Hideaway - Dinkytown

I come here often enough to say that I've had the same experience every time. The people who work there are often really great at answering questions and helping you pick out stuff, especially for beginners. They usually have some really great deals on certain days, as well as having big events in the parking lot with live bands, food, and art.

Wide selection and knowledgeable staff. I don't use their products but I am familiar with the merchandise and they have one of the wider arrays of product in the metro for this type of establishment. Their staff also is very knowledgeable and they are able to answer questions and offer feedback about the various offerings.

Bought a roll your own cigarette tool, but they only had 1 of 3 items I needed. Came back to return it less than fifteen minutes after purchase, because I was going to have to go to another tobacco store anyways.

The shift lead or manager claimed my reason for return and request for refund "was not valid." I would not recommend patronizing this place.

(Additionally, two of the employees I interacted with were nice, but completely unknowledgeable. Clearly, the business has not even minimal training for new employees.)

Always great customer service and they have everything I need.

Had a wide selection of glass options for all of your smoking needs along with helpful information in case you were unfamiliar with certain items in store. They also have many other items for your convenience such as grinders and storage of your smoking herbs.
All around quality store, good prices, and friendly people. Worth the trip.

This place was cool and the clothing was neat, but the staff were super watchful, to the point where I felt like I was being followed around the store. The clerk who rang me up was rude and had an attitude. Prices were a bit high, too. Won’t be coming back; go to Gina + Will around the corner for a friendlier experience.

Favorite tobacco shop.. Lots of different options, and also stock local glass which is nice. Good pricing, good deals, quality glass. Employees are always super helpful and really friendly. They have awesome deals on holidays (420, black Friday). Located conveniently by the U of M with all of the college kids

Haven't been there in about 4 years, I decided to go because I had a broken part I needed to replace; and discovered their store is now huge. The staff were very nice and extremely helpful. The selection, which was always good mind you, has improved. This place has transformed, for the better.

Legendary place. Good selection. Was better before the remodel—the store was more focused and better curated. (It was also better aesthetically, but that’s a much more personal opinion)

Service is very hit-or-miss depending on who you get; employees can either be very helpful and friendly or entirely unhelpful, unknowledgeable, and terse.

i don't smoke, so i can't speak on that portion of the store (though it looked popular, based on the number of people looking at stuff), but i absolutely loved the basement and all the cute clothing pieces they had! lots of vintage stuff in the room off to the right.

they also had some really cute and fair priced accessories in the left side. ended up with a cool keychain and some holographic scrunchies! would def recommend if you're into funky and fun fashion.