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Review of Burnt Smoke & Vape LLC

Burnt Smoke & Vape LLC: Your One-Stop Shop for All Your Smoking Needs

Burnt Smoke & Vape LLC is a tobacco, glassware, hookah, and vaporizer store located in Madison, Tennessee. The store is open seven days a week, from 10:00 AM to 9:00 PM, and offers a variety of products to meet all your smoking needs.

Product Selection

At Burnt Smoke & Vape LLC, you'll find a wide selection of smoking products, including cigarettes, cigars, hookahs, e-cigarettes, and vaporizers. The store also carries a variety of glassware, including pipes, bongs, and dab rigs. In addition, you can find CBD products, kratom, and other smoking accessories.

Service Options

Customers can choose to shop in-store or take advantage of the store's quick visit service. Burnt Smoke & Vape LLC does not offer delivery at this time.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Payments

Burnt Smoke & Vape LLC accepts debit cards, credit cards, and NFC mobile payments.

Customer Reviews

Customers rave about the friendly and knowledgeable staff at Burnt Smoke & Vape LLC. They appreciate the staff's willingness to provide recommendations based on their budget and preferences. Many customers also note that the staff takes the time to get to know their regulars and provide personalized service.

One customer notes, "Austin was great very informative. Been a cigarette smoker for years and want to stop he got me exactly what I needed. It hasn’t even been 24 hours and I’ve only had 2 cigs since I’ve left his shop. And I normally smoke a pack and a half a day. Thank you Austin."

Another customer writes, "Love everything about this shop, but the people who work here is the reason I keep coming back. The staff is super knowledgeable about all of the products they sell. Austin and Dylan are gems and will never steer your wrong. Every product is trustworthy, and honestly the best prices I’ve found in or around Nashville."

Conclusion

If you're looking for a one-stop shop for all your smoking needs, Burnt Smoke & Vape LLC is the place to go. With a wide selection of products, friendly and knowledgeable staff, and accessible location, it's no wonder customers keep coming back.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Burnt Smoke & Vape LLC Reviews - 227

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Chris Hoffman

Chris Hoffman

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Poor Customer Service Selling to Minors

Was informed my liquid was menthol when making my purchase. I later tried it and it was far from my flavor. Went back within a hr of purchase to witness two children purchasing vape liquid. And by children I am presuming they might have been 14 at the oldest. I told the girl behind the counter she made a mistake and was told I could just buy another. I asked for a refund or trade for what I originally asked for but was told all sales were final. I left the bottle of juice on the counter and left. Poor excuse of a vape shop.

Savage Heart

This is the best Vape shop in Madison, TN
The employees are friendly and have a vast knowledge of the products

Danielle Johnson

Danielle Johnson

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Smoke Shop Vape Glass Good Prices

I love this smoke shop! They have everything I needed and more. I got an awesome American made, hand blown chillum and I LOVE my Lotus Omega baby mod, for my baby clouds lol. Nonetheless, the owner is an amazing guy and this is definately my go-to shop for all my vape and glass needs. Very good prices indeed!!

Morgan Huff

Morgan Huff

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Friendly Staff Helpful Favorite Reward System

This is my go-to vape shop. Everyone is so friendly and helpful. Definitely my favorite! Plus their reward system is awesome.

Jennifer Lewis

Had a great experience here...go see Austin he is the best and very knowledgeable about everything and very nice..

sam mcclain

Great customer service! The staff is very knowledgeable and helpful. Beautiful, clean store.

Anthony β€œPSICaptain615” Thompson

Anthony β€œPSICaptain615” Thompson

πŸ‘ πŸ‘Ž 😐
Helpful Staff Wide Selection Active Suggestions

They're always so helpful when it comes to picking out a flavor or having the coils that I need for my vape and they always have active suggestions when I want to try a new flavor or a new tank or a new mod that's why this is the only shop I by my vape supplies from

Laura Darville

Laura Darville

πŸ‘ πŸ‘Ž 😐
Good Customer Service

Typically there is a wait before you are helped but every time I've been there the staff does a good job remembering the order in which the customers arrived

Hoop Hooper

Hoop Hooper

πŸ‘ πŸ‘Ž 😐
Affordable Wide Variety of Products Friendly Staff

ABSOLUTELY THE BEST DAMN VAPE STATION THIS SIDE OF THE MASON DIXION LINE...GO SEE 4 YA'SELF!!!
Great place to get ya stuff cheaper.. if not the cheapest name brand top quality mods .tanks .coils.hooka supplies .cdb supplies even several recreational d.o.c. supplies ...good cool folks need to keep a lil more in stock but it goes so fast u just need to go everyday so u dont miss out ..SERIOUSLY ALL JOKE ASIDE ...Need to defintely go take a stroll down ta BURNT VAPE i promise you wont be dissapointed and will be a repeat customer ...give you my word on it!!!

Elizabeth Moser

Elizabeth Moser

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Great Owner

Been going here a couple of years, even when I’ve moved stillthe best shop everyone is always friendly and helpful, the owner is great too

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