Burnt Smoke & Vape LLC
Review of Burnt Smoke & Vape LLC
Burnt Smoke & Vape LLC: Your One-Stop Shop for All Your Smoking Needs
Burnt Smoke & Vape LLC is a tobacco, glassware, hookah, and vaporizer store located in Madison, Tennessee. The store is open seven days a week, from 10:00 AM to 9:00 PM, and offers a variety of products to meet all your smoking needs.
Product Selection
At Burnt Smoke & Vape LLC, you'll find a wide selection of smoking products, including cigarettes, cigars, hookahs, e-cigarettes, and vaporizers. The store also carries a variety of glassware, including pipes, bongs, and dab rigs. In addition, you can find CBD products, kratom, and other smoking accessories.
Service Options
Customers can choose to shop in-store or take advantage of the store's quick visit service. Burnt Smoke & Vape LLC does not offer delivery at this time.
Accessibility
The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.
Payments
Burnt Smoke & Vape LLC accepts debit cards, credit cards, and NFC mobile payments.
Customer Reviews
Customers rave about the friendly and knowledgeable staff at Burnt Smoke & Vape LLC. They appreciate the staff's willingness to provide recommendations based on their budget and preferences. Many customers also note that the staff takes the time to get to know their regulars and provide personalized service.
One customer notes, "Austin was great very informative. Been a cigarette smoker for years and want to stop he got me exactly what I needed. It hasn’t even been 24 hours and I’ve only had 2 cigs since I’ve left his shop. And I normally smoke a pack and a half a day. Thank you Austin."
Another customer writes, "Love everything about this shop, but the people who work here is the reason I keep coming back. The staff is super knowledgeable about all of the products they sell. Austin and Dylan are gems and will never steer your wrong. Every product is trustworthy, and honestly the best prices I’ve found in or around Nashville."
Conclusion
If you're looking for a one-stop shop for all your smoking needs, Burnt Smoke & Vape LLC is the place to go. With a wide selection of products, friendly and knowledgeable staff, and accessible location, it's no wonder customers keep coming back.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Erica X-life
Horrible and terrible so called temporary employee that plainly said we are closing in 15 min and if we were interested in vape products she couldn't help us because she was there temporary we said ok and were trying to read flavors on bottles from far away at this point 2 customers came in and didn't tell them she was closing and all this blah blah stuff she told us ...then she then moved her purse (close to where vape liquid were and to far from our reach) like if we were some type of criminal at that point we said you know what lets just go elsewhere!!! If there was a 0 star rating that's how I would rate this place I don't understand this type of customer service I hope you find employees that are nice and attentive!
Rachael Smith
The first time and every time since I have been to the Burnt Smoke & Vape Shop on Myatt Dr in Madison, TN every employee has been very helpful and has taken the time to show me any product I request with a great attitude and willingness that is rare in other stores these days. The employees and owner are very friendly and try to make each experience you have with them pleasant. The prices are more reasonable than other vape shops as I have made a point to shop around for the best products and prices and they are in my top 2 vape shops that I frequent. I know they will be around for a long time because they always put the customer first and try to find different way, such as their point system, to have you coming back again and again. Thanks for continuing to strive for excellence, it definitely shows!
Randi Brock
Austin and Dillon are the most amazing people !!! They are great come and visit burnt best customer service in awhile!!!!
Ardarrius Wilkerson
Great service Exquisite prices the customer service makes you feel like your family really a place I would love to spend my money 5 gold stars if what I give them highly recommended fair prices very tobacco products Vape products
Shon Banks
The customer service wasn’t that great today. There was a customer service person today, I handed my money to her and when she handed my change she just put it on the counter. When I hand my money I would appreciate the same courtesy!
Allison Andrews
Love everyone who works here , especially the owner , they are always very friendly and love the feedback they give me about products ! 100% recommend .
Martha Carr
I didn't go in because im in a wheelchair but was very satisfied with how fast my grandaughter got what I wanted and so fast in and out that's great service.
Matthew
One of the best shops for the price everytime sometimes just as good as I can get online or at least worth the small upcharge for getting it same day a side variety of products and one of the best selections in the area.
THE TRUTH
This place was actually the very first Vape Shop that I had ever entered. Though the staff are usually very well mannered and knowledgable about their products, they are not always professional. "They", meaning ONE employee, in particular. He is the white guy, with ears gauged, wears bracelets, who is obviously into the rave scene, wearing Phat Pants, and ripped jeans a lot of the time. I have been coming to this establishment for 3 years now, and i have slowly watched him waste away into what appears to be a meth junkie. It is very unfortunate to see him wobbling back and forth and chewing his lip, and pacing. At first he seemed like a very together guy. Now, it makes the customers incredibly uncomfortable to see him in this condition. He obviously has a severe drug problem. A loyal employee does not ALWAYS make a good one. ESPECIALLY in this case. Your products, prices, and other employees are great. Get rid of the problem where it stands... and get him to seek help, asap.
brittney finn
OMG I loveeeeee this place!!!!! The owner and the staff are always very friendly and helpful. Their prices are impeccable and you get a family feel which is rare at hookah shops. They have all the up to date hookah vape and smoke essentials please shop here :)