Search

Review of MYSTIC SMOKE SHOP - NOGALITOS ST.

MYSTIC SMOKE SHOP - NOGALITOS ST. is a tobacco shop, ATM, gift shop, hookah store, and vaporizer store located in San Antonio, Texas. The shop is open from 10:00 AM to 10:00 PM from Monday to Thursday, from 10:00 AM to 11:00 PM on Friday and Saturday, and closed on Sundays. The shop offers in-store shopping and is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop accepts debit cards, credit cards, and NFC mobile payments.

The shop has a wide selection of smoking products, including glass, vaporizers, hookahs, and e-cigarettes. Customers can also find a variety of smoking accessories, such as rolling papers, lighters, and ashtrays. The shop also offers a selection of CBD and Delta 8 products.

The staff at MYSTIC SMOKE SHOP - NOGALITOS ST. is knowledgeable and helpful, providing excellent customer service to all customers. Customers have praised the staff for their patience and for handling difficult situations with rude or aggressive customers. The staff is also honest about their own preferences and can help customers make the best choices for their smoking needs.

Customers have also praised the shop for its selection of products, with one customer calling it "one of the best selection of glass I've ever seen." Another customer praised the shop for its Delta 8 products, calling them "great." Customers have also noted that the shop has a good selection of vape juice and that the prices are affordable.

However, some customers have had negative experiences with the shop. One customer had an issue with a vape machine that didn't charge and leaked, and felt that the staff was not transparent about the issue. Another customer had an issue with a piece that burned their throat and lungs and had purple paint on it, and felt that the staff was not helpful in resolving the issue.

Overall, MYSTIC SMOKE SHOP - NOGALITOS ST. is a good choice for customers looking for smoking products in San Antonio. The shop has a wide selection of products, knowledgeable staff, and good customer service. However, customers should be aware that there have been some negative experiences reported as well.

From the business

"Smoke & vape shop - pipes, gifts, Grinders, Vapes. Everything you need for your smoking needs"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

MYSTIC SMOKE SHOP - NOGALITOS ST. Reviews - 61

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Victoria Puentes

Victoria Puentes

πŸ‘ πŸ‘Ž 😐
Great customer service Knowledgeable staff Patient staff Fun pop ups Honest recommendations

Always great customer service and very knowledgeable. Very patient as well, I’ve seen some rude and aggressive people come in, the girls always handle it well. They also have fun pop ups and are honest with there own preferences so we can make the best choices for our smoking needs. Def coming back always, and tell everyone I know to check it out as well.

THRAX

THRAX

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Bad Product Quality Lack of Transparency

I have been a smoker for 23 years. For the last 5 years i've been off and on with patches and gums with little to no effect. Decided to go back to vaping and chose this place to begin the journey.
Originally purchased a cheaper vape machine to start with. The girl behind the counter was reluctant to answer basic questions in regards to the levels of nicotine i was asking for not to mention that i was a quitting smoker and need everything to start vaping right of way. when i got home i charged the coil and plugged up the USB C cable the girl told me it uses to charge. well come morning the machine didnt charge because it doesnt have a battery and the tank leaked all over my computer desk in which i had to replace my 59.99 razor mouse pad because it soaked the juice.
i go i nthe next morning and tell another girl the issue in which she calls the manager and makes it seems as if it was my fault. i then just asked for something better in which i ex[plained my situation and needed the best marketed product so i can easily have access. well she sold me the geek vape and i go in today and she tells me they dont carry the coil. BAD TRANSPARENCY HERE do not recommend, they did not help with the first issue at hand and have lost money in this investment with this company

Frank Cardenas

Frank Cardenas

πŸ‘ πŸ‘Ž 😐
polite attentive helpful great neighborhood highly recommended

Jenny was very polite from the moment I walk in to when I left very attentive and help me get exactly what I needed great neighborhood smoke shop if you're on Malone and nogalitos highly recommended πŸ‘Œ

Katherine Marie

Katherine Marie

πŸ‘ πŸ‘Ž 😐
AMAZING customer service knowledgeable staff great products

AMAZING customer service!! The ladies are very knowledgeable about the products & I can’t wait to go back!

April Higgins

April Higgins

πŸ‘ πŸ‘Ž 😐
Good Selection Great Vape Selection

If you're looking for a good head shop your search stops here. One of the best selection of glass I've ever seen. Lots of different puff bars. And their vape selection is out of this world.

Brittany Minjarez

Brittany Minjarez

πŸ‘ πŸ‘Ž 😐
Great Service Reasonable Prices

Great spot to get a new rig !!!! Kat is so wonderful and works all the time with her customers for the right price !!

T Andaed

T Andaed

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Top Quality Products

Miss newly single strawberry blonde sexy Jenn is not only helping to bring reoccurring business, but her excellent customer service makes mystic smoke shop a dpot to be anf the product sold are on pount. Top of the line... Luv the place

Lisa Garcia

Lisa Garcia

πŸ‘ πŸ‘Ž 😐
Poor Service Expensive

No motivation girl looked like she hated being there if you drink the stoned cbd drinkw there cheaper at Alamo botanica cbd and on line at Natural way cbd get more bang for your buck there

melisa ramon

Love coming here. everyone is always friendly, knowledgeable and helpful!

Miguel Gonzalez

Miguel Gonzalez

πŸ‘ πŸ‘Ž 😐
knowledgeable staff great delta 8 products

Alot of options, and the staff is knowledgeable and helpful. Great Delta 8 products in stock. 10/10

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

MYSTIC SMOKE SHOP - NOGALITOS ST. Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 11 PM
  • Saturday 10 AM to 11 PM
  • Sunday