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One Love Smoke Shop and Lifestyle Apparel

4.6

350 reviews

Review of One Love Smoke Shop and Lifestyle Apparel

One Love Smoke Shop and Lifestyle Apparel: A One-Stop Shop for All Your Smoking Needs

Located at 1041 Central Ave, Charlotte, NC, One Love Smoke Shop and Lifestyle Apparel is a one-stop-shop for all your smoking needs. The store offers a wide range of products, including tobacco, vaporizers, and gift items. The store has a great selection of glass, from cheap Chinese knockoffs to hand-blown glass and bangers. They also have a decent selection of hemp-extracted edibles and vape carts. Their price point is a little above what you can find online, but the convenience of having a local store makes up for it.

The store is open seven days a week, from 9:00 AM to 9:00 PM from Monday to Saturday, and from 11:00 AM to 8:00 PM on Sundays. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store offers in-store shopping, and you can quickly get in and out of the store if you are in a hurry.

The staff at One Love Smoke Shop and Lifestyle Apparel is knowledgeable and friendly. They are always willing to help you find what you need and answer any questions you may have. They are very informative, giving great advice and suggestions, and are patient with their customers. The staff is well-spoken and takes pride in what they do, making sure that the customer leaves the store satisfied with their purchase.

One Love Smoke Shop and Lifestyle Apparel has received mixed reviews from customers. Some customers have praised the store for its great service, cheap prices, and knowledgeable staff. They have also appreciated the store's willingness to exchange or replace defective products. However, some customers have complained about the store's return policy, with some saying that the store does not offer refunds or exchanges. Some customers have also complained about the quality of some products, such as disposable vapes, which they claim are defective.

Overall, One Love Smoke Shop and Lifestyle Apparel is a great store for all your smoking needs. The store has a wide range of products, knowledgeable and friendly staff, and is open seven days a week. While the store's prices may be a little above what you can find online, the convenience of having a local store makes up for it. If you are in the neighborhood and need to stock up on smoking supplies, One Love Smoke Shop and Lifestyle Apparel is definitely worth checking out.

From the business

"Charlotte, North Carolina favorite premium smoke shop for exclusive USA made Water pipes, Hand pipes, CBD, E-Cigs, JUUL, Kratom, Vapes, Hookahs, Vaporizers and more."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

One Love Smoke Shop and Lifestyle Apparel Reviews - 350

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tommy G

Tommy G

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Service Cheap Prices Friendly Staff Neighborhood Smoke Shop

Great service cheap prices goood people !! I live in the neighborhood, and they have always treated me well. This is definitely the neighborhood smoke shop. My experience when I was in the store I just got into disposables again and I was checking out some flavors I bought my ElfBar and started cheifing on it like youโ€™re supposed to after a long day๐Ÿ˜Ž๐Ÿ˜‚ but to my surprise, it had something wrong with it, and they did not even blink and I they went over got me another one, and I know that may be normal to some people but this day and age you never know, so I really appreciate it guys a lot

Jennifer Gibson

Jennifer Gibson

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
knowledgeable helpful favorite

Jennifer was awesome! Very knowledgeable and super helpful! My new favorite smoke shop!

Tiffany Liu

Tiffany Liu

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service Defective Product No Refund Policy

Bought a Hyde vape hereโ€ฆ I specifically asked for a rechargeable one and the person helping me told me it was a rechargeable oneโ€ฆ checked out and opened it in the store and it was leakingโ€ฆ so they opened another one for me.. worked fineโ€ฆ but noticed it wasnโ€™t rechargeable, they person asked me if I really needed a rechargeable, I felt bad they had to open it twice so I was like alright Iโ€™ll give it a try. I literally hit it for 5 hours and it was Already dead. Full juice and everythingโ€ฆ. Would not give me a refund or exchange but instead offered me a employee discount on my purchase. $19 down the drain. So much for being nice and trying to be considerate of their products being opened. Never again, just lost a customer. Also never trust a person here because clearly they donโ€™t anything about what theyโ€™re selling.

