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Review of Xhale City - Sandy Springs | CBD • Smoke • Vape |

Xhale City - Sandy Springs | CBD • Smoke • Vape | is a local business that offers a wide range of smoking products and accessories. The store is located at 6427 Roswell Rd ste a, Sandy Springs, GA 30328, and is open seven days a week. The store offers a variety of products, including tobacco, cannabis, vaporizers, and more.

The store has a large selection of products, and the staff is knowledgeable and helpful. They are always willing to answer questions and provide recommendations based on individual needs. The store is well-lit and maintained, and the products are well-organized, making it easy to find what you're looking for.

The store offers a variety of service options, including in-store shopping and quick visits. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store accepts debit cards, credit cards, and NFC mobile payments.

The store has received mixed reviews from customers. Some customers have reported rude staff and poor customer service, while others have praised the staff for being friendly and helpful. The store has also been criticized for not having certain products in stock, while others have praised the store for its wide selection of products.

Overall, Xhale City - Sandy Springs | CBD • Smoke • Vape | is a local business that offers a wide range of smoking products and accessories. The store has a large selection of products, and the staff is knowledgeable and helpful. While the store has received mixed reviews from customers, it is worth checking out if you are in the area and looking for smoking products and accessories.

From the business

"Established in 2011, Xhale City is deep-seated in Atlanta, Georgia. Known as one of the largest Smoke and Vape supply outlets in the Southeast, Xhale City offers the newest, top-quality products at leading prices. Our employees set the bar in product knowledge and can assist in finding the ideal vape, CBD or smoking accessories for your needs. Our mission is to be number one in delivering the hottest, trending products at the best prices in the market."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Xhale City - Sandy Springs | CBD • Smoke • Vape | Reviews - 269

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ryan Jacobs

Ryan Jacobs

👍 👎 😐
Deceptive Sales Tactics Poor Customer Service Competition Nearby

They'll lie to you to make a sale.

Check what you get before you buy.

There 3 other smoke shops that take a little more pride in their customers less than a mile away.

VQ

VQ

👍 👎 😐
Out of Stock Poor Selection Expensive

Man, I wish this place didn't suck. The staff is great, but they never have what you need. That juice you like? They probably want have it in stock for another month. Bought a sub tank and need new coils? Don't even bother coming to see if they have them cuz they probably wont have it. Save your patience and money, shop online.

Vicky Padgett

Vicky Padgett

👍 👎 😐
Knowledgeable Staff Helpful Staff Positive Experience

The two young men working Sunday were fantastic. They're both very knowledgeable and helpful. They like their jobs. It's refreshing to have that experience.

Юлия Эльгорт

Юлия Эльгорт

👍 👎 😐
Defective product Unprofessional seller

I put one star,because the seller is not a professional does not check what he sells and is not sure what he recommends.two days ago were on vacation in Atlanta bought the goods and it turned out to be defective.We live in Savannah?!

Morgan Whiteman

Morgan Whiteman

👍 👎 😐
Rude Staff Unhelpful Poor Customer Service

Very rude staff who were reluctant to help me navigate the store and display cases for a replacement mod I was looking for, despite calling ahead. There were "after Christmas sale" signs posted everywhere, but again, no one was very forth coming or willing to explain what exactly that included. The girl who initially "helped" me acted put off by my asking and disappeared into the back after waving me off on my own.

Leah Garrett

Leah Garrett

👍 👎 😐
Knowledgeable staff Great selection Convenient location

My boyfriend and I stopped here recently on a whim, because we didn't have time to travel on a Saturday down to Little 5. There was one guy working in there, we both weren't sure what to expect as he didn't seem like the typical sales person you would expect. Having been to only head shops ran in Little 5, I was expecting the same experience but worse; but came out with an amazing experience that was better than Little 5.

The guy who sold us the piece was obviously knowledgeable and blunt in letting me know that if I upped my price range, I would have a better starter piece, and he wasn't kidding. He didn't rush us, let us ask questions when needed, and most amazingly wasn't stoned to a point I could smell it off of him. Instead I could tell I met probably one of the best and serious employees I've ever met in a head shop in Atlanta.

The selection was on par, if not better, than what you can find at other places. I already have a ton of other pieces there I want to add to my collection. I'm surprised no one at my university ever talked about this place, since it's so close to our campus, but if you live in the surrounding area and find it a pain to go to Little 5, just go here.

It's a one stop shop that has everything, and you can tell it has better items, at a wider selection too, that aren't going to break on you immediately. It's been an amazing start to my week using the piece I was sold, and I'm happy I took the chance to go here this past weekend.

Scott Head

Scott Head

👍 👎 😐
Helpful Service Great Experience CBD Products Kratom Extracts Fetish Pee

Always a great experience and helpful service. I mentioned Tim B. On a Yelp review a few weeks back for going above and beyond. Today, Kendall helped me select some great CBD products to go along with my kratom extracts. Also, HUGE fan of the fetish pee you guys carry. Thanks for always taking care roswell rd staff!

Nicole Draper

Nicole Draper

👍 👎 😐
Poor Customer Service Outdated Products

This was a horrible experience.. PLEASE MAKE SURE YOU CHECK THE DATES OF ALL PRODUCT YOU PURCHASE FROM THIS FACILITY. On August 15 I went to buy CBD oil for my vape and opened it up did not check the date and low and behold it was out of date almost 5 months.. No exchange no refunds.. But you can sell customers 90 dollar products that are outdated.. I just wanted to leave a review I will be calling the corporate office..

Dana Holbrook

Dana Holbrook

👍 👎 😐
Excellent Service Patient Helpful

Dakota is the best! I had no idea what I was talking about in buying a gift and she was very patient and answered all my questions. She even offered to demo what I bought. It was extremely busy and she kept coming back to check on me. Excellent service!!!

Nick Hayes

Nick Hayes

👍 👎 😐
Poor Customer Service Sub-par Product Knowledge Frustrating Experience Out of Stock Items

Representative provided lackluster customer service with a spaced out nonchalant interaction. He had sub-par product knowledge and didn't know his inventory. He was not paying attention to what I was requesting and told me items that I was staring at were out of stock. It was frustrating to the point of that I decided not to purchase ANYTHING from him.
The Little 5 points location is much better. I just moved to Sandy Springs and was in search of a new store to be a loyal customer to.
I guess I'll go down the street to Big Bang where they actually care about what they're doing and care about providing good customer experiences.

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Xhale City - Sandy Springs | CBD • Smoke • Vape | Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 11 AM to 11 PM