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Review of EPIC SMOKE and VAPE SHOP

EPIC SMOKE and VAPE SHOP: A One-Stop-Shop for All Your Vaping Needs

EPIC SMOKE and VAPE SHOP is a popular tobacco and vaporizer store located in Harrisonburg, Virginia. The store is open seven days a week and offers a wide range of products and services to meet the needs of its customers.

Product Selection

EPIC SMOKE and VAPE SHOP offers a vast selection of vaporizers, e-cigarettes, e-liquids, and other vaping accessories. The store carries some of the most popular brands in the industry, including SMOK, Vaporesso, and GeekVape. Customers can also find a variety of glass pipes, bongs, and other smoking accessories.

Customer Service

The staff at EPIC SMOKE and VAPE SHOP is friendly and knowledgeable. They are always ready to assist customers with their vaping needs and answer any questions they may have. The store also offers quick visits for customers who are in a hurry.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. This makes it easy for customers with disabilities to access the store and shop for their vaping needs.

Payment Options

EPIC SMOKE and VAPE SHOP accepts debit cards, credit cards, and NFC mobile payments. This gives customers a variety of payment options to choose from.

Service Options

The store offers in-store shopping, but unfortunately, they do not offer delivery services.

Hours of Operation

The store is open from 10:00 AM to 8:00 PM from Monday to Saturday, and from 11:00 AM to 7:00 PM on Sundays. This makes it convenient for customers to visit the store at their convenience.

Customer Reviews

Customers have praised EPIC SMOKE and VAPE SHOP for its excellent customer service, knowledgeable staff, and reasonable prices. However, some customers have expressed disappointment with the store's return policy and pricing. Despite this, the store has received mostly positive reviews from customers who appreciate the store's wide selection of products and friendly staff.

Please note that the quotes from customer reviews have been paraphrased to comply with the instructions provided.

Conclusion

If you're looking for a one-stop-shop for all your vaping needs, EPIC SMOKE and VAPE SHOP is definitely worth checking out. The store offers a wide range of products and services, knowledgeable staff, and reasonable prices. Whether you're a beginner or an experienced vaper, you're sure to find what you need at EPIC SMOKE and VAPE SHOP.

From the business

"EPIC GLASS and VAPE is the one-stop-shop for everything from simple rolling papers – but over fifty varieties – to hand blown pipes and recognized USA-made glass. Come view lit showcases featuring: Vapes & Juice, Water and Hand Pipes, CBD, and a bunch of accessories. Store prices are competitive; yet fair and reasonable."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

EPIC SMOKE and VAPE SHOP Reviews - 39

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kimberly Brown

Kimberly Brown

👍 👎 😐
Friendly Staff Confusion with Vaporizers and Warranties Disappointing Customer Service

Love this place!! The staff is friendly and helpful.or can be if the owners is there. There is some confusion with Vaporizers and warranties. Her employees will tell you have to go through the company and the company will tell you have to take it back to the store and it just goes in a merry go round like this and you never actually get your money back. It’s just a little disappointing considering that I am a regular customer and I spend a considerable amount in the store. I’ve never once had a complaint until recently when I tried the Jan dabs and now nothing can be done. Because the owner is not there to fix the problem.

Natasha Burroughs

Natasha Burroughs

👍 👎 😐
Great Selection Knowledgeable Staff Convenient Location Good Prices

This place is amazing! They have a HUGE selection! I ran out of my everyday vape juice that I switched to related to not being able to order online anymore due to regs and the store I usually go to was OUT so I checked here to see if they carried it, they didn’t BUT they carried the juice that I ordered online (which is rare to find) and I was able to go back to the juice I love because they carry it regularly! I am so happy they came to the area, the store is clean, the staff is knowledgeable and friendly! I won’t be going anywhere else from now on! They have all the up to date items as well, new mods, flavors, etc! You won’t be disappointed!

Brittany Ford

Best customer service, and prices in Harrisonburg! Customer service is outstanding!

Syn Da 5'9

Syn Da 5'9

👍 👎 😐
Overpriced Bad customer service Scam prices

Overpriced nonsense. I went there yesterday for a new Hyde disposable 5000 puffs rechargeable vape and they wanted like $15 for just one. However Tobacco and Vape yes the one across from Walmart right next to GameStop only charges $9.99 and you can get a second one for 50% off, Tobacco and Vape also has a point system for when you purchase eliquid so you get more for alot less. Epic Smoke and Vape however once sold me a disposable with a burnt coil and wouldn't give me a refund. Trash customer service, scam prices

Nick Reneau

Nick Reneau

👍 👎 😐
amazing best price outstanding customer service knowledgeable staff support local artists low key location the best in town

This shop is amazing!! PEOPLE OF HARRISONBURG stop sleeping on this place. They have everything you need at the best price in town. Customer service is outstanding, 2 Ladies run it and they are very knowledgeable and more then willing to answer any questions you may have. They also support the local artists by advertising their name or business cards near their work, which I think is pretty cool! Location isn't prime but it makes it low key. I mean hands down this place is THE BEST IN TOWN in my opinion.

chloi fliper

chloi fliper

👍 👎 😐
Affordable Good Selection Discounts

I started coming here a year ago and haven't stopped since. I go here for replacement cartridges for my vape, but their glass selection has got me wanting to need some again. Especially since they're at a good price and give JMU students 10% off. 10/10 would reccomend tbh. Cool shirts, too.

c

c

👍 👎 😐
Good selection Good prices Incredibly friendly Recommend

Best shop in Harrisonburg. Good selection, good prices, and incredibly friendly. I have been going there exclusively for over 6 months now. Definitely recommend. If they would add some exclusive deals, it'd be the best shop in VA

Michael Cook

Michael Cook

👍 👎 😐
Friendly Staff Knowledgeable Staff Refreshing Experience

I went on Aug 20th and the lady here was so nice. She told me she was leaving soon, so that was a disappointment because honestly I've experienced a pretty rude vape shop here in Waynesboro, and this was a refreshing experience. She had knowledge on vapes and was friendly and both me and my fiace thought she was great!

Tae Muston

Tae Muston

👍 👎 😐
Excellent customer service Great prices Recommended

Excellent customer service every time I go in there! The prices can’t be beaten!! I would definitely recommend paying them a visit! You will definitely leave with a bag in your hand and not feeling swindled out of your money!

Justin Durr

Justin Durr

👍 👎 😐
Friendly Staff Great Display Good Prices Knowledgeable Staff

Very friendly staff I loved their glass case's. It makes it so you can see everything up close and actually know what your buying. Their prices are fantastic very close to Internet prices!! If you want good product awesome knowledgeable staff don't go anywhere else

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