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Review of Savannah Smoke & Vape

Savannah Smoke & Vape: A Tobacco Shop with Mixed Reviews

Savannah Smoke & Vape is a tobacco shop located at 11511 Abercorn St, Savannah, GA 31419. The store offers a variety of products, including tobacco, vape, and glass accessories. The store is open seven days a week, from 9:00 AM to midnight.

The store offers in-store shopping and is wheelchair accessible, making it convenient for all customers. The store also accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

While the store has a wide variety of products, the reviews are mixed. Some customers have had great experiences with the store, praising the staff for their knowledge and helpfulness. One customer even called it "one of the best vape shops" they have ever been to.

However, other customers have had negative experiences. Some have complained about the prices, calling them "a little pricey." Others have had issues with the products they purchased, with one customer saying they were sold a broken product and were refused a refund or exchange.

One customer complained about the lack of information on the store's website, saying that there were no pictures to give potential customers a better idea of what the store offers. They also questioned whether the store offers high-quality glass or just inexpensive imports.

Despite the mixed reviews, Savannah Smoke & Vape is worth a visit if you're in the area and looking for tobacco or vape products. The store has a wide variety of products and is open late, making it convenient for customers with busy schedules. However, it's important to keep in mind that the reviews are mixed, and some customers have had negative experiences with the store.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Savannah Smoke & Vape Reviews - 78

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sadjada Garraway

Sadjada Garraway

πŸ‘ πŸ‘Ž 😐
knowledgeable staff great customer service

Walked in curious, walked out educated ! Isis was really knowledgeable and I wasn’t headstand to purchase based off of her recommendations!

Sam Elliott

Sam Elliott

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff

This and the downtown store is the only place I go ! The manager Celia is the best ! She always helps me and is so friendly and just a sweet person :)

Katie Kocan

Katie Kocan

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unreliable Staff

DO NOT WASTE YOUR MONEY HERE!!! Employees will sell you whatever, regardless of what you say you want. They don't answer the phone when you call.

Evan McManus

Sold a faulty device….. refused to offer an exchange and to β€œhelp” they offered 10% off to buy another one.

Jessica Morris

LOVE LOVE LOVE this store. So much to choose from and the staff is so knowledgeable about all the products they sale.

Tiffany Rodriguez

Tiffany Rodriguez

πŸ‘ πŸ‘Ž 😐
Inconsistent Pricing Poor Customer Service

Nothing has the price on it. Every employee seems to be making their own price for items. Its very discouraging to have the same item sold at 3 different prices. Consistency between employees and CLEAR pricing is needed!

john coreil

john coreil

πŸ‘ πŸ‘Ž 😐
Great Customer Service Product Knowledge

Ashley is a ROCKSTAR. She is always there and her customer service cannot be beat. She is friendly and her product knowledge is stellar.

Geri Young

Geri Young

πŸ‘ πŸ‘Ž 😐
No Returns Policy

I’m new to vaping and tried this as an option to mitigate cigarette cravings. Unfortunately it’s not for me. I understand not honoring returns on open merchandise, but I wasn’t allowed to return unopened items purchased only two days prior.

dasani carroll

dasani carroll

πŸ‘ πŸ‘Ž 😐
Best Smoke Shop Amazing Employees

They are the best smoke shop in Savannah. And the employees are amazing. Ashley and Brett are the best 😊😊 sad to see Ashley go 😭😭

William Servin-Gomez (Will)

William Servin-Gomez (Will)

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service

Their products are the absolute worst. Do not waste your time or money here. Bought a lighter, used it 2 times, stopped working. Took it back immediately got a different one. Same issue.

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