The Empire Smoke & Vape Shop
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Review of The Empire Smoke & Vape Shop
The Empire Smoke & Vape Shop: Your One-Stop Shop for All Your Smoking Needs
If you're looking for a smoke shop that has everything you need, then The Empire Smoke & Vape Shop is the place to be. Located in Petaluma, California, this shop has a wide range of smoking products and accessories that cater to all your smoking needs.
Product Selection
From vape pens and e-cigarettes to hookahs and glass pipes, The Empire Smoke & Vape Shop has it all. They have a vast selection of smoking products and accessories that cater to all types of smokers, whether you're a beginner or an experienced smoker.
The shop is well-organized, and the products are displayed neatly, making it easy for you to find what you're looking for. They have a wide range of e-liquids, including premium and house blends, with varying nicotine levels and flavors.
Customer Service
The staff at The Empire Smoke & Vape Shop is friendly, knowledgeable, and always ready to help. They greet you with a smile and are happy to answer any questions you may have about their products. They take the time to understand your needs and recommend products that suit your preferences.
Accessibility and Payment Options
The Empire Smoke & Vape Shop is wheelchair-accessible, with a wheelchair-accessible entrance and parking lot. They accept debit cards, credit cards, and NFC mobile payments, making it easy for you to pay for your purchases.
Service Options
The Empire Smoke & Vape Shop offers in-store shopping, and you can also plan a quick visit if you're in a hurry. However, they don't offer delivery services at the moment.
Hours of Operation
The shop is open seven days a week, from 10:00 am to 10:00 pm from Monday to Sunday, except on Fridays and Saturdays when they close at 11:00 pm.
Customer Reviews
The Empire Smoke & Vape Shop has received positive reviews from its customers. Customers appreciate the vast selection of products, the knowledgeable staff, and the excellent customer service. Some customers have mentioned that the prices are a bit high, but they are willing to pay for the convenience of walking out with their purchases the same day.
If you're looking for a smoke shop that has everything you need, then The Empire Smoke & Vape Shop is the place to be. With its vast selection of products, knowledgeable staff, and excellent customer service, you're sure to find what you're looking for.
From the business
"Retail Store"
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible parking lot
- In-store shopping
P Hewitt
From the moment I walked through the front door I was dazzled. Never have I seen so much selection from any smoke shop - I just stood there for a moment to take it all in.
Almost immediately we were greeted by a very pleasant gentleman from behind the counter. As it happened, my daughter directed me to this store and we both our own shopping lists. But my list continued to get bigger as I took in all the selections. "The glass on my tank broke - do you have a bubble glass replacement? My vape has stopped working and I need a new one - do you have one; dual battery compartment - no tank?" Other questions as well, but every question was answered with a Yes.
Cameron was possibly the best person we could've run into there - knowledgeable about EVERYTHING. I feel almost a little bad; between my daughter and myself we were rapid-firing all kinds of questions at him, and he had answers.
Being local and basically finding the Big Box Store of all Vape Stores, this will be my first stop when I'm in need of something.
Definitely recommend!
Saulo Bautista
This place was really clean. It was a really great environment. The staff was nice and friendly, and the security guard was a force to be reckon with. Top notch service, and very down to earth people. Would definitely recommend this place!!!!
-Baquiovah Tattoos
michael b.
Charlie is the man. They have the BEST service and the customer always comes first here. I had a small issue with a product and it was resolved and then some. CLASS ACT. - Michael B.
Leonard Wells
The best smoke shop in sonoma county. The manager is proffesional and knowledgable and will make sure all of your concerns are satified. I love it that they greet you by your name when you walk in the door. It makes me feel respected and conected. I recomend this spot to my friends and family. Thank you!
No Name
This shop is amazing; they will most likely have what you need. If they don't, they will try and find something to suit your needs. They have an over abundance of variety, and their customer service is absolutely amazing! I am highly satisfied with my product, although the mark-up was really high. I bought a Mod that ranges from 40-45$ after shipping/taxes online for about 75+$ in shop. So they are on the more pricy side when it comes to smoke shops. With all things considered, you are paying for the convince to walk out with it same day and the knowledge provided by the people in shop. In conclusion, I am highly satisfied with my product and the amazing customer service I received! 🙏 Thank you for the experience.
Fernando Perez
Charlie was great! He knew his stuff. Highly recommend shop!
whelkpeopleofdoom
Great prices and the guy behind the counter is always very helpful and nice. There's a huge variety of stuff and the shop is really clean too.
Gina Lipori
Totally awesome shop! Kamel and Chuck are the best! Very helpful and informative, If they don't have what your looking for they will try and find it for you. Welcome to the neighborhood. Five Stars!!!
Laura Caristi
Customer service was great as always and u can’t beat selection. Coils for every tank old and new. And many many many flavors of juice. And they it organize juices by Mgs so makes it super easy to see all juices
Thx for being a great store
😄
Van Hansen
Love this shop, especially their cashier, Camel! the shop wouldn’t be the same without him! My sister and I come from all the way across the bay just to see him. Always excellent products, expert level of knowledge, and a friendly face to keep us informed and supplied with anything we need. The owners need to know how much this guy really does make their store something special! Thanks Camel!