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Review of Vape City & Smoke City

Vape City & Smoke City: A One-Stop Shop for All Your Vaping and Smoking Needs

Vape City & Smoke City is a popular vaporizer store and tobacco shop located on Burnet Road in Austin, Texas. The store is open 24 hours a day, seven days a week, making it a convenient option for customers who need to restock on their vaping and smoking supplies at any time of the day or night. The store has a wide selection of products, including e-cigarettes, vaporizers, e-liquids, hookahs, glass pipes, and other smoking accessories.

Service Options

The store offers in-store shopping, and customers can browse through the wide selection of products and make their purchases in person. Unfortunately, the store does not offer delivery services at this time.

Accessibility

Vape City & Smoke City is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is committed to providing a welcoming and inclusive environment for all customers.

Planning

The store is designed for quick visits, and customers can easily find what they need without spending too much time browsing through the products. The store is well-organized, with a clear layout that makes it easy to navigate.

Payments

Vape City & Smoke City accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases in the way that is most convenient for them.

Customer Reviews

The store has received many positive reviews from customers who appreciate the wide selection of products, the reasonable prices, and the friendly and knowledgeable staff. Some customers have mentioned that the prices for e-juices are a bit high, but overall, customers seem to be satisfied with the quality of the products and the level of customer service they receive at the store.

One customer mentioned that the store has a huge selection of products and is open 24 hours a day, making it a convenient option for customers who need to restock on their vaping and smoking supplies at any time of the day or night. Another customer praised the store for its clean and well-organized layout and the friendly and hospitable staff.

Overall, Vape City & Smoke City is a great option for customers who are looking for a one-stop shop for all their vaping and smoking needs. The store is open 24 hours a day, seven days a week, making it a convenient option for customers who need to restock on their supplies at any time of the day or night. The store has a wide selection of products, reasonable prices, and friendly and knowledgeable staff, making it a great choice for customers in the Austin area.

From the business

"Established in 2012, Vape City has come a long way in becoming one of the most favored vape shops in and around the Houston area. we offer all of the best brands and one of the biggest inventory selections around! Our staff is very knowledgeable and made up of friendly experts in the industry. We now own and operate 150+ store locations throughout Texas. Our mission is simple. we strive to become the #1 vape shop in Texas."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Vape City & Smoke City Reviews - 122

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mikey Woller

Mikey Woller

👍 👎 😐
Uncomfortable Environment Poor Management Safety Concerns

I want to share that the employees here have treated me with nothing but respect and kindness. That being said this business makes me extremely uncomfortable and as a 280 pound 30 year old male it's extremely challenging to do. The employees are not allowed to rebuke or refuse service to customers under the influence of drugs or though who come in and are loud aggressive or threatening to the staff to the point of unacceptable levels as a customer. allowing that to happen with Me in the store has made me question stops into this store on My way home from work for reasons of safty. Not to mention how managers treat the staff having seen managers yelling at staff with customers in the store it's beyond unacceptable and is a reason why I can't rate this business worse if an option was present for no stars I would use it as a ex customers service employee with no protection from customers managers at this establishment should be ashamed of themselves.

Tl DE there are other smoke shops make a stop somewhere else in no other shop have I felt the way I do here.

Frank Meza

Dope af

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