Smoke Life Smoke & Vape

I had to get my hookah looked at because the tubes didn't work. Got it replaced at no cost

I love this place! Brandon and Corin are awesome employees and are super knowledgeable. Despite how much I love them, it doesn’t compete with the owners inability to properly stock the store. I’ve experienced this personally and this limits their customer service, but I understand this isn’t the fault of those employees but Polani’s fault since he “orders” for and neglects the store. However this is still my go-to vape shop and love my experience here!

This is the main place we go to for disposal vapes mainly because its one of the only ones with synthetic nicotine vapes. However, the cashier at night charges us more for the same we get cheaper during the day and even we we tried to tell her the correct price she refused to listen despite the fact there is a manager text stating the price we were trying to tell her she should be charging us. Instead of her checking, she just tried to be a know it all and charge is the wrong price anyway. The rest of the staff here is knowledgeable and friendly. She even told us she didn't know those particular vapes were synthetic

Great service, each of the employees are very helpful and friendly. The owner almost never seems to be there, though. There have been times where I've overheard the owner, Polani, SCREAMING at his employees either in the back of the shop or over the phone, it just seems wrong so -1 star for that. As for the employees, keep it up! Y'all are doing great and this place would be nothing without y'all. Can't say that for the owner, though.

The inventory is good - selection and quality. But the staff is lacking at best. The owner seems knowledgeable enough (and should be) but the rest of the guys know nothing but how to work the register (and possibly a few key points about CBD).
A training course at the least would help these guys greatly.

Store is very clean, nice, and organized. Prices aren't bad at all. Customer service is excellent and workers there know the products they are selling. Customer Satisfaction Guaranteed! Thank you for making my first experience GREAT!

Being a big fan of Smoke Life Myrtle Beach I decided to give this shop a try while I was visiting Augusta. I WAS NOT DISAPPOINTED! The selection was unbelievable and the staff working there really do know their stuff. Try the new chocolate bar, hands down the best CBD candy I have ever eaten! Keep up the good work and great vibes!

I went to Smoke Life today to get a new mod, tank, and coil. The initial employee was very helpful and I purchased my items and left. I can back thirty minutes later to have the coil changed because it was leaking. The initial employee had left so the available one, Riley was there. I tried to tell her that I needed to change the coil and she was very dismissive with me. She refused to help me at all and told me verbatim, “I don’t want to mess with it because I don’t want to make it my responsibility”. When I asked her what her name was, she just responded with “R”. I was at a loss for words because it didn’t make sense how dismissive she was. She didn’t attempt to show any sort of empathy or assistance. When I told her I’ll just try to find somewhere else to fix it, she nonchalantly said okay.

Long story short, I won’t be coming back if Smoke Life tolerates that type of behavior from their employees.

Good selection and fair prices. Staff was friendly and helpful, although I did feel a bit rushed. Could've just been my perception though. Overall I would most definitely shop here again.

Came in there, the dude's name was TJ, REALLY REALLY friendly, not sure who exactly is the person being rude and creating problems for y'all, but every time I've come in I've had nothing but positive experiences. Younger white dude another time I came in, again, really nice and friendly, helpful, explained things very well. Hope this place figures out its problem people because I've had a really good time here every time I've come in!