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Review of Cloud 9 Smoke & Vape

Cloud 9 Smoke & Vape: A One-Stop Shop for All Your Smoking Needs

Cloud 9 Smoke & Vape is a popular tobacco, cigar, hookah, and vaporizer shop located in Myrtle Beach, South Carolina. The shop is open seven days a week from 10:00 am to 9:00 pm, making it a convenient stop for locals and tourists alike.

The shop offers a wide range of products, including loose tobacco, cigars, vape mods, e-liquids, and smoking accessories. Customers can choose from a variety of brands and flavors, and the knowledgeable staff is always happy to help customers find the perfect product to suit their needs.

Cloud 9 Smoke & Vape is known for its excellent customer service. Customers have praised the staff for being friendly, helpful, and knowledgeable. One customer wrote, "The lady there is absolutely awesome and really knowledgeable not to mention being really friendly!!" Another customer said, "Eric was very kind and helpful and the prices are best in the entire Myrtle beach area."

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Customers can choose to shop in-store or take advantage of the quick visit option and get in and out in no time. The shop accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

While some customers have complained about the prices being higher than other stores, others have found the prices to be reasonable and competitive. One customer wrote, "Prices are very reasonable. I appreciate that they didn't try to upcharge."

Overall, Cloud 9 Smoke & Vape is a great choice for anyone looking for a one-stop shop for all their smoking needs. With a wide range of products, excellent customer service, and convenient hours, it's no wonder why this shop is a favorite among locals and tourists alike.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Cloud 9 Smoke & Vape Reviews - 148

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Norman Murphy

Norman Murphy

👍 👎 😐
Expensive Prices Poor Service Bad Attitude

I stopped by to pick up a carton of cigarettes, and their prices were unreasonably high. I know that some may say "it's a specialty shop", but "smoke" is part of their name. I ended up just going to a gas station right across the street and got them $34 cheaper. If that wasn't bad enough the "service" offered was a bare minimum. If you looked up DILLIGAF in urban dictionary you would see a picture of the clerk "working" the night I visited. Two stars only because it looked clean and organized and I do try to find some positives.

**Edit to reply**
If prices are set by the manufacturer, I'm curious how they were $34 cheaper right across the road. Regarding the clerks bad attitude: it wasn't because I was trying to negotiate a lower price. I'm not foolish enough to even think that would be possible. I was there, in your store ready to contribute to your business, and when I asked about the prices of other brands cartons the best response this clerk could muster was "yeah, I don't know". Not a let me find out, or I'll check for you..... just flat "yeah, I don't know". With that I'm not trying to degrade your business; I'm trying to tell you how your employee was acting while you weren't around.

Holly Brown

Holly Brown

👍 👎 😐
Helpful Staff Great Service Friendly

So glad to run into Kenny today. Was so cool. He helpd me with several things I needed today. My husband and I both are very pleased. So thankful to have met such a great young man on our trip to the beach! Thanks Kenny you rock!!! Cloud 9 is so lucky to have you!

Scott Bilby

Scott Bilby

👍 👎 😐
Poor customer service Incompetent employee

Went in to buy a battery and some juice. The employee on the job today, told me their batteries came dead, while putting the battery in backwards. Flipped it around and it worked fine. Please hire someone who has a clue.

Chris Gallagher

Best service...The lady there is absolutely awesome and really knowledgeable not to mention being really friendly!!

Iam One

Iam One

👍 👎 😐
Excellent customer service Best prices Helpful staff

Excellent customer service. Eric was very kind and helpful and the prices are best in the entire Myrtle beach area. I only wish I lived in the area so I could make this my go to spot.

Laura Sudderth

Loose tobacco stock is pretty good and prices are about the same as other tobacco stores.

Hello Kitty Gang

Hello Kitty Gang

👍 👎 😐
Good Customer Service Limited Product Selection

• Came here for Delta 8. I really wish this shop has more to offer. Sales person was really nice and friendly. I took some time with my purchases but he was very patient and helpful!

Joelle

Joelle

👍 👎 😐
Clean Shop Reasonable Prices Helpful Staff

Just stopped in while on my vacation. Shop is SO clean. Prices are very reasonable. I appreciate that they didn't try to upcharge. Got a delta 8 cart and 2 prerolls. Eric was so sweet and helpful. Will definitely return on my next trip!

Bam

Bam

👍 👎 😐
knowledgeable staff great prices quality products

Really nice guy, he knows what he is talking about. And he gives great prices on accessories. They also have Delta 8 and THCO products and I find the flower better then alot of TKO 8 products that iv tried. Great place. Been coming to this establishment (but not location) since 2015

Sky Tripp-Schaefer

Sky Tripp-Schaefer

👍 👎 😐
Friendly Staff Great Prices

The person who waited on me was fantastic very sociable and so nice. I bought four batteries and the price was awesome also. I wish every cloud 9 was this good...

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