awesome. Read some other reviews that say this store is bad news but I completely disagree!!! They treated me and the other customers like family and I definitely recommend them.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload