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4.6

132 reviews

Review of Cloud 9 Vapes & Hookah Lounge

Cloud 9 Vapes & Hookah Lounge: A Chill Spot for Hookah Enthusiasts

Cloud 9 Vapes & Hookah Lounge is a popular hookah bar located at 4419 De Zavala Rd, San Antonio, Texas. The lounge has a relaxed and welcoming atmosphere, making it a great spot for hookah enthusiasts to unwind and socialize with friends.

The lounge offers a wide range of hookah flavors to choose from, and customers can also bring their own beverages to enjoy while smoking. The lounge is BYOB, which is a plus for those who prefer to bring their own drinks. The staff is knowledgeable and helpful and can assist customers in choosing the right hookah flavor for their taste.

Cloud 9 Vapes & Hookah Lounge is also a great place to purchase hookahs, pipes, and vapes. The lounge has a nice selection of hookahs, pipes, and vapes for sale, making it a one-stop-shop for hookah enthusiasts.

The lounge is open seven days a week, and the hours of operation are from 2:00 pm to 1:00 am from Monday to Sunday, except for Friday and Saturday when the lounge opens at noon and closes at 2:00 am.

The lounge is wheelchair accessible, making it easy for everyone to enjoy the hookah experience. However, the lounge does not offer delivery or takeout services.

While the majority of the reviews for Cloud 9 Vapes & Hookah Lounge are positive, there are a few negative reviews. Some customers have complained about the customer service, with one customer stating that they had a terrible experience with a staff member named Nicole, who refused to provide service during operating hours.

Another customer complained about the missing pressure valve on their hookah and the poor customer service they received from the staff. However, the majority of the reviews praise the lounge for its chill atmosphere, great hookah flavors, and knowledgeable and friendly staff.

If you are a hookah enthusiast looking for a chill spot to unwind and enjoy some great hookah flavors, Cloud 9 Vapes & Hookah Lounge is definitely worth checking out.

Amenities

  • Wheelchair accessible entrance

Cloud 9 Vapes & Hookah Lounge Reviews - 132

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lilly Mae

Lilly Mae

πŸ‘ πŸ‘Ž 😐
Great atmosphere Great prices BYOB Yummy hookah flavors Good customer service

Ive been coming to Cloud 9 two years now. Always super chill and laid back, great atmosphere, great prices. I love that this place is BYOB, and lots of yummy hookah flavors to chose from with add ons if desired. Customer service is the best!

Fredrick Manasseh

Fredrick Manasseh

πŸ‘ πŸ‘Ž 😐
Terrible Experience Rude Staff Bad Customer Service

Terrible experience and rude staff. Lady named Nicole refused to provide service during operating hours meeting she has to clean up because the night before the place was a mess. She asked me to step outside to go next door so she can take the trash out. What level of terrible customer service is this? Why open an establishment just to not offer service so you can clean during operating hours?

Sirius Carlton

Sirius Carlton

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Music Fun Atmosphere

I've never had any problems here. The staff is always nice, the music is typically on point, and my friends and family have fun too.

Alisha

Great place! Had a good time!

Robert Hernandez

Robert Hernandez

πŸ‘ πŸ‘Ž 😐
knowledgeable helpful great atmosphere great selection

Worker Arianna was really knowledgeable and helpful. Great atmosphere! And selection.

Joseph Rivera

Joseph Rivera

πŸ‘ πŸ‘Ž 😐
Great Environment Friendly Staff Helpful

Great environment! Arianna was friendly and super helpful! Definitely recommend.

Tala Abdelrazzaq

Tala Abdelrazzaq

πŸ‘ πŸ‘Ž 😐
Great Hookah Lounge Fresh Juices

I have tried many hookah lounges in San Antonio. This my fav hookah lounge . I wish if they serve fresh juices here but other than that 10/10

Chy Perez

Chy Perez

πŸ‘ πŸ‘Ž 😐
Great Customer Service Amazing Atmosphere Relaxing Nice Selection

First time to a hookah lounge and it was perfect! Great customer service, amazing atmosphere. Great way to wind down and relax, many flavors to chose from. Very nice selection for hookahs, pipes, and vapes to buy. We will definitely be returning 😁

Denzel Wiggins

Dopest staff you’ll meet. Great flavors and straight Vibez… Must Go!

Samantha Pehl

It’s a whole vibe I highly recommend

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Cloud 9 Vapes & Hookah Lounge Hours

  • Monday 2 PM to 1 AM
  • Tuesday 2 PM to 1 AM
  • Wednesday 2 PM to 1 AM
  • Thursday 2 PM to 1 AM
  • Friday 12 PM to 2 AM
  • Saturday 12 PM to 2 AM
  • Sunday 2 PM to 1 AM