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Review of Living Room Vape & Smoke Shop, Hookah & Cigar Lounge

Living Room Vape & Smoke Shop, Hookah & Cigar Lounge is a tobacco shop, cigar shop, convenience store, and soft drinks shop located in the heart of Los Angeles, California. The shop offers a variety of services, including curbside pickup, in-store pickup, and in-store shopping. The store is open from 6:00 AM to 2:00 AM every day of the week, making it a convenient option for those who need to make a quick purchase or want to hang out with friends.

The shop offers a range of amenities, including free Wi-Fi, making it a great place to relax and unwind. The store is wheelchair-accessible, making it easy for everyone to enjoy the products and services on offer. The store accepts debit cards, credit cards, and NFC mobile payments, making it easy to pay for purchases. However, the store does not offer delivery services.

Living Room Vape & Smoke Shop, Hookah & Cigar Lounge is primarily a tobacco shop, offering a wide range of smoking paraphernalia. The store has an enormous inventory and not just of smoking paraphernalia. They have food, clothes, and pretty much everything else you need. However, the store has received mixed reviews from customers.

Some customers have complained about the high prices, with one customer stating that they were charged $115 for a vaporizer that did not work. Another customer complained that they were overcharged for a bottle of e-liquid, which tasted horrible. Some customers have also complained about the customer service, with one customer stating that the staff was rude and unhelpful.

Despite the negative reviews, some customers have had positive experiences at the store. One customer praised the store's hours, which are open almost later than the other smoke shops downtown. Another customer appreciated how kind the staff was to their dog.

If you are looking for a tobacco shop, cigar shop, convenience store, or soft drinks shop in Los Angeles, Living Room Vape & Smoke Shop, Hookah & Cigar Lounge is worth checking out. However, be aware of the mixed reviews and high prices.

From the business

"We are back and OPEN! Providing door-side pickup and service, 7 days a week. Stay safe and wear a mask! Stop in today for all of of our great deals!"

Amenities

  • Wheelchair-accessible entrance
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Living Room Vape & Smoke Shop, Hookah & Cigar Lounge Reviews - 103

3.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Janae Hill

Janae Hill

👍 👎 😐
Friendly Staff Great Selection Reasonable Prices

Love this place! So quick and friendly. Awesome vibes and great selection at awesome prices!!! Everyone is so helpful in helping you decide what to choose! Will definitely be back!

Mario c

Mario c

👍 👎 😐
Poor Customer Service False Advertising

Bought a newport torch here and it came unfilled when the guy told me it came filled. Went back to BUY butane and I told the guy if hed give me a discount because the torch was empty. He immediately said "i can't give any discounts" like come on dude. I was guna guy the butane anyway but i decided not to. The young african American guy was cool however shoutout to you man. The white bald guy was the one who wouldn't give me a discount, forget u man this is how u treat customers? Goodluck

Kaleem Daniels

Kaleem Daniels

👍 👎 😐
Poor Quality Products Bad Customer Service Overpriced Items

Wish I could put 0 stars. Everything is all good until they sell you some cheap bowl piece or some dry cigarillos. Ive spent easily over $500 in this smoke shop and a few months ago my ashcatcher i bought literally just fell off my bong and they wouldnt replace it. I took the loss and kept it pushing, but then they sell me some cigarillos for a dollar more than the price on the packaging and they are stale and cracked. Dont go here.

Michael Deeming

Michael Deeming

👍 👎 😐
Poor Customer Service No Refunds No Exchanges Aggressive Behavior Pepper Spray Assault Tax Evasion Money Laundering

I've been going into the store for about 2 years last week I went in there and bought a couple cigars and a bowl for a friend of mine that cost me $17 I took it to my friend five minutes later it was the wrong one so I went back to the store I asked for a refund and was rudely told no refunds I said oh okay well I was just in here 10 minutes ago you can see I didn't use it can't you make an exception absolutely not I said okay well then how about an exchange for some cigars since I buy them all the time here anyway once again I was told no exchanges either and I said you know this to be legal you need to post a sign that says this the fat girl behind the cash register points down the wall behind me to a sign that you cannot see because it's covered with buy bongs I told her that it should be behind the cash register or by the exit or the entrance and this point the skinny bald headed idiot overheard what I said and said get the f*** out of the store I said excuse me he said get the f*** out now so we exchanged a few words he then proceeds to shove me I I told him not to touch me and shoved him back and then through the little 2-inch little stem thing on the ground and turn my back and started walking out I have my right hand on the front door and a Powerade in my left hand I see this hand reaching over my shoulder with a with a can and it and now the skinny little geek is now spraying pepper spray in my face but not just a spray he uses the entire can I'm completely blinded by this but I see him rushing back to work the cash register and grabbing something I thought he was going for a gun he start trusting me again I threw my Powerade in his Direction course I can't see but I don't know what this guy was going to do I get the door half open and start going out the door and all the sudden I see his hand with a brass cylinder in it and he's punching me in the head the Palmer in his hand I was half in the door and half out now I was able to grab him by the shirt and thrown him back into the store you came rushing the door again and I slammed it right as he was getting to the door which pushed his punk ass back into the store and I was able to make my Escape only about Twenty Yards though I could not see anything I sat down on the curb and an elderly gentleman was helping me this other kid comes up with a pitbull and said why are you helping him the guy back there said I attacked the woman in the store and he was just defending her complete b******* the general and help me back to my apartment and that was the end of the evening this little mother f***** is a menace he has no control no conscience attack somebody twice his age that's been a customer for two years this boy needs to be fired I took pictures of their crappy little sign no return sign to show the DA's office that they're breaking the law not to mention when I bought the bowl the fat chicks at you put the receipt in my bag when I got home there was no receipt in there and I mention that to her also and got a s*** respond so if you need a receipt I can write one now I said well you told me you already wrote one it was in the bag now you're telling me that you know you never wrote One I'm a tax professional I can see tax evasion and money-laundering from a mile away that will be my recourse did not use these guys they're losers

Reuven Hayun

Reuven Hayun

👍 👎 😐
Good Hookah Cash Only Uncomfortable Furniture Poor AC Unfriendly Staff

Pros: excellent hookah tobacco quality and flavors, professional hookah equipment, well prepared.

Cons: cash only ($3 ATM fee), clunky furniture in lounge area, severely (close to nothing) underpowered AC, less than courteous staff.

Bottom line: DT LA isn't Istanbul, spend $25 (for 2), sit down and enjoy the view.

Conn 0010

Conn 0010

👍 👎 😐
Affordable Prices Friendly Staff

Very nice smoke shop/vape. Solid prices, $5.50 pack of cigarettes! Shut up! Employees are friendly and knowledgeable....and pretty. 5 stars just for that.

Raul Espinoza

Raul Espinoza

👍 👎 😐
Great Customer Service Long-Time Customer Unique Product/Service

Love this place and have been a customer for over 10 years. Staff is very professional and courteous. This is the only place to get your smoke on!!!

Nexusarius Fivero

Nexusarius Fivero

👍 👎 😐
Poor Customer Service Lack of Knowledge

The dude who works here hates to be bothered when he's on his cell phone. I couldn't get any knowledgeable advice on a glass piece I needed so I went to the downtown smoke shop located further south and had no problems at all.

US COSE

US COSE

👍 👎 😐
Great Selections Helpful Staff

My go-to smoke shop for all the greatest selections in town, plus really cool and helpful staff keeping it real all the time.

David Walz

David Walz

👍 👎 😐
Great Experience Personal Service Intimate Setting

I had a great experience here. GREAT personal service. Small patio to people watch. Very intimate setting. Made my LA trip a great experience.

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