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Review of VIP Smoke Shop & Gifts

VIP Smoke Shop & Gifts is a tobacco shop located in the heart of Louisville, Kentucky. The shop offers a variety of products including cigars, hookahs, vaporizers, and other smoking accessories. The store is open seven days a week, with extended hours on weekdays and weekends.

The staff at VIP Smoke Shop & Gifts is known for being friendly and knowledgeable. Customers have praised the staff for their willingness to answer questions and provide recommendations. However, some customers have reported negative experiences with the staff, citing rudeness and unprofessional behavior.

The store is wheelchair accessible, making it a convenient option for customers with disabilities. The shop also offers in-store shopping, but does not currently offer delivery services.

Customers have reported mixed experiences with pricing at VIP Smoke Shop & Gifts. Some have found the prices to be reasonable, while others have felt ripped off. The store does not always display prices on its products, which has led to confusion and frustration for some customers.

Overall, VIP Smoke Shop & Gifts offers a wide selection of smoking products and accessories. While some customers have reported negative experiences with the staff and pricing, others have praised the store for its friendly and knowledgeable staff. If you're in the Louisville area and looking for a smoke shop, VIP Smoke Shop & Gifts is worth checking out.

From the business

"Locally owned Tobacco shop we sell cigarettes and cigars Vape juice and tobacco accessories"

Amenities

  • Wheelchair accessible entrance
  • In-store shopping

VIP Smoke Shop & Gifts Reviews - 90

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
SullenVex

SullenVex

👍 👎 😐
Friendly Staff Knowledgeable Great Selection

One of the best smoke shops we've had the pleasure to visit. The woman working the store when I arrived Ms. B. was super friendly and seemed to enjoy her job. And the younger gentleman who took her place Nate. Was especially helpful when I had a hundred questions about devices and accessories. Thanks for your hospitality and for sharing a wealth of knowledge, it was a learning experience. I will be coming back anytime I'm needing one of your many products.

semra ermurat

semra ermurat

👍 👎 😐
Expensive Deceptive Pricing

For 2 hookah Tabasco and 2 chocolate I paid 70$ and I feel like ripped after seeing how much in other places and I was thinking he was nice. I wouldn’t recommend anywhere where they don’t put price on the products…

shaine wilson

Tired to charge me 47.99 for a vape that was 21.99 at Valero. Do not get ripped off. Go somewhere else!

Max N

Best smoke shop in the area, Nate is your man. Ask him for cigar advise, he won’t let you down.

Karine Vaness

Too expensive there is no price tag. Don’t buy anything for hookah…

William Bezoenik

William Bezoenik

👍 👎 😐
Friendly Owner Good Customer Service Safe Location Good Cigar Knowledge Re-imagined Shopping Experience Late Night Hours

I frequent this business. The owner cares about his customers. He is kind and takes care of his friends and neighbors. Safe for foot traffic. Good cigar knowledge. I enjoy being able to visit and feel part of the re envisioned shopping experience downtown. Foot traffic is part of the experience. It's nice to share greetings and smiles. Open late night 2am nightly.

Ted G

Product was defective out of box and they wouldn’t do an exchange.

Jonathan Bass

Jonathan Bass

👍 👎 😐
Great store Nice selection Friendly owner Convenient location

Great store, nice selection of cigars. Owner very nice even though I was an idiot asking if THC products were legal in Kentucky. Would definitely go back if ever in town again. Easy walk from 4th St Live / Hyatt Regency!

Bobby Greene

Asked about a product over the phone and was hung up on. I'd never shop there.

Shawn Coffey

Awesome place lovely staff very kind and friendly :)

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