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Review of Kulture Smoke & Vape

Kulture Smoke & Vape:

Kulture Smoke & Vape is a tobacco shop and vaporizer store located in Midlothian, Virginia. The shop offers a wide range of products, including tobacco, cigars, e-cigarettes, vaporizers, and CBD products. The store is open from Monday to Saturday from 10:00 am to 8:00 pm and closed on Sundays.

The store is well-organized and clean, with a cabinet of curiosities that adds to the unique shopping experience. The staff is knowledgeable and friendly, always willing to answer questions and provide recommendations. Customers appreciate the staff's expertise and willingness to explain products in detail, making it an excellent place for beginners and advanced smokers alike.

One of the standout features of Kulture Smoke & Vape is its accessibility options. The store has a wheelchair accessible entrance and parking lot, making it easy for customers with disabilities to shop. Additionally, the store offers quick visits, making it a convenient stop for those on the go.

The store offers several service options, including curbside pickup and in-store shopping. Unfortunately, the store does not offer delivery services at this time. However, customers appreciate the convenience of curbside pickup, especially during the pandemic.

Payment options include debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases. The store also offers a rewards program, allowing customers to earn points for every purchase and redeem them for discounts on future purchases.

Overall, Kulture Smoke & Vape is an excellent choice for those looking for a tobacco shop or vaporizer store in Midlothian, Virginia. The store's knowledgeable staff, wide range of products, and accessibility options make it a top choice for smokers of all levels.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store shopping

Kulture Smoke & Vape Reviews - 134

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tim Brown

Tim Brown

πŸ‘ πŸ‘Ž 😐
Outstanding Customer Service Helpful Staff High Quality Products

I went into this place with no knowledge of vaping. I just received medical marijuana card. I went to get help with concentrates. Outstanding customer service! They went way beyond, to make sure I was comfortable with the products that I purchased. I am very happy with, everything. I know where I am going from now on. Thanks Jess!

Blair English

Blair English

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Top Quality Glass Locally Produced

Jess is AWESOME! Her customer service is always on point. She has always been so welcoming, helpful, and just a pleasure to be around. This last time we went, Angel helped us and she is just as sweet and helpful. These girls hold down Kulture! It’s good to see a VA glass shop outlast ROOR, Sheldon Black, SYN, and still provide top quality glass, most of which is locally produced. I’ve been a customer of Kulture since they’ve had their first shop in Richmond. RVA has one more thing to be proud of!

Andrew Whitlow

Andrew Whitlow

πŸ‘ πŸ‘Ž 😐
Love this place Good customer service

Love this place. Although it was closed last week during the ice storm so I had to go somewhere else. Is this store still open for in store shopping? The Google listing says curbside pickup is the only option now. Why is that? Thanks.

Alicia Jones

Alicia Jones

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Lack of Concern Limited Stock Inconvenient Location

Asked what I needed when I walked in, then didn't listen. Continued conversation with other employee for a while instead of listening to my response. Clear lack of concern. Poor stock, compared to other locations, and dismissive about it. Tried to verify ID for debit(not needed) after all that. Then tried to smooth it over saying I needed ID anyway to be in store. Why not verify ID at the door then? Never should have came to this location instead of ones across town. Worst Kulture experience ever.

Cam Newton

Cam Newton

πŸ‘ πŸ‘Ž 😐
Amazing Great Service Wide Variety of Products

This place is amazing I love this place the points the change of the store that’s going down since the new manager just amazing always have been my smoke shop always got everything I need or want and the service they really want to get to know what you need amd there not just a sale person like they are trying to give the best bang for your buck keep up 4/20 fam

chief 80 Zahniser

Very helpful and friendly always have what I am looking for!!

Jason Strecker

Jason Strecker

πŸ‘ πŸ‘Ž 😐
Faulty Products Bad Customer Service Overpriced

Purchased 3 Mystica pocket vape pens 4 days ago, 2 of them didn't work. Went back to the same store, same guy and he would not exchange them for me with out a receipt only since it was after 3 days. Its crazy how you can drive across town and buy faulty merchandise from a distributor, spend $75 be completely inconvenienced because 2 of the products don't work. Awful management, awful customer service and over priced... All around no good. Now I have to deal with the main company, pathetic!

B Denn

B Denn

πŸ‘ πŸ‘Ž 😐
Local Knowledgeable Staff Cool Inventory

This is the place to go if you're a local, they're all about RVA locals. Most of the staff is very knowledgeable about their products, and will get to recognize you upon 2 or 3 visits. They're big enough to have a cool inventory, but not so damn big that all of the people there have no idea what anything is. LOVE IT! 5/5

Taminator Harrison

Taminator Harrison

πŸ‘ πŸ‘Ž 😐
Friendly staff Helpful staff Informative staff Local glass Grow tents Dab rigs Great accessories

Friendly, helpful & informative staff. A key place to find local glass! They've got grow tents, dab rigs and TONS of great accessories!

steve rosenberg

Great selection of vapery. Staff was great. I actually found something to buy.πŸ‘

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