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Review of New Era Smoke And Vape Shop

New Era Smoke and Vape Shop: A local tobacco and vaporizer store located on Caddo Street in San Angelo, Texas. This shop offers a variety of smoking accessories, including pipes, hookahs, and vaporizers. They also carry a selection of tobacco and vape juice flavors.

The store is open Monday through Friday from 10:00 AM to 11:00 PM, and on weekends from 10:00 AM to midnight on Friday and Saturday. They are closed on Sundays. Customers have the option of in-store shopping, and the store is wheelchair accessible, with a wheelchair-accessible entrance and parking lot.

While some customers have reported negative experiences with staff members, others have praised the customer service provided by the friendly and knowledgeable employees. One customer even shared a heartwarming story about how the staff went above and beyond to help them during a difficult time.

Customers looking for a wide selection of smoking accessories and tobacco or vape juice flavors may find what they need at New Era Smoke and Vape Shop. However, those seeking a more welcoming and knowledgeable staff may want to consider other options in the area.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • In-store shopping

New Era Smoke And Vape Shop Reviews - 114

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Christy Wilburn

Christy Wilburn

πŸ‘ πŸ‘Ž 😐
Rude Lazy Unknowledgeable

Rude. Doesnt know anything about the products being sold. Lazy doesnt wanna look for what someone asks for. Really just needs to get shut down if they dont know how to be polite, respectful, or knowledgeable about what they are selling.

Wendalin β€œBean Dip” Valdez

Wendalin β€œBean Dip” Valdez

πŸ‘ πŸ‘Ž 😐
Favorite Vape Flavor

My husband loves this store because they are the only one to carry his favorite vape flavor.

Ashley Jones

Ashley Jones

πŸ‘ πŸ‘Ž 😐
Great Customer Service High Quality Products

Awesome place to go for any of your smoking accessories!
We are from out of town and this place caught our eye so we stopped.
Top notch customer service, will definitely be here again! 5 stars all around!

Janelle Mari Mari

Janelle Mari Mari

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Bad customer service Unprofessional

The man working there about 5ft refused to give a name . Was very rude I was asking him about products and he refused to answer his response was if I wasn’t going to purchase anything to get out .. which I was I was asking a couple questions because I wanted to right product. After he told me that I left .. worst experience ever ! I have never experienced that ever in my life ! Very bad customer service , very unprofessional. Don’t not shop there .

rob theburglar

rob theburglar

πŸ‘ πŸ‘Ž 😐
Rude Staff Limited Products Overpriced

super rude guy behind the counter, like he did want to sell me a vape pen. I dont even leave reviews most of the time, but obviously this place has gone down hill, there's hardly anything in there besides basic products tge prices are almost twice what you can get online retail. I walked in and guy was what do you want, i dont know whst your talking about, what do you use a vape pen for, we don't have much vape juice and only two flavors. Garbage place hope they get it together

Rachel Baker

As long as I dont run into Russell O'Brien or his sow,Sara,my visit is great!!

Billie Joe Terry

Billie Joe Terry

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worst customer service un-knowledgeable staff

Worst customer service ever. Counter help was un knowledgeable as heck. Don't buy from this place. I've never been to an establishment that doesn't have a knowledgeable staff!

Danielle Wagner

Danielle Wagner

πŸ‘ πŸ‘Ž 😐
Great Prices Friendly Staff Informative

Great prices, you name it, they sell it! Only smoke shop I'll go into! J always very informative, friendly, helpful and respectful! He makes my day brighter everytime I walk in!

Shannon Westerman

Shannon Westerman

πŸ‘ πŸ‘Ž 😐
Good Quality Friendly Staff Clean Store

Good for vapeing supplies. Good incense, and interesting novelty items. The store is really clean with nothing to block ones view. The employees are always friendly, helpful and courteous.

Gabriel Hernandez

Gabriel Hernandez

πŸ‘ πŸ‘Ž 😐
Poor customer service Overpriced

So I walk in this place to get an Og Chillum, well the guy tells me we dont sell those anymore but we have the honeycomb chillums and they are the same price which from my understanding every smoke shop sells then for 5 dollars, so I said ok $5? He said oh no they are $10. So I was like oh dam I thought they were $5, at least the other smoke shops sell them at that price. He then told me well u can go to that dime shop and get it! So then I told him dam dude its like that, I know I can go somewhere else I was just saying. He said "well if u dont plan on buying you get the f*** out!" From there I was pissed so I told him I am f**kin leaving. He got upset and said remember my face next time I see you we will handle it. Lmao this dude. It was a good shop when Lil Mario ran it. Not anymore! Go to LIFTED SMOKE AND VAPE!! BEST DEALS IN TOWN HANDS DOWN.. I was just on that side of town and was in a rush that's why I went, never again!

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