Search

Review of Royal Tobacco & Vape Outlet

Royal Tobacco & Vape Outlet:

Located in Birmingham, Alabama, Royal Tobacco & Vape Outlet is a one-stop-shop for all your smoking needs. The store offers a wide range of products including tobacco, cigars, hookahs, vaporizers, and more. The store is open seven days a week and offers a variety of service options including in-store shopping and quick visits.

The store is wheelchair accessible with a wheelchair accessible entrance and parking lot. The staff is knowledgeable and always ready to assist customers in finding the right product for their needs. The store accepts various payment options including debit cards, credit cards, and NFC mobile payments.

Customers have praised the store for its friendly staff, reasonable prices, and wide selection of products. However, some customers have reported negative experiences with the staff, citing unprofessional behavior and poor customer service.

One customer reported being told to leave the store by an employee who seemed to be under the influence of something. Another customer reported a negative experience with a female employee who was snappy and emotional during their visit. However, other customers have praised the staff for their helpfulness and knowledge of products.

Overall, Royal Tobacco & Vape Outlet is a great option for anyone looking for a wide selection of smoking products. The store's knowledgeable staff and reasonable prices make it a popular choice among locals. However, customers should be aware of the potential for negative experiences with some staff members.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Royal Tobacco & Vape Outlet Reviews - 160

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gwendolyn Burns

Gwendolyn Burns

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Wide Selection of Products Returning Customer

Absolutely awesome shop. They have everything. The customer service is excellent and they have a returning customer in me and my husband. Thank you for all your help with my set up of my new vape.

erickson rahmeyer

erickson rahmeyer

πŸ‘ πŸ‘Ž 😐
Good Selection Convenient Great Prices

Good selection, convenient, front of building where Little Caesar's is located... Very nice and Great prices on tubes, etc. Will definitely return.

Joy

Joy

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff CBD Products Smoking Accessories

Nice variety. Staff is knowledgable on what they are selling. CBD products sold here, hookahs, vapes, tabacco, smoke pipes, bongs, bubblers, ash catchers, grinders, rolling paper, etc.

Christian McGuire

Christian McGuire

πŸ‘ πŸ‘Ž 😐
Awesome Shop Outstanding Environment Laid-back Staff

Yo! This shop is awesome and the environment/atmosphere is outstanding! The staff laid back and mean business! I love it!

Clifford Chesser

Clifford Chesser

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unreliable Hours Bad Experience

Went there on Sunday morning right at 10:00am. Sign said open but the door was locked. Waited around for a few minutes, still no one unlocked the door. I get back in my car, start to drive off, and as I am driving off, I see someone finally unlock the door. I just kept going.

Vasco Woods JR.

Vasco Woods JR.

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Expensive

Vape store have no respect for customers. Especially when I’m spend $50 plus. Just let non customers disrespect the true customers. I love vaping just not wasting my money! Without customers, it’s NO BUSINESS OR MONEY!!!!

Jason 4PhiT Calloway

Jason 4PhiT Calloway

πŸ‘ πŸ‘Ž 😐
Great Selection Knowledgeable Employees Free Refreshments

Great selection of tobacco, Vapes, and CBD oil. The hookah lounge offers free refreshments. The employees are very nice and knowledgeable about their job.

nashwan shaeri

nashwan shaeri

πŸ‘ πŸ‘Ž 😐
Beautiful Place Good Prices Friendly Staff

What a beautiful place, the stuff have good prices , also the people are friendly and polite..
I will go back there, when I get the chance..

Angie Sides

Angie Sides

πŸ‘ πŸ‘Ž 😐
Great Location Helpful Employees Satisfied Customer

Both the location on Lorna road and the location in Homewood are great employees at both are great and I'm very very satisfied with all their help!

Justin Lammers

Justin Lammers

πŸ‘ πŸ‘Ž 😐
Out of Stock Expensive

Nice shop, was out of Juul Pods so forced to pay nearly double for mango, but it is supply and demand. Should have brought more with me from home!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Royal Tobacco & Vape Outlet Hours

  • Monday 8 AM to 10 PM
  • Tuesday 8 AM to 10 PM
  • Wednesday 8 AM to 10 PM
  • Thursday 8 AM to 10 PM
  • Friday 8 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 10 PM