Supernova Tobacco & Vape
Review of Supernova Tobacco & Vape
Supernova Tobacco & Vape:
Supernova Tobacco & Vape is a tobacco shop located in Yorktown, Virginia. The shop offers a wide variety of tobacco products, including e-cigarettes, e-liquids, cigars, and hookahs. The shop is open seven days a week, with convenient hours that make it easy for customers to stop by and pick up their favorite products.
The shop is known for its excellent customer service. The staff is friendly, knowledgeable, and always willing to help customers find the products they need. Customers have praised the staff for their patience and willingness to answer questions. The shop is also known for its competitive prices, with many customers saying that they have found the best deals at Supernova Tobacco & Vape.
Supernova Tobacco & Vape is a wheelchair accessible establishment, with a wheelchair accessible entrance and parking lot. The shop also offers a quick visit option, which is perfect for customers who are in a hurry. Customers can choose to shop in-store or take advantage of the shop's delivery service.
The shop accepts a variety of payment options, including debit cards, credit cards, and NFC mobile payments. Military discounts are honored at this location, making it a great choice for service members and their families.
Customers have praised the shop's cleanliness and well-lit atmosphere. The shop is well-stocked and has a huge selection of products to choose from. Customers have also praised the shop's loyalty program, which rewards customers for their purchases.
Overall, Supernova Tobacco & Vape is a great choice for anyone looking for a tobacco shop in Yorktown, Virginia. With its excellent customer service, competitive prices, and wide selection of products, it's no wonder that customers keep coming back to this shop.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Laidy Legs
Fabulous service from Mo :D Safe, clean, well-lit, and VERY well-stocked. Clean matters to me :)
If you are of a nervous disposition, or have OCD/are nuerodivergent (like me) then Mo is the customer service human for you!!! He excels at creating a comforting atmosphere. He is very knowledgeable and extremely patient and kind.
I have genuinely called ahead to ask if he was there :)
I often take a long time to shop (bc it's fun!) and need a lot of attention as a customer. I often encourage other customers to go ahead of me when the shop is busy. Over a year of walking into this shop has impressed upon me how sweet the other customers are, and how outrageously thoughtful the customer service is.
Seriously: Mo has the BEST recommendations. I tell him how much money I have to spend at the beginning of my excursion, and what I need out of the products. He even remembers my favorite things!
Best prices I have found by far. Military discounts are honored at this location.
There are a LOT of shops between this shop and my home, and it is worth the drive EVERY TIME!
Thanks Mo! I always feel welcome, no-matter how strange I am! :D
Destiny Marquis
Best best best place ever! Outstanding prices and wonderful quality of products. Excellent customer service and knowledge of products. A+ period. Best experience I've had as a customer. Look no further. This is the place to be. It's 🔥
ashton flaherty
Great staff. Always love talking when i visit. Thanks guys!
Robin Valencia
The young man is always kind and patient. It's why I keep coming back. 😄
MAC Fishing
This place is awesome great customer service. Very friendly. Mo is the best he’s very helpful and treats the customers like a family.
Krystal Hurr
Not shopping here again. Went yesterday guy working there said they were having a special on disposable vape I was buying. He Said hey we are currently having a special on these they are 2 for 25 instead of being 18 each. I thanked him told him to grab me another then paid and walked out.. I then got home and see that I was charged on my card 55 dollars. This means he lied to me about a promotion to get me to buy more. I am so upset because I was lied to about price. They use to have a girl there that was very friendly and knowledgeable. And upfront about prices. I am upset that I was lied to about pricing. Before I had never had a problem and received pretty great service but to be charged double of what I was told is furiating.
Jami Z
Cool little shop. They have a HUGE selection of e-juice. Helpful and courteous employee behind the counter. I plan to return and try some of their other flavors.
Kelsey Carnell
Fantastic shop. Really friendly staff and a huge selection. Became our go to as soon as we entered in. Punch card loyalty system is also dope as well
Mr. Peanut (Peanut)
Mathew is extremely knowledgeable and really helps his customers. This has quickly become my favorite headshop in the state of Va. go check them out you won’t regret it!!!
Kyle Russell
Good shop. Alot of options on everything.