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Review of Gallery Smoke Roebuck- Birmingham East

Gallery Smoke Roebuck- Birmingham East: A One-Stop Shop for All Your Smoking and Vaping Needs

Gallery Smoke Roebuck- Birmingham East is a tobacco shop, cigar shop, convenience store, glass shop, and vaporizer store located at 9121 Parkway E, Birmingham, AL 35206. The store is open seven days a week, from 10:00 AM to 10:00 PM on weekdays and Saturdays, and from 10:00 AM to 9:00 PM on Sundays. The store offers a wide range of products and services, including in-store shopping, quick visits, and NFC mobile payments. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

The store has a knowledgeable and friendly staff that is always ready to help customers find the products they need. The staff is well-versed in all the products available in the store, from glass pipes and silicone pipes to filters and eliquid. They are always happy to answer any questions customers may have and offer advice on the best products for their needs.

The store offers a wide range of products, including tobacco, cigars, vaporizers, glass pipes, silicone pipes, hookahs, bongs, grinders, wraps, papers, rellos, eliquid, and more. The store also offers a membership program that allows customers to earn points on their purchases and redeem them for discounts on future purchases.

While the store has received some negative reviews from customers, it is important to note that these reviews are not representative of the overall quality of the store. Many customers have praised the store for its friendly and knowledgeable staff, reasonable prices, and wide selection of products. Some customers have even reported receiving discounts on their purchases.

If you are looking for a one-stop shop for all your smoking and vaping needs, Gallery Smoke Roebuck- Birmingham East is the place to go. With its wide range of products, knowledgeable staff, and reasonable prices, the store is sure to have everything you need to enjoy your smoking or vaping experience.

From the business

"Tobacco, Vape, CBD, Pipes, Glass, Hookah"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Gallery Smoke Roebuck- Birmingham East Reviews - 96

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
SMines623@gmail.com Mines

[email protected] Mines

πŸ‘ πŸ‘Ž 😐
poor customer service defective product

I bought 3 cartridges from here and I started smoking on one an I noticed every time I smoke my stomach started hurting then as I tried again it begins to give me a headache. I tried it several times and realized it was the cartridges. So I went to the store to let them know what I was feeling and I had a complaint. The guy there wants to tell me about they have not had any complaints, very rude. I had purchased 3 . One has been open the other 2 had never been open an he was rude.. I wasn't trying to get no refund but an exchange would have been ok 😞but to show no concern really bothered me when ppl have had all kinds of health issues because of vaping, cheap cartridges and all. I want bother shopping there anymore.. SO BUYER'S BEWARE POOR CUSTOMER SERVICE HERE LOST A GOOD CUSTOMER. SHERITA MINES, BIRMINGHAM, ALABAMA

jacqueline jackson

jacqueline jackson

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Wrong Strain No Exchanges

Went here tonight and had good convo with worker there. Already knew what I wanted and asked for such…well she gave me the wrong strain and I didn’t notice which is my fault also. Got home saw it was wrong went back and wanted to exchange and there are no exchanges after you’ve left the premises. We are both at fault but they get to keep the money and I’m left with a strain I don’t eve smoke. Who’s the real loser?????? Won’t be coming back because of it.

Andrew

Andrew

πŸ‘ πŸ‘Ž 😐
Quality Products Membership Benefits

Gallery Smoke has been my local go-to whenever I am in need of quality store brand/ generic delta 8 products. Join their membership and rack points!

Jacob Whitfield

Jacob Whitfield

πŸ‘ πŸ‘Ž 😐
Helpful Employee Great Store Good Manager

Never heard of the place. Brother and sister recommended. Came in unsure of what I was going to get. Matt was eager to help! Such a great employee! I was undecided about a bunch of things and really unsure of what I was looking for. With personal experience and a lending hand, Matt informed me, the pros and cons, of glass pipes and silicone pipes. He taught me about the filters and how they make ones experience a cleaner one. I really appreciate the insight that was given and the warmth that Matt Shaw offered. Give him a raise! Great store, great manager! Will definitely return!

Kenneth Lipp

Kenneth Lipp

πŸ‘ πŸ‘Ž 😐
Reasonable prices Friendly staff Discounts

This place is great and exactly what the northeast area of the city needed. Always friendly, reasonably knowledgeable staff and reasonable prices. Zero pressure to buy something expensive if you just want the cheapest bottle of liquid, and twice now I've elected to double my purchase because the cashier gave me a 50% discount. 10 stars if I could, and I really like doing just about everything you can use stuff in this store to do.

Kelvin Dancy

Kelvin Dancy

πŸ‘ πŸ‘Ž 😐
informative useful products pleasant experience

My experience was awesome! Austin was very informative on all the products. He not only taught me about my vape but also sold me other useful products and he even set it up for me. Thank you for such a pleasant experience!!

Julie Sanders

Julie Sanders

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Great Staff Outstanding Service Highly Recommended

I visit this store weekly. Great, polite..just outstanding staff! They know everything to help you get the best experience from their products. Ill never shop anywhere else!

Dennis Kimani

Dennis Kimani

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Highly Recommend

I had just woke up and went down there , the lady has perfect customer service skills ,will recommend it for anybody, best customer service in birmingham.

Zaid Saleh

The sign says 75% sale and you go in and they be trying to charge you twice the price of the product.

B3K _

B3K _

πŸ‘ πŸ‘Ž 😐
great service knowledgeable staff friendly atmosphere good prices great pieces

Always great and knowledgeable service! All the staff are super friendly with an amazing atmosphere, the prices are good and the pieces sold here are great!

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