Review of Cloud Vapes & Smokes
Cloud Vapes & Smokes:
Cloud Vapes & Smokes is a tobacco, cigar, and vaporizer shop located in Durham, North Carolina. The store is open seven days a week, with extended hours, making it a convenient stop for those looking to purchase tobacco or vaping products. The shop offers a variety of products, including cigars, cigarettes, e-cigarettes, e-liquids, and vaporizers.
The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Customers can choose to shop in-store or use the store's quick visit planning option to make their shopping experience more efficient. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.
The store has received mixed reviews from customers. While some customers have praised the store's customer service and product selection, others have expressed dissatisfaction with the store's policies and pricing. One customer complained of being treated poorly by an employee when trying to exchange a faulty vape pen. Another customer found the store to be overpriced compared to other vape shops and gas stations. However, many customers have praised the store's customer service, with one customer noting that the staff was friendly and knowledgeable and did not pressure them to buy anything they didn't need.
Overall, Cloud Vapes & Smokes is a convenient option for those looking to purchase tobacco or vaping products in Durham. While the store has received mixed reviews, customers can visit the store and make their own decision based on their experience.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Cloud Vapes & Smokes Reviews - 76
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Kimberly Wilson Vearnon
I just had my last visit to this store today. LU (who I am not even sure if it's his real name), refused to exchange a faulty vape pen. He continued to site store policy that they don't do refunds or exchanges and told me to just buy another pen. My husband and I have spent $100's of dollars here. To be treated the way I was is completely disheartening as I previously had good experiences shopping there when Mike was in the store.
Rob Woods
Great shop with amazing Selections and quality products. The prices are right where you expect them and the service is great. Will come again.
Carl Claiborne
I was looking for a cigar shop near me and found this jewel! Friendly staff and great line of cigar brands. And it's just 8mins from my house. Check it out for yourself.
Ross Bernard
Very overpriced. I've found that vape shops always have lower prices than gas stations. This is the one exception, with prices 10-20% higher than gas stations. Ripoff!
Brittney Wendt
Great customer service. They have many flavors and also cigars. There customer service is what really brings people in. It is also a very clean and organized store with many options
Kimberly James
Nice staff and owner always stocked on nice quality brands rewards program is great
Big Daddy A.K.A
I recently purchased voopoo drag first time, it was broken with just one week after purchased about last month, manager was more happy to replaced it without an issue. It is still good so far. Thank you! :)
J.Scott Rinker
Excellent service friendly and knowledgeable no pressure to buy anything I didn't need . I will definitely be back for all my vape needs!
Vadim Kuhay
This is no logger a modder's place. I used to go here for a spare mod body or RDA parts. New owners - new direction. The selection of one-use trinkets is great. I guess they stock what sells. Prices are fair. Hackers go for your mods elsewhere. Shopkeeper didn't know what a 21700 battery is and had no mods for it. They have 18650s from a secondary brand with good packaging.
Reagan Boals
Great Shop!!! Pricing is nearly as cheap as buying wholesale. Most stores rip you off on the juices and this is the first store I've found with all of the best juice lines, in stock, and reasonable pricing. I am very picky with who I buy juices and hardware from. A lot stores price gouge because people are new to vaping and unaware, this store most certainly DOES NOT do that. Finally, the owner was very nice and helpful. Unlike vapor girl where they are rude and way over priced. They have a store in Chapel Hill and Durham. Check them out!!!