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4.6

132 reviews

Review of Cloud 9 Vapes & Hookah Lounge

Cloud 9 Vapes & Hookah Lounge: A Chill Spot for Hookah Enthusiasts

Cloud 9 Vapes & Hookah Lounge is a popular hookah bar located at 4419 De Zavala Rd, San Antonio, Texas. The lounge has a relaxed and welcoming atmosphere, making it a great spot for hookah enthusiasts to unwind and socialize with friends.

The lounge offers a wide range of hookah flavors to choose from, and customers can also bring their own beverages to enjoy while smoking. The lounge is BYOB, which is a plus for those who prefer to bring their own drinks. The staff is knowledgeable and helpful and can assist customers in choosing the right hookah flavor for their taste.

Cloud 9 Vapes & Hookah Lounge is also a great place to purchase hookahs, pipes, and vapes. The lounge has a nice selection of hookahs, pipes, and vapes for sale, making it a one-stop-shop for hookah enthusiasts.

The lounge is open seven days a week, and the hours of operation are from 2:00 pm to 1:00 am from Monday to Sunday, except for Friday and Saturday when the lounge opens at noon and closes at 2:00 am.

The lounge is wheelchair accessible, making it easy for everyone to enjoy the hookah experience. However, the lounge does not offer delivery or takeout services.

While the majority of the reviews for Cloud 9 Vapes & Hookah Lounge are positive, there are a few negative reviews. Some customers have complained about the customer service, with one customer stating that they had a terrible experience with a staff member named Nicole, who refused to provide service during operating hours.

Another customer complained about the missing pressure valve on their hookah and the poor customer service they received from the staff. However, the majority of the reviews praise the lounge for its chill atmosphere, great hookah flavors, and knowledgeable and friendly staff.

If you are a hookah enthusiast looking for a chill spot to unwind and enjoy some great hookah flavors, Cloud 9 Vapes & Hookah Lounge is definitely worth checking out.

Amenities

  • Wheelchair accessible entrance

Cloud 9 Vapes & Hookah Lounge Reviews - 132

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dallas Gray

Dallas Gray

πŸ‘ πŸ‘Ž 😐
Great Service Comfortable Atmosphere

The two waiters I had were fantastic I can't remember their names but one was white and the other was Mexican with a bandana on her hair. They were the best made me and my gf super comfortable as it was her first time.

Tanyanna Gaines

Tanyanna Gaines

πŸ‘ πŸ‘Ž 😐
Amazing Customer Service Great Staff

Kudos to Sasha and her team for their amazing customer service. Sasha has been great from the beginning. Sending my appreciation all the way from Dallas, TX.

Yviana Reyes

Yviana Reyes

πŸ‘ πŸ‘Ž 😐
Relaxing Low Key Not Crowded Friendly Staff Great Service

It's a very relaxing, low key place. It's not crowded which was perfect for me. Nice spot to chill in. Staff was fabulous and very friendly. They always check on you to make sure that you need for nothing, but not in an annoying way. I will definitely make this my hookah spot.

moaaz

moaaz

πŸ‘ πŸ‘Ž 😐
Best Dumplings San Antonio

Believe it or not I had some of the best dumplings in San Antonio at this place.

John Tozer

John Tozer

πŸ‘ πŸ‘Ž 😐
Poor Service Overpriced Defective Equipment

Me and my wife were only in there for twenty minutes and we spent $33.55 for warm water bottles and an ice tip we never received. My wife told the waitress about the missing pressure valve on our hookah for her to come back and give her the piece with a paper ball rolled up inside it instead of a metal ball. She told my wife people were stealing the valves and continued to tell us she gave us a hose that was bent as well. I couldn't get any smoke out of the setup and I'm quite surprised I was still expected to pay. Yes, we didn't tip her, especially after she rolled her eyes at us. We spent money on something that didn't even work. Skip Cloud 9, you're better off getting your money's worth at Shisha cafΓ© or Habibi cafΓ©.

Elijah Clark

Elijah Clark

πŸ‘ πŸ‘Ž 😐
Decent Lounge Good Hookah Room for Improvement

This is a decent lounge and the hookah is pretty good only complaint is that the vibe and the atmosphere can be different and the music preference can be better we heard the same songs like x3 times in a row.

Tina Cabrera

Tina Cabrera

πŸ‘ πŸ‘Ž 😐
Last Minute Fun Experience Friendly Staff

this was a last minute thing since we got to SA super late and we googled up the nearest hookah lounge and we ended up here. this place ended up being super fun and made up for us not being able to do anything else that night since everything was closed. Bobby was super friendly and helpful and i’m glad we ended stopping by here! we’ll be stopping by here when we go to SA every time from now on

AcTavious Black

AcTavious Black

πŸ‘ πŸ‘Ž 😐
Nice atmosphere Good selection Vape testers Relaxing music Average prices Recommend

Nice atmosphere with a good selection of hookah flavors. They do have testers of vape flavors so you can try them in shop before you buy. Been here twice, no issues so far and don't expect to see any in the future. They play chill, almost lofi music which is nice for a relaxing time. Good experience, average prices but nothing over the top. I recommend trying this place out if you're looking for a chill spot.

Teddy Crown Pictures

Teddy Crown Pictures

πŸ‘ πŸ‘Ž 😐
BYOB Good Service Mixed Hookah Flavors Expensive

This place to BYOB is the best place I like the girl server she is too good but if you really Hookah smoker I can’t recommend coz they use mixed the hookah bottles to all flavors you can’t seance the real alfaker test the price 25$ not worth I still give them 2star to the place and server

Richard Acuna

Richard Acuna

πŸ‘ πŸ‘Ž 😐
Great Hookah Comfortable Atmosphere

Wanted to try a different hookah joint and decided to google map something close by. I lived down Dezavala and I never even heard of this place. The five star reviews brought me here with one of my friends. The whole atmosphere was really chill and the staff was just as chill. Hookah was great and they even got us in the small personal room area. Never had I been to a place this comfy before lol. Will come here plenty of times.

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Cloud 9 Vapes & Hookah Lounge Hours

  • Monday 2 PM to 1 AM
  • Tuesday 2 PM to 1 AM
  • Wednesday 2 PM to 1 AM
  • Thursday 2 PM to 1 AM
  • Friday 12 PM to 2 AM
  • Saturday 12 PM to 2 AM
  • Sunday 2 PM to 1 AM