Hideaway - Dinkytown

They're straight-up with everything they're selling, and knowledgeable on what's on display there. They have a better selection than most of the other stores around the Metro and their prices are generally cheaper. I generally always go here, and I usually regret my purchases from anywhere else. People that give this place 1 star are just crabby.

I've been going here on and off for years, and lately I find that everything I buy from here is overly priced and/or it's not up to par. I bought a grinder for $11 to replace one that I bought months ago from another place for $5, and the $11 one is TRASH. It's still a cool place to go to do some window shopping, and the customer service is on point.

Great glass shop, a bit on the expensive side. They sell more unique novelty pieces rather than offering an assortment of functional inexpensive pieces. Good if you are looking for an impressive house piece.

Great customer service when shopping but you better hope nothing goes wrong with what you purchase! "Knowledgable" staff told me only about 20% of the cleaning process and not much else because he was far to eager to make the sale on something I wasn't interested in but kept pitching until I bought it. Now I have a piece of worthless garbage that they could not care any less about. Horrible customer service when I contacted them over the phone. Been going to this place since they opened and I'll never go back, although I'm tempted go steal my tip back from 'em. Very disappointed. Always go with your gut and if you know more about something than they do don't listen to a word they say. Buy what you came in for, not what they try to sell you insistently. Better yet, just go somewhere else and not here.

The photos shared on google need to be updated. The photos look much more exciting than the store actually is.
The basement clothing area is.....weird to say the least for a smoke shop. But you do you.
The upstairs was extremely disappointing. 90% of the glass for sale is not decently priced so instead you're purchasing a glass art piece and not a piece that youd want to use daily. The artistic pieces arent even pieces that people can usually afford and most people probably just say "thats cool" to. Apparently renovations changed them for the worst. I thought I was taking an hour long drive to the fun smoke shop it used to be and instead felt like I was in a doctors waiting room with 1 employee.
The water pipes they did have for sale were either teeny tiny or far too large to store once at home.
The gentleman who finally noticed my fiance and I staring at the wall waiting for help, I'm pretty sure had just got in from a 420 smoke break because he looked out of it and his speech was a little off.
All in all, really disappointing for a smoke shop everyone gushes over.

They gave me the wrong coil for my tank. I came back in and they couldn't exchange or return it because it had been opened. It was a $6 purchase returning or exchanging shouldn't have been an issue especially since the mistake was on them. My experience was bad but it seems like a cool shop.

Huge thank you to leo, I wasn't sure how to clean a piece of mine but he was very knowledgeable and it worked perfectly!! And the new piece I got is BEAUTIFUL! Stop in if you're nearby, definitely worth the visit.

Every time I come to this monster of a smoke shop I am quickly greeted and asked if I’m looking for anything specific , staff is always knowledgeable in their products and very friendly. Also love their loyalty program ! My number one place for glass always.

Since they expanded, it seems like they have a higher quantity of products, but a lower quality. The selection of high quality hand blown glass has deteriorated. Still, they're a one stop shop and probably have what you're looking for.

I love the selection that it has,and the fact that they also support local artists. The rewards program is great as well. I would highly recommend people stop in for a look.