Review of Cloud Vapes & Smokes
Cloud Vapes & Smokes:
Cloud Vapes & Smokes is a tobacco, cigar, and vaporizer shop located in Durham, North Carolina. The store is open seven days a week, with extended hours, making it a convenient stop for those looking to purchase tobacco or vaping products. The shop offers a variety of products, including cigars, cigarettes, e-cigarettes, e-liquids, and vaporizers.
The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Customers can choose to shop in-store or use the store's quick visit planning option to make their shopping experience more efficient. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.
The store has received mixed reviews from customers. While some customers have praised the store's customer service and product selection, others have expressed dissatisfaction with the store's policies and pricing. One customer complained of being treated poorly by an employee when trying to exchange a faulty vape pen. Another customer found the store to be overpriced compared to other vape shops and gas stations. However, many customers have praised the store's customer service, with one customer noting that the staff was friendly and knowledgeable and did not pressure them to buy anything they didn't need.
Overall, Cloud Vapes & Smokes is a convenient option for those looking to purchase tobacco or vaping products in Durham. While the store has received mixed reviews, customers can visit the store and make their own decision based on their experience.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Cloud Vapes & Smokes Reviews - 76
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Katy O’Leary Bagai
These guys have outstanding service! I bought a Wismec Sinuous here, and it broke in less than 2 months. Wismec didn’t honor the warranty (don’t buy anything from Wismec!). These guys tried to help me out by contacting Wismec, to no avail. However, they completely worked it out with me and came up with a mutually agreeable solution. I’m a total happy camper! Also, the selection of juice is really good! There are a couple of places closer to my house, but I definitely will continue coming here. The staff is knowledgeable and they take good care of their customers. Please check them out and give them your business! You won’t be sorry!
Moe Hasan
Great shop with best selection in the area. They’ve got a ton of glass and vapes to choose from. I always make sure to stop by when I’m in the area to see what’s new
Rana Elkhidir
Love this shop! Always make sure to stop by when I'm in the area, I've been to other shops in the area and Cloud Vape is by far the best I've been to in the Durham area. They have a huge selection of juice! Also very chill and friendly environment
Fahz Diaz
Very knowledgeable especially for first time buyers into vaping, Sam answers your questions with ease and very helpful to anyone that comes through the door. Great overall will be back again for further upgrades to my new vape.
Brandon Marshall
I love this place. The staff is very down to earth and super helpful. One of the best things I enjoy is the wide product range of ejuice. If you haven't been to cloud vape yet please check it out.
Chris Joseph
I always make a point to visit when I'm in the area. Their juice selection is pretty unique and very good, compared to other shops I've visited around the country. They have really good website too.
Mar Quise (Mar)
Best vape shop ever. Super helpful and friendly...I felt most comfortable there and I get rewards points every time I go and get to save money...they helped me out when my vape was broken and seemed happy to help. The owner, Moe is awesome and a really good dude so it makes me happy to contribute to his business. My husband and I will not go anywhere else as long as we live in the area...we are dedicated customers...I don't want my money going to any other shops...I know personally the owner worked from the bottom up to get his two shops in the area and he takes great pride in his shops and spends alot of his time there. His other employees are most helpful and cool as can be. It's like a little family there..like I said I wouldn't shop anywhere else after all they have done to help me learn about vaping (when i quit cigs), they help me get the best deals, find my favorite flavors of juices no matter how long I take trying all the flavors , helped me get a new mod when my first one stopped working...they first tried everything to fix it and when they couldn't they made sure to walk me through the warranty process to get a replacement for free, they have a cool chill out space with cool people always around and the list goes on...they are local..not a chain...and based on all good vibes...
Mackenzie Mullins
My favorite vape shop! Tons of variety in juices and a great selection of mods and tanks! Customer service is amazing as they like to get to know their customers and take care of them.
Jason Rivers
Great service and a great collection. Experienced Staff they helped pick out the perfect Vape that I needed for my my preference. Had a great time, very down to earth atmosphere.
SHOW At
Still one of the best Vape Shops in town. High quality products and employees are very knowledgeable. They always go above and beyond.