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Review of Savannah Smoke & Vape

Savannah Smoke & Vape: A Tobacco Shop with Mixed Reviews

Savannah Smoke & Vape is a tobacco shop located at 11511 Abercorn St, Savannah, GA 31419. The store offers a variety of products, including tobacco, vape, and glass accessories. The store is open seven days a week, from 9:00 AM to midnight.

The store offers in-store shopping and is wheelchair accessible, making it convenient for all customers. The store also accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

While the store has a wide variety of products, the reviews are mixed. Some customers have had great experiences with the store, praising the staff for their knowledge and helpfulness. One customer even called it "one of the best vape shops" they have ever been to.

However, other customers have had negative experiences. Some have complained about the prices, calling them "a little pricey." Others have had issues with the products they purchased, with one customer saying they were sold a broken product and were refused a refund or exchange.

One customer complained about the lack of information on the store's website, saying that there were no pictures to give potential customers a better idea of what the store offers. They also questioned whether the store offers high-quality glass or just inexpensive imports.

Despite the mixed reviews, Savannah Smoke & Vape is worth a visit if you're in the area and looking for tobacco or vape products. The store has a wide variety of products and is open late, making it convenient for customers with busy schedules. However, it's important to keep in mind that the reviews are mixed, and some customers have had negative experiences with the store.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Savannah Smoke & Vape Reviews - 78

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lisa Kesten

Lisa Kesten

πŸ‘ πŸ‘Ž 😐
Great Prices Huge Variety Friendly Staff

Huge variety at great prices, being open late is also a plus. If you need something, they probably have it. There's a few adult novelties and touristy 420 novelties as well as unique water pipes and other pieces. The guys in there are really friendly and polite. They also let you walk around and look without trying to hurriedly sell you something. And not once did either one of them try to 'mansplain' anything to me! 😁
Unfortunately, the air conditioning was out when we stopped in, so we didn't stay as long as we would have liked. (Those poor guys! They were waiting on a repairman.)

Elizabeth Miley

Elizabeth Miley

πŸ‘ πŸ‘Ž 😐
helpful staff great product recommendation

Went for my first time a few weeks ago and was very satisfied overall. The gentleman working wasn’t pushy, talked about different bowls and taught me more than I already knew without being a smart tail. I ended up buying the triple blown that he recommended and I am so glad I did. Super happy with my bowl! Definitely will be going back.

K e n r ic k e a Pollock

K e n r ic k e a Pollock

πŸ‘ πŸ‘Ž 😐
knowledgeable staff excellent customer service

One of the best vape shops that I have ever been to. The associates are very professional and have a lot of knowledge on the products they are selling. Ashley was very helpful and took her time with me to explain everything I was shown. She had every answer to any question that I asked her and was very patient with me as well. I will definitely be coming back to the store for sure.

L Baumgartner

My friend and I came in this shop today and the man helping us was very sweet and helpful. Had great service!

Lulu C

Lulu C

πŸ‘ πŸ‘Ž 😐
excellent customer service wide product selection

We LOVE this place!!! They have THE BEST employees hands down. Every single one of them are so helpful, knowledgeable and friendly. Big variety on all their products.

Ashley Smith

Ashley Smith

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Overpriced

I only give it a 5 because my first experience was awesome the guy was super super friendly. I unfortunately don't remember his name. The guy in the store tonight which definitely wasn't the same guy wasn't very friendly with a upbeat personality like the first guy. It was super hot in there due to Air being broken according to him. I'm not gonna knock his bland personality tonight everybody is entitled to bad days and being tired and I did go in pretty late. I went in to specifically look for a lighter I had previously purchased that I accidentally dropped inside of a toilet at the convenience store that also had the automatic flush and when I say that was the strongest toilet I've ever seen because this was a heavy lighter and it sucked so easily down I wanted to cry not only was it my favorite lighter I paid a pretty penny for it thing's are a little overpriced I'm there but that was the only lighter out of the 4 I bought that actually worked. But I'm off subject. I searched for the lighter he did ask me could you help me with anything he didn't get up whenever I walked in and i told him that I was like I'm just looking but then I finally told him what I was looking for he didn't bother to help me look he acted like he didn't know what I was talking about but they only have a small selection of lighters in one area on both sides of the counter so and I know I got the lighter from them but he wasn't very helpful he suggested another lighter which was actually more than the one that I paid for and I didn't want to pay that kind of money for a lighter then I told him I was going to wait and he said that they did have another store downtown and actually looking back thinking about it this could be the owner because he says I have another store but then again I've caught myself saying the same thing at my job but everybody has bad nights everybody gets tired everybody's ready to go so I'm not going to condemn him or the place yet but I do agree they are a little overpriced

Kaylynn Hall

Kaylynn Hall

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Defective Product No Refund or Exchange Overpriced

Sold us a broke product went back the next day asked for help and refused to touch the vape and said it’s not their fault and no refund or exchange, all we wanted was help fixing it or something worth the same price . Asked for the manager and apparently I was talking to him. I wouldn’t recommend this place to anyone. They sell knock of brands. Should have read the reviews before we bought from them. Spent over 200$ and didn’t even get to use the vape.

raerae wolf commander (wolf)

I was only there for a short time but the staff there was very nice and sweet. I loved the vibe

Sam P

Sam P

πŸ‘ πŸ‘Ž 😐
Great Experience Respectful Staff Knowledgeable Staff Cool Store

Every time I visit Savannah Smoke & Vape I have a great experience. I've been helped by different staff members each time who are respectful and knowledgeable. It's just a cool store. Go there if you need something or not.

Nijee Jayskii

Nijee Jayskii

πŸ‘ πŸ‘Ž 😐
Pushy Sales Tactics

I wish I could give it zero stars lol. They want yu to buy all these fancy products when yu just want to buy what you want. I like what I like and buy what I want. I hate when people try to persuade to suit there interests.

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