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Review of MYSTIC SMOKE SHOP - NOGALITOS ST.

MYSTIC SMOKE SHOP - NOGALITOS ST. is a tobacco shop, ATM, gift shop, hookah store, and vaporizer store located in San Antonio, Texas. The shop is open from 10:00 AM to 10:00 PM from Monday to Thursday, from 10:00 AM to 11:00 PM on Friday and Saturday, and closed on Sundays. The shop offers in-store shopping and is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop accepts debit cards, credit cards, and NFC mobile payments.

The shop has a wide selection of smoking products, including glass, vaporizers, hookahs, and e-cigarettes. Customers can also find a variety of smoking accessories, such as rolling papers, lighters, and ashtrays. The shop also offers a selection of CBD and Delta 8 products.

The staff at MYSTIC SMOKE SHOP - NOGALITOS ST. is knowledgeable and helpful, providing excellent customer service to all customers. Customers have praised the staff for their patience and for handling difficult situations with rude or aggressive customers. The staff is also honest about their own preferences and can help customers make the best choices for their smoking needs.

Customers have also praised the shop for its selection of products, with one customer calling it "one of the best selection of glass I've ever seen." Another customer praised the shop for its Delta 8 products, calling them "great." Customers have also noted that the shop has a good selection of vape juice and that the prices are affordable.

However, some customers have had negative experiences with the shop. One customer had an issue with a vape machine that didn't charge and leaked, and felt that the staff was not transparent about the issue. Another customer had an issue with a piece that burned their throat and lungs and had purple paint on it, and felt that the staff was not helpful in resolving the issue.

Overall, MYSTIC SMOKE SHOP - NOGALITOS ST. is a good choice for customers looking for smoking products in San Antonio. The shop has a wide selection of products, knowledgeable staff, and good customer service. However, customers should be aware that there have been some negative experiences reported as well.

From the business

"Smoke & vape shop - pipes, gifts, Grinders, Vapes. Everything you need for your smoking needs"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

MYSTIC SMOKE SHOP - NOGALITOS ST. Reviews - 61

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
NoddaBully

NoddaBully

👍 👎 😐
Poor Quality Bad Customer Service No Refund

Went in to buy a piece and found one I thought was very pretty. I purchased for $100 and on the first and only hit, I felt a very unusual burning that lingered in my throat and lungs. Not only that, but after touching it, there was purple paint all oflver my fingers. Called over hours through the day to get help, with no answer all the way until 7:30. I went to the store for assistance and the gentleman there only tried to sell me a new piece saying there was nothing he could do. No cleaning offer, no refund. Very dissatisfied with this poor product and won't be coming back.

Stephanie Quintero

Been coming here for awhile. Customer service always great! Friendly staff.

William Cathey

William Cathey

👍 👎 😐
Great Pricing Convenient Location Good Stock

Great pricing and always has the vape juice i want in stock. Location is super convenient to home.

Carlos Garcia

Carlos Garcia

👍 👎 😐
Excellent selection Great service Knowledgeable staff

Excellent selection. Definitely coming back. Service is great and very knowledgeable.

Juan Guerrero

Juan Guerrero

👍 👎 😐
affordable friendly staff helpful good quality good price

Nice place for a small shop, they have a huge variety and very affordable. Staff is very friendly. Gelly a staff memeber was very helpful and I bought a few items and very pleased with them. I recommend them to anyone looking for anything in the smoke arena. Good quality at a good price.

Theresa Ruiz

Theresa Ruiz

👍 👎 😐
Great customer service Large variety of products

They where very polite, very helpful and very nice. Great customer service. They offer a large variety of products for everyone. If you need anything I highly suggest buying your equipment from here.

Browlash Bar

Browlash Bar

👍 👎 😐
Best smoke shop Good customer service Affordable price Huge variety Recommend

Best smoke shop in San Antonio, They have a really good customer service and you get all you need at a very affordable price, they have a huge variety .I have been to so many places in San Antonio, but this is By far the best smoke shop in town. Will definitely recommend.👍👍👍

Jae Breezy

Jae Breezy

👍 👎 😐
Great Store Great Service Helpful Staff

Great store and great service from G
My first experience here was the best if you need help finding a anything ask G!. :D she knows her stuff!

Torrance A

Jenny provide exceptional service!!! Definitely going here every time

Destiny Boiko

Destiny Boiko

👍 👎 😐
Poor Customer Service Inaccessible Store

The store is open but employees gave locked all doors. Does not answer phone calls.

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MYSTIC SMOKE SHOP - NOGALITOS ST. Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 11 PM
  • Saturday 10 AM to 11 PM
  • Sunday