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Review of hotbox smoke shop

Hotbox Smoke Shop: A One-Stop Shop for All Your Smoking Needs

If you are looking for a smoke shop that offers a wide range of smoking products and accessories, Hotbox Smoke Shop is the place to be. Located in Dallas, Texas, this women-owned business has been serving the local community for years. The shop is known for its unbeatable prices, huge selection of products, and outstanding customer service.

Products and Services

Hotbox Smoke Shop offers a variety of smoking products, including tobacco, cigars, hookahs, vaporizers, and more. The shop also carries a wide range of accessories, such as pipes, grinders, rolling papers, and lighters. Whether you are a seasoned smoker or just starting out, the knowledgeable staff at Hotbox Smoke Shop can help you find the right product to suit your needs.

The shop offers several service options, including curbside pickup, delivery, in-store pickup, in-store shopping, and same-day delivery. The store is also wheelchair accessible, with a wheelchair accessible entrance and parking lot. The staff is LGBTQ+ friendly and welcomes customers from all walks of life.

Customer Reviews

Customers rave about the outstanding customer service at Hotbox Smoke Shop. The staff is friendly, knowledgeable, and always willing to help customers find the right product. Customers also appreciate the shop's unbeatable prices and huge selection of products. Many customers have made Hotbox Smoke Shop their go-to smoke shop in the Dallas area.

"Best hookah flavor selection and very reasonable prices! Highly recommend this shop for all your hookah needs. You guys need to check it out!"

"Absolutely phenomenal. Customer service made my day. Adi was able to fix my tank without trying to upsale me on a new one. This definitely turned my day around. Thank you so much!"

"Came here with questions for pain relief and to help me relax. Nikki was so amazing and pulled out a bunch of options for me & took the time to explain every single option & what it entails. I will definitely be back!"

Hours and Location

Hotbox Smoke Shop is open seven days a week, with hours from 10:00 am to 11:00 pm Monday through Thursday, 10:00 am to midnight on Friday and Saturday, and 10:00 am to 11:00 pm on Sunday. The shop is located at 19177 Preston Rd Ste 187, Dallas, TX 75252.

If you are looking for a smoke shop that offers unbeatable prices, a huge selection of products, and outstanding customer service, Hotbox Smoke Shop is the place to be. Whether you are a seasoned smoker or just starting out, the knowledgeable staff can help you find the right product to suit your needs. So why wait? Visit Hotbox Smoke Shop today and see for yourself why customers rave about this local business!

From the business

"Guaranteed low price, we carry large varieties of kratom shots, delta-8, CBD, hookah and their flavours, Vaporizers, vapes disposable. Best place to find everything in tobacco n all accessories, novelties, cigars, or if something special or unique you need, email us at [email protected] and you can have it same day or next day max. check out at insta Hotbox.smoke , Delta8 and Delta10 THC Cartridge, Gummies/Wax Distillate, Carrying all your vaping and smoking needs including OPMS and other major brands of Kratom, Water Pipe, Glass, Scales, Grinders, Vape, E-Cig, esco bar, Vape Carts, Ooze, V carta, high five, puffco, pulsar, Pax 3, Cigars, Zippo, Torches, Butane, Detox Kits, Whip It, Hookah and other Smoking and Vaping Accessories."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Same-day delivery

hotbox smoke shop Reviews - 229

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michael Fraser

Michael Fraser

👍 👎 😐
Great Customer Service Helpful Staff Quick Service

Absolutely phenomenal. Customer service made my day. Adi was able to fix my tank without trying to upsale me on a new one. This definitely turned my day around. Thank you so much!
In and out quickly. Also Adi was very helpful finding the juice I needed while practicing social distancing and maintaining professionalism and great attitude!

alex bankston

alex bankston

👍 👎 😐
Great selection Excellent customer service Friendly owners Delta 8 products

With so many smoke shops in Dallas, the owners at HotBox really had to do something a little different.. and that's their customer service! Not only do you have a shop that has probably the greatest selection of Delta 8 products right now (delta 8 "cake" brand is what's pictured) but the owners are also the friendliest people around.

Maxx Payne

Maxx Payne

👍 👎 😐
Great customer service Good deals Preferred over other smoke shops in the area

I was running late to HotBox because online it says they close at 11 pm on weekdays. I called them at around 10:55 and asked if they'd stay open until 11:05 according to my GPS. Eddie was so awesome and said he'd wait for me until I arrived and got what I needed. I arrived there and got the best deal in town on a premium quality Kratom.
I'm all about customer service as I work with customers all day. The simple act of staying open for an extra 5 minutes means a lot to me and I can see these guys care about their customers. I will be spending my money here instead of the other smoke shops in the area. Thanks guys🙏

Aisha Seals

Aisha Seals

👍 👎 😐
Great Customer Service Knowledgeable Staff Family Owned Great Prices

The best shop I’ve ever been to. Great customer service! They are very knowledgeable of all their products family owned and great prices!

Lakshmi Karlapalem

Lakshmi Karlapalem

👍 👎 😐
Great People Great Customer Service Nice Collection of Products

Great shop with great people and customer service. Such a nice collection of products, def will be my go to shop from now on!

Naeem Khan

Naeem Khan

👍 👎 😐
Awesome deals Authentic products Great customer service

Awesome deals on disposables! All authentic products! The owner backs up all they mention. Will b back for sure

rossk411

rossk411

👍 👎 😐
Excellent Service Best Price Wide Range of Products

Exclent service best price too many I mean toooo many delta products range more than 30 brands ohh man never seen that many variety any where

Jasmine Marte

Jasmine Marte

👍 👎 😐
knowledgeable staff friendly service great selection of products

Best smoke shop in the DFW. The owner is very informative and sincere about his products. Always a friendly kind and just over all wonderful experience coming here. Check them out!

Caprice Johnson

Caprice Johnson

👍 👎 😐
Pain Relief Relaxation Excellent Service

Came here with questions for pain relief and to help me relax. Nikki was so amazing and pulled out a bunch of options for me & took the time to explain every single option & what it entails. I will definitely be back!

Quita Day

Quita Day

👍 👎 😐
recommend awesome owners knowledgeable staff great service

I recommend the Hot Box to everyone who ask me about a smoke shop on the Plano Area. The owners are awesome and very knowledgeable of all products they keep us coming back. Thank you Hot Box for servicing our area!

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hotbox smoke shop Hours

  • Monday 10 AM to 11 PM
  • Tuesday 10 AM to 11 PM
  • Wednesday 10 AM to 11 PM
  • Thursday 10 AM to 11 PM
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 10 AM to 11 PM