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Review of Tobacco & Vape

Tobacco & Vape: A One-Stop Shop for All Your Smoking Needs

If you're looking for a tobacco shop that has everything you need for smoking, look no further than Tobacco & Vape. Located in Cary, North Carolina, this shop offers a wide range of products for smokers, including cigarettes, cigars, pipes, hookahs, and vaping supplies.

Service Options

Whether you prefer in-store shopping or want your products delivered, Tobacco & Vape has got you covered. They offer in-store shopping for customers who want to browse their extensive selection of smoking products. For those who prefer to shop from the comfort of their own homes, delivery is also available.

Accessibility

Tobacco & Vape is committed to making their store accessible to everyone. They have a wheelchair accessible entrance and parking lot, making it easy for customers with mobility issues to enter and exit the store.

Planning

If you're in a hurry and need to make a quick visit to the store, Tobacco & Vape is the perfect place for you. They offer quick visits for customers who need to grab their smoking supplies and go.

Payments

Tobacco & Vape accepts a variety of payment options, including debit cards, credit cards, and NFC mobile payments. This makes it easy for customers to pay for their purchases in a way that is convenient for them.

Hours of Operation

Tobacco & Vape is open seven days a week, making it easy for customers to visit the store whenever they need to. They are open from 9:00 AM to 11:00 PM Monday through Friday, from 10:00 AM to 11:00 PM on Saturdays, and from 10:00 AM to 10:00 PM on Sundays.

Customer Reviews

While some customers have had negative experiences with the staff, many others have praised the friendly and knowledgeable employees. One customer raved about how the staff member she spoke with was caring and sweet, while another customer appreciated the staff member who helped him with all his questions.

Overall, Tobacco & Vape is a great place to shop for all your smoking needs. With a wide selection of products, convenient service options, and accessible hours of operation, this shop is sure to meet all your smoking needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Tobacco & Vape Reviews - 72

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jeni Nerd

Jeni Nerd

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Knowledgeable Staff Wide Variety of Products

Omg the guy working here the night i went was so kind! Very flashy store you can't miss it! I saw him help a 1st time vaper customer and explain to him EVERYTHING about owning that type of vape mod and showing him how to clean the coils and how to put in the filter.
(πŸ’°WISH U A PAY RAISE!πŸ’΅)
He helped us by explaining there variety of juices the meaning of VG and PG and specific brands they carry.

Michael Belew

Michael Belew

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inconsistent Hours

Do not bother showing up at 10:00am when they say they open. On April 2nd, I was at the store from 9:45am - 10:15 and no one showed up to open the store. They have good prices and an okay selection, if their store is open. It also does not count (5 star ratings) when you review your own store.

Kyrsten Retzer

Kyrsten Retzer

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Defective Product False Advertising Waste of Money

I bought a Novo from them and in the matter of 2 weeks it stopped charging. My friend called them for me and talked to someone from the store saying to bring it in. the two guys working said I couldn’t exchange it even though I had the receipt. He told me it had to be 2-3 days after buying. Even though the man that sold me the vape said i could come back if their was any problems. I’m not happy at all. 55 dollars i’ll never get back.

J.T. Mertz

Over priced vapes. $25 for a disposable. (Worst I've seen) Others do 2 for 25 for better vapes.

Galo Balbuena

Galo Balbuena

πŸ‘ πŸ‘Ž 😐
Good Prices Clean Shop CBD Availability Kratom Availability Decent Selection

Good prices and clean shop. CBD and kratom availability also here. (at the time of this review). Has a decent size selection in vapes.

Meredith Allen

Meredith Allen

πŸ‘ πŸ‘Ž 😐
False Advertising Poor Customer Service

Would love to leave an all encompassing review, but I can't since they aren't open even though their posted hours claim they are. Don't advertise a 9 am open time unless you're actually here at 9. (9:07 am on Wednesday November 13)

Shannon

Shannon

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Out of Stock

I've been going to this tobacco shop for a few months now just because it is so close; however, I asked them for a specialty item that had to be ordered when I first started becoming a regular customer. After more than 2 months of jacking me around I've finally decided to order them myself. I gave them a chance and they kept giving me excuse after excuse. To top it off there are times that my alternative cigarettes are out of stock and they are just becoming more of a hassle then they're worth. Go next door to FL, it's basically the same price anyway.

MrP (Novatone)

MrP (Novatone)

πŸ‘ πŸ‘Ž 😐
Great Customer Service Friendly Staff

I drive past 5 other smoke shops just to come to this store specifically. The gentleman who runs this place is awesome and the other 2 gents who I see there (Jacob and the other gentleman) are awesome; my kind of people. A+ smoke shop.

Thomas Brunson

Thomas Brunson

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Great Shopping Experience

I've been a fan of this store for quite some time now. The staff is very friendly and helpful. I am never disappointed when I shop here.

Tara Francis

My go to shop for glass nails, since I always break them! They have a bunch in stock, both 14 & 18mm for only $10.

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Tobacco & Vape Hours

  • Monday 9 AM to 11 PM
  • Tuesday 9 AM to 11 PM
  • Wednesday 9 AM to 11 PM
  • Thursday 9 AM to 11 PM
  • Friday 9 AM to 11 PM
  • Saturday 10 AM to 11 PM
  • Sunday 10 AM to 10 PM