Review of Cloudz Vape and Glass
Cloudz Vape and Glass: A One-Stop Shop for All Your Vaping Needs
Cloudz Vape and Glass is a popular vaporizer store located at 1819 Grand Ave, Billings, MT 59102. The store is open seven days a week from 8:00 am to 10:00 pm, making it convenient for customers to shop at any time of the day. The store offers a wide range of vaping products, including e-cigarettes, e-liquids, mods, tanks, and accessories.
Service Options
Cloudz Vape and Glass offers a variety of service options to its customers, including curbside pickup, in-store pickup, in-store shopping, and same-day delivery. Customers can choose the service option that best suits their needs and preferences.
Amenities and Accessibility
The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. It also has a gender-neutral restroom, making it an inclusive and welcoming space for all customers. The store is LGBTQ+ friendly, ensuring that everyone feels comfortable and respected when shopping.
Customer Reviews
Customers have praised Cloudz Vape and Glass for its knowledgeable and friendly staff. The staff is always ready to help customers find the right product and answer any questions they may have. Customers appreciate that the staff is not pushy and does not try to upsell them. The store also has a rewards program that allows customers to earn points and in-store credit, making it a great value for money.
However, some customers have had negative experiences at the store, with some reporting issues with the products they purchased. One customer reported that they bought a disposable vape that had multiple cracks, and the staff did not offer a satisfactory solution. Another customer reported that they bought a grinder that broke after the first use, and the staff did not offer a refund or exchange.
Conclusion
Overall, Cloudz Vape and Glass is a great place to shop for all your vaping needs. The store offers a wide range of products, convenient service options, and a welcoming and inclusive environment. While some customers have had negative experiences, the majority of customers have praised the store for its knowledgeable and friendly staff and great value for money. If you are a vaping enthusiast in Billings, MT, be sure to check out Cloudz Vape and Glass.
From the business
"We are Billings fastest growing Vape & Glass shop! Come check us out for the best products, most delicious vapes, and an awesome selection of custom Glass!!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
- Same-day delivery
Cloudz Vape and Glass Reviews - 95
Add Review
Sandra Star Wilson
These guys have always been the nicest and coolest people around...
Always laid back and easy going and so very helpful...
Always got a great experience from them....
Jeri Pollock
Very friendly and extremely knowledgeable staff. The owner was very helpful with all choices that are available! I never knew there was so many choices until him and his staff informed me of everything. The disposable options are very well explained. The BOGO offer is also the best in town!! Very clean and up to date shop with all Covid- restrictions. Thank you!!
Matthew Marullo
Went in to get coils (which were priced decently). The kid behind the counter talked me into spending another $15 to get a $3 discount for spending $30 total. I asked him to help me pick out a juice and made sure to tell him I can’t stand menthol or “iced” ejuice. He picked out a juice and sold it to me of course it was a menthol juice. Went back an hour later tried to exchange, no exchanges and no refunds. He tried to get me to buy more juice with his discount. No thanks I won’t ever go back and I’ll make sure to tell everyone I know to avoid.
T.C. Brock
Great Vape shop. But the guy there didn't know which coils the Drag X comes with (comes with one that's 60-80 watts) and argued with me about it. No big deal, just wanted him to know that I'm right. 😁👍
jayla cotharn
Usually a great place, although I think there getting FAKE VAPES in lately. The past 3 I’ve bought, they will fire rapidly for over minutes…making the vape go completely out. The vape also gets super hot to the point you can’t even touch it, vape juice will explode out of the top like a volcano! It’s a rip off especially when I don’t get to to even smoke it and you guys continue to sell them even though I’ve warned Cloudz multiple times! Be careful!!
catherine gutierrez
This place is great. I am new to vaping, these guys are so helpful and were willing to take time to make sure I got the right product for me. Very friendly and clean store.
rheanna colburn
I’ve been coming here for a month now and I love it! There prices are amazing and I’ve always experienced great customer service!
Roland Strand
Staff is friendly and very knowledgeable, this place rocks!! It's also cool for them to carry products other shops don't have, for me thats a win win right there.
Steven Montgomery
Always friendly and very knowledgeable staff. I haven't shopped any where else since the Heights location opened.
Mad_Like_A_ Hatter
Best vape store in town I will always go here, if they don’t have what I need they will get it! Healthcare friendly staff and insanely knowledgeable on anything they carry!