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Review of Alien Smoke & Vape Shop

Alien Smoke & Vape Shop:

Alien Smoke & Vape Shop is a popular tobacco shop located in San Antonio, Texas. The shop offers a wide range of products, including cigars, hookahs, vaporizers, and novelty items. The store is open seven days a week, with extended hours on most days.

Products:

The shop has a vast selection of products, including cigars, hookahs, vaporizers, and novelty items. The store also offers a wide range of exotic snacks, making it a one-stop-shop for all your smoking needs. The store has a new humidor, which is well-stocked with cigars of different brands and flavors. The staff is knowledgeable and can help you find the perfect product that meets your needs and preferences.

Service Options:

The shop offers several service options, including curbside pickup, in-store pickup, and in-store shopping. Unfortunately, the store does not offer delivery services. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is LGBTQ+ friendly and a transgender safespace, making it a welcoming environment for everyone.

Customer Service:

The staff at Alien Smoke & Vape Shop is friendly, knowledgeable, and always willing to help. They are well-informed about the products they sell and can assist you in finding the perfect product that meets your needs. The store has received several positive reviews from customers who appreciate the excellent customer service they received.

Location and Hours:

The shop is located at 13523 Nacogdoches Rd, San Antonio, TX 78217. The store is open seven days a week, with extended hours on most days. On weekdays, the store opens at 9:00 am and closes at 11:00 pm. On Sundays, the store opens at 10:00 am and closes at 9:00 pm.

Conclusion:

Alien Smoke & Vape Shop is a popular tobacco shop located in San Antonio, Texas. The store offers a wide range of products, including cigars, hookahs, vaporizers, and novelty items. The staff is knowledgeable, friendly, and always willing to help. The store is open seven days a week, with extended hours on most days, making it convenient for customers to shop at their convenience.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Alien Smoke & Vape Shop Reviews - 219

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Treint Sanders

Treint Sanders

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Discount Offered

They’re a one stop shop for all your needs and they’re very friendly and respectful. I went yesterday and Isaac was there to help me. I told him what I needed and he helped me very quickly and even gave me a discount! I will definitely be referring all my friends to Alien & you have my business for life.

Victoria Valdez

Victoria Valdez

πŸ‘ πŸ‘Ž 😐
Friendly Staff Reasonable Prices Wide Range of Products Unique Vape Juice Brands

Corey(sp?) was very friendly and helpful in getting me what I needed, the prices were reasonable and there was a wide range of products to choose from. Definitely worth stopping by, they also have a ton of vape juice brands you may not find in other smoke shops.

Disco Huunch

Disco Huunch

πŸ‘ πŸ‘Ž 😐
Great Price Friendly Staff Convenient Location

My visit here was this past couple of days(I chose it for the proximity to where I work, name and the reviews). Ali was nice and appropriate even while taking a personal phone call as I first entered the door and giving me his attention. Ali gave me a great price on a standard double blown piece for 5$ <3. I'll definitely be back!

Johnny Wilson

Johnny Wilson

πŸ‘ πŸ‘Ž 😐
Inconsistent pricing Poor cashier training

Well the only complaint I have is the cashiers have the freedom to give discounts as they feel needed. First time I shopped at Alien I was told that returning customers would receive a 20% discount on certain items. The cashier at the time told me to mention his name and I would get a 20% discount. Well when I returned the other cashier told me it was just 10% discount. I’m not into haggling prices with anyone. I believe that the register should automatically be programmed to give discounts. Bottom line is I was told that a certain product would be $30 after taxes and when I returned for the second purchase it was actually $37, that’s a $7 difference. I think all the cashiers should be on the same page, if the registers were programmed every customer would be charged correctly. If you’re reading this and you’re quoted a certain price get it in writing because when you return a different cashier might charge you a different price.

Clark Leach

Clark Leach

πŸ‘ πŸ‘Ž 😐
Expensive Poor Quality

Almost $24 for tobacco and tubes that I normally pay $9 for? And bone dry tobacco. Yeah no. I won't darken their doorway again unless it's to get my money back.

Amber Wiersma

Amber Wiersma

πŸ‘ πŸ‘Ž 😐
Medical Help Chronic Pain Loyal Customer

This shop has helped me out medically with my chronic lower back pains after having kids and I am forever thankful. You have a loyal customer for as long as you are in operation πŸ₯°πŸ’―

Chris Ibarra

Chris Ibarra

πŸ‘ πŸ‘Ž 😐
Great Customer Service Patient Staff Good Selection

I came in about 9:50 and the shop closes at 10:00 and Issac still helped me for about 30 more minutes due to me being indecisive lol, but he was very patient didn’t rush and really helped me find what I was looking for this. I go to this shop very often and never have I had a bad experience I also stops at the Babcock location most of the time I deal with Sam and once again alway patient and professional with me!! KEEP IT UP ALIEN

Trevor Archer

Great customer service, thanks guys!

MyShadySelf

Best smoke shop in town!

Christopher Johnson

Christopher Johnson

πŸ‘ πŸ‘Ž 😐
Great Customer Service High Quality Products

Been coming here for a year! Thank you Ali (Manager) for making this my go to spot when it comes to new products! Staff is above and beyond!

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Alien Smoke & Vape Shop Hours

  • Monday 9 AM to 11 PM
  • Tuesday 9 AM to 11 PM
  • Wednesday 9 AM to 11 PM
  • Thursday 9 AM to 11 PM
  • Friday 9 AM to 11 PM
  • Saturday 9 AM to 11 PM
  • Sunday 10 AM to 9 PM