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Review of Azara Smoke N Vape : Brookfield, WI

Azara Smoke N Vape: Brookfield, WI is a local business that specializes in tobacco, hookah, and vaporizer products. The store is located at 16960-17110, 17110 W Greenfield Ave #5, Brookfield, WI 53005, and is open seven days a week. The store offers in-store shopping and is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is known for its large selection of products, including blown glass art, and the staff's knowledge and customer service.

The store is open from 10:00 am to 9:00 pm from Monday to Saturday and from 11:00 am to 7:00 pm on Sundays. The store accepts debit cards, credit cards, and NFC mobile payments. The store also offers a quick visit option for customers who are in a hurry.

The store has received positive reviews from customers who appreciate the staff's knowledge and customer service. One customer said, "The associate, Seth, is remarkable. He has great knowledge of each product and was absolutely enjoyable to have a conversation with. He always had a smile. My overall experience was 110%." Another customer said, "The staff was very friendly and knowledgeable. It was probably the best customer service I've had at any vape shop."

However, some customers have had negative experiences with the store. One customer said, "Very unprofessional and accused me of stealing a $2 lighter, will not get my business." Another customer said, "Selling low-quality e-cigs. Bought a xxl bang vape, and I definitely didn't get 2500 puffs, and it died."

Overall, Azara Smoke N Vape: Brookfield, WI is a local business that offers a wide selection of tobacco, hookah, and vaporizer products. The store is known for its knowledgeable staff and customer service. While some customers have had negative experiences with the store, the majority of customers have had positive experiences and appreciate the store's selection and customer service.

From the business

"Originally founded in Eau Claire, WI, Azara Smoke N’ Vape has been serving since 2009. We’re excited to join the Brookfield community as we open in 2019."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Azara Smoke N Vape : Brookfield, WI Reviews - 36

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tony G

Tony G

👍 👎 😐
Large Assortment Quality Products Blown Glass Art Friendly Staff

This place has large assortment of products. I could spend the day just admiring the quality and detailing in their blown glass art, amongst many other things. Actually, I enjoyed my entire visit. The associate, Seth, is remarkable. He has great knowledge of each product and was absolutely enjoyable to have a conversation with. He always had a smile. My overall experience was 110%

jordan Eiff

jordan Eiff

👍 👎 😐
Great Customer Service Knowledgeable Staff Helpful Recommendations

The staff was very friendly and knowledgeable. It was probably the best customer service I've had at any vape shop. She gave me advice about a flavor for my wife and it's been her new favorite.

notTIMburr

notTIMburr

👍 👎 😐
Best customer service Knowledgeable staff Great experience

Absolutely hands down the best customer service, knowledge, and overall awesome humans here!!! You will NOT beat this place if looking for anything in comparison EVER!
(Go here stop thinking about it n gooo)

Shane Heaney

Always friendly and knowledgeable. I've been back many times!

Regan Andrus

Great experience! Seth was awesome and incredibly knowledgeable!

Emily Hattori

Awesome staff everytime, super helpful and great to talk to. Great sales and super reward program.

J.M. Unruh

J.M. Unruh

👍 👎 😐
Good Selection Knowledgeable Staff Friendly Service

Really good selection and process aren't bad either. I didn't expect much from the small outside of store but that most certainly changed when I walked in. Nice salespeople and very knowledgeable and informative and didn't rush me or give a cold shoulder like some do. I'm impressed

David Hi

David Hi

👍 👎 😐
Wrong Product Poor Customer Service

Went in and showed the worker the exact batteries I needed. Sold me two of them for about 30 bucks total. Got out to my car, opened them up, wrong ones. Went back wanted to exchange. Said her manager would have to do it who wasnt there. I purchased the correct batteries and was told I could leave the other 2 there and he would refund to my card when he came in later that day. Also left my phone number. Never received a voicemail regarding this and didnt ever receive a refund. Terrible customer service.

Jessica Lifeisgood

Jessica Lifeisgood

👍 👎 😐
Excellent Customer Service

Best place hands down! Staff is always nice, always has patience with me haha and goes WAY above and beyond to help me/you/the customer! They truly know what customer service is and you all are GGRREEAATT!!

Heather Mundt

Employees are super friendly and helpful

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