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Review of Emerald City Smoke Shop

Emerald City Smoke Shop: A One-Stop Shop for All Your Smoking Needs

Emerald City Smoke Shop is a local tobacco shop located in Rochester, New York. The shop offers a wide range of smoking products and accessories, including cigars, cigarettes, pipes, hookahs, vaporizers, and more. Whether you are a seasoned smoker or just starting out, you are sure to find something that suits your taste and preference at Emerald City Smoke Shop.

Products and Services

Emerald City Smoke Shop offers a diverse range of smoking products and accessories. The shop has a large selection of cigars, including premium brands such as Arturo Fuente, Padron, and Rocky Patel. The shop also carries a variety of cigarettes, including popular brands such as Marlboro and Camel. In addition, the shop offers a wide range of smoking accessories, such as pipes, hookahs, vaporizers, grinders, and rolling papers.

The shop provides several service options, including curbside pickup, in-store pickup, and in-store shopping. The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is also LGBTQ+ friendly, making it a welcoming space for all customers.

Customer Reviews

While some customers have had negative experiences with the staff, many others have praised the shop for its excellent customer service and knowledgeable staff. One customer wrote, "The guys behind the counter knew exactly what they were talking about and what to recommend. Beautiful displays in the interior too, way nicer than any other smoke shop you'll find in Rochester."

Another customer praised the shop for its discounts on cash purchases, writing, "5 stars for the fact you do discounts with cash purchases AS ALL BUSINESSES SHOULD. Great products as well, great layout instead, warm welcome by two respectful men."

Hours and Location

Emerald City Smoke Shop is open seven days a week, with hours ranging from 10:00 am to 9:00 pm on weekdays and Saturdays, and 10:00 am to 6:00 pm on Sundays. The shop is located at 3187 Chili Ave, Rochester, NY 14624, making it easily accessible for customers in the area.

Conclusion

Emerald City Smoke Shop is a great place to find all your smoking needs. With a wide range of products and accessories, excellent customer service, and convenient service options, the shop is a one-stop-shop for all your smoking needs. While some customers have had negative experiences with the staff, many others have praised the shop for its knowledgeable staff and excellent customer service. If you are in the Rochester area and looking for a high-quality tobacco shop, be sure to check out Emerald City Smoke Shop.

From the business

"Rochester's Newest Smoke Shop For All of Your Vape, Cigar, and Tobacco Needs!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Emerald City Smoke Shop Reviews - 33

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alex

Alex

👍 👎 😐
Overpriced Inattentive Staff Solid Location Small

A little overpriced, sometimes the staff isn't as attentive as they could be, but it's a solid location with everything you could need.. just not a lot of it. It's a small location.

Charlotte Moen

Charlotte Moen

👍 👎 😐
Knowledgeable Staff Wide Selection Great Service

So I was looking to buy a few cigars.... Being very naive and uneducated when it comes to cigars, went into Emerald City Smoke Shop after it was recommended by a friend. All I can say it Wow! Todd and Steve were so welcoming! They have so many choices of cigars ( not to mention smoking accessories)! They had no problems explaining different choices and styles! They were so knowledgeable! Todd was spot on with his recommendations! Highly suggest for all your smoking needs/habits. Thanks guys!

S OB

Everything is doube the price of any other smoke shop.

Dena Bonanno

Dena Bonanno

👍 👎 😐
Great Place Outstanding Decor Friendly Staff Knowledgeable Staff Support Local Business

Great place to get everything you need. The decor is outstanding and the staff are extremely friendly and knowledgeable. Support your local business for all your smoke shop needs.

Bona Adventures

Bona Adventures

👍 👎 😐
Great customer service Wide selection Cool shop design

AWESOME Shop! Great customer service and many many stogies to choose from. The shop itself is so cool! The artwork is amazing! I will be back for sure!

Deneise Whitty Jones

Deneise Whitty Jones

👍 👎 😐
Expensive Knowledgeable Staff Friendly Staff Helpful

Very nice shop, on the expensive side however, but staff is very knowledgeable and friendly. Staff willing to answer any questions and helpful.

Robert

Robert

👍 👎 😐
Great place Great people Large selection Quality cigars Smoking accessories Courteous staff Go to place

Great place, great people. Large selection of quality cigars, and smoking accessories. Courteous staff. My go to place for all things smoking related.

Danielle Warner

Danielle Warner

👍 👎 😐
Great Customer Service

Loved it here. I asked so many questions and the guys were so great about explaining everything. I will absolutely be there often.

Scot Kerfoot

Scot Kerfoot

👍 👎 😐
Good Service Affordable Prices

Service is the main reason to come here. Second is prices that are better than ever. Many years here and hopefully many more.

Kimberly Coleman

These guys nailed it! Great variety and pricing. The wizards know their stuff. Highly recommend checking them out.

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Emerald City Smoke Shop Hours

  • Monday 10 AM to 7 PM
  • Tuesday 10 AM to 7 PM
  • Wednesday 10 AM to 7 PM
  • Thursday 10 AM to 9 PM
  • Friday 10 AM to 9 PM
  • Saturday 10 AM to 9 PM
  • Sunday 10 AM to 6 PM