Christopher Yen

Christopher Yen

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service Defective Product

Bought a cartisan click recently and had not tried it for two weeks. Regardless, store would not refund even though it did not work at all. "Brand new" and will not even try to help out a loyal customer. Will never go back to this smoke shop anymore.. Plenty of other smoke shops, trying to be loyal but now selling defective product and will not even exchange.

Thomas Benton

Thomas Benton

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Good Selection Pricey No Returns

One love is a decent head shop. It has a good selection of glass, from cheap Chinese knock offs to hand blown glass and bangers. The haveva decent selection of Hemp extracted edibles and vape carts. They also have a good selection of disposable vapes but have scaled down the selection of e juice at the same time. They also have a decent selection of kratom, hookah products and other accessories. Their price point is a little above what you can find online And make sure you are getting the product you want because they do not offer returns or refunds. Unfortunately I purchased 2 products that they would work together after asking the manager and they ended up not being compatible and so I lost out on one of my purchases. I should give them 2 stars but I'm giving them 3 because I've shopped there several other times before and have not had issues.

Phntasy 33

Phntasy 33

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Quality Bad Customer Service Overpriced

Will never be back. Sold me a burnt disgusting disposable vape and refused to honor any return because naturally any vape will give u one puff out of the box... Its a 2500 puff disposable aside from that one puff i did not even pick it up until exactly 2 hiurs 40 mins later and it was so burnt disgusting i threw up. So i called and they wont honor it so i do not recommend listening to any suggestion from them ever and do not ever ever expect them to make good on a device. Mind you i was in that shop 3 to 4 times per week!!! I will never go back. Id rather pay double for a working vape than their price for a vomit vape.

Lacey Avery

Lacey Avery

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service No Refunds

I came here for the first time by recommendation. Our clerk was helpful and friendly. I purchased a zipper bag to hold my items in. After I got home, realized the bag was too small so I came back to swap it out for the larger and more expensive version. The clerk told me nothing is refundable being a smoke shop, okay I understand if it was a pipe, but this cotton/polyester bag had all the tags on it, it was in the perfect condition as the day I purchased it. The clerk phoned her manager and he said, โ€œ10 days after my purchase date was far beyond a window to return somethingโ€ฆโ€ I honestly was blown away and even the clerk was surprised the manager responded this way.

They lost my business, any business I would recommend, and this Google review used to be a positive one. The manager clearly did not use logic when assessing my case. I donโ€™t recommend this shop.

Neung Jae Won

Neung Jae Won

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Excellent Customer Service Knowledgeable Staff Loyal Customer

Whoever opened the shop this morning (2/18/21). He was super nice and super helpful while I was looking for a new battery. The staff here always goes above and beyond to help you find what you need. Their recommendations are always on point and they truly know their products. Have been and always will be a loyal customer here. Hats off One Love โœŠ๐Ÿฝ

Jeremy blong

Jeremy blong

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
helpful staff wide selection educational

Idk how to start but I do know the people that work here are absolutely PHENOMENAL!! Two guys named Mike & Jaden were such nice people and suppppper helpful! Some smoke shops it feels like a hassle to ask to buy what you want but these guys/gals weโ€™re so helpful and actually willing to help me decide which product to buy. They were very educational about the items I was interested in and just genuinely nice people overall not to mention the shop itself has literally ANY/EVERYTHING you could possibly think of smoke-shop related. Iโ€™d HIGHLY recommend shopping here for a top-tier experience.

Daniel Benge

Daniel Benge

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Well-organized Great staff Knowledgeable Impressive inventory

I work with this company and have only been here once before today and first thing I noticed when I went in is how bright and well organized everything is now just a couple cases on the wall were over filled but can be an easy fix staff was great to be around and are very knowledgeable of all the products they have. The new manager Bryce has done wonders with the shop and it's inventory in just the 3 months he's been there kudo's to him and his staff for helping keep such a great looking shop. Keep up the great work guys and can't wait to come back and visit the team again

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One Love Smoke Shop and Lifestyle Apparel Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 11 AM to 8 PM