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Review of High Life Smoke Shop North Tryon

High Life Smoke Shop North Tryon is a tobacco, cigar, and vaporizer store located in Charlotte, North Carolina. The store is open seven days a week, with hours from 9:00 am to 9:00 pm Monday through Saturday and from 11:00 am to 9:00 pm on Sunday. The store offers in-store shopping and is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

The store has received mixed reviews from customers. While some customers have praised the staff for their helpfulness and knowledge, others have criticized the staff for their attitude and customer service. Some customers have also expressed dissatisfaction with the store's return policy and the quality of the products sold.

Despite the mixed reviews, High Life Smoke Shop North Tryon offers a wide selection of tobacco, cigars, and vaporizers, as well as nicotine, delta, and nitrous products. The store's staff is knowledgeable and can help customers find the products they need. The store also offers a quick visit for customers who are in a hurry.

If you are looking for a tobacco, cigar, or vaporizer store in Charlotte, North Carolina, High Life Smoke Shop North Tryon may be worth a visit. However, it is recommended that you do your research and read customer reviews before making a purchase.

From the business

"Charlotte, North Carolina favorite smoke shop for Water pipes, Hand pipes, CBD, E-Cigs, Juul, Kratom, Vapes, Hookahs, Vaporizers and more."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

High Life Smoke Shop North Tryon Reviews - 281

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
manny campos

manny campos

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service Racism

Sorry to say just the vibe and way these 2 ladyโ€™s carry themselves mainly Betty older lady , every time I ask to look at something she act slow and not want us to look at it I understand if that was protocol ,,but I seen others do same just her tone and vibe was way better ,only when they had to serve us I donโ€™t want say they or store are bias to other nationalities and Iโ€™m not using as a trying get sone kind of favor ,,,but we are customers and I was looking for a gifts was gonna spend good amount but I just ended up buy a bag of tobacco to assure them we came to shop but even that was difficult crazy dark racist vibes , hope owner is a lot better but if they related I understand I donโ€™t have problems going elsewhere but please if you want leadership a better vibe someone that will make it happen then these 2 are not ,it was a very bias couple team of a younger lady and a older lady working that shift ,,the owner need to dig deep find a spark plug type persons young hungry to learn and help build this place .

Courtney Taylor

Courtney Taylor

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Helpful Staff Great Customer Service Positive Experience

This was my first time in this shop, Anna and Bella were so amazing and helpful to me! They made me feel comfortable and welcomed as soon as I came in. Anna in particular was genuine in the way she spent her time asking questions to better recommend something for me. I had a great experience and I hope these girlies manager and/or boss will see this and recognize their amazing efforts!

philip floyd

philip floyd

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service Defective Product

BUYER BEWARE !!!!!!! HIGH LIFE does not stand behind their product they sell in the stores.

Bought a 235 dollar Firefly 2+ at 11am on my lunch break. Ready to use it when I got home at 430 only to find out the product did not work like it was suppose too. Flashing blue and red lights each time you tried to heat it up. Charged it for over 2 hours thinking it was dead. Not the issue. This is a factory defect and after digging deeper online the fireflyโ€™s are known for the exact issue I am having. Called and talked to Gabe he says we usually donโ€™t return them but since he was a few hours ago if I had reciept they would refund or exchange.

Drove all the way back to be greeted by 3 little rude teenage girls who said they did know a gabe. I insisted on a manager so they call them and the woman comes back and says no.
So am I suppose to just be out the 235 dollars because of a faulty product you sold.

I donโ€™t think thatโ€™s how itโ€™s suppose to work.

Vix3nx R3

Vix3nx R3

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Friendly Staff Great Products

Nice place to get your gummies from. I been here twice and ladies at the shop were super nice and helpful with what I was looking for. I will say to stay away from the Mike Tyson Bites. Did not do anything for me,but boyyy the shroom gummies were amazing! You have to stop by and grab those. I bought two packs when I was there.

Nicholas Valencia

Nicholas Valencia

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Helpful Staff Great Customer Service Friendly Atmosphere

ms betty and anna helped a lot for my purchase! iโ€™ll def double back as soon as i run out of product. i loved the laidback and chill perception of anna and ms bettieโ€™s sweetness is top tier. love them both, thank you and god bless!

Rogue2 Fรฉnix

Love the staff! They are so helpful in explains products. Anna served me twice today and was polite and helpful.

Sarah Rosenbaum

best shop ever. bella helped me get everything i needed. the employees there are all so nice and friendly!

JustDaiSha

JustDaiSha

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Customer Service Friendly Staff

Just left this store and when I say I love the customer service here! I even stayed for a couple minutes and talked with Bella and sheโ€™s hilarious! Thanks again boo!

A. Giacoma

A. Giacoma

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service Misleading Information No Returns Policy

Asked for a fruity flavor. Was told a flavor was lemonade. Purchased it. Stepped out of the store 3 feet and released she handed me a menthol/iced. Walked right back in and was told โ€œno returnsโ€ donโ€™t shop here they mess up and make you pay for it.

Amanda Marks

Amanda Marks

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Service Helpful Staff

Bella took great care of us and hooked my husband and me up with some nice glass and a helpful suggestion for cleaner for concentrates. Thanks Bella!

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