Review of The Smoke House

The Smoke House: A One-Stop Shop for All Your Smoking Needs

The Smoke House is a family-owned business located in Salt Lake City, Utah. The shop offers a wide range of smoking products, including tobacco, cigars, and vaporizers. The store is open seven days a week, and customers can choose from a variety of service options, including curbside pickup, in-store pickup, and in-store shopping.

Product Selection

The Smoke House has an extensive selection of smoking products, including premium cigars, rolling tobacco, and vaporizers. The store also offers a wide range of smoking accessories, including pipes, lighters, and rolling papers. The staff is knowledgeable and can help customers find the perfect product to suit their needs.

Customer Service

The Smoke House is known for its exceptional customer service. The staff is friendly, knowledgeable, and always willing to help customers find the products they need. Customers can expect a warm welcome and a personalized shopping experience at The Smoke House.

Accessibility and Crowd

The Smoke House is committed to creating a welcoming and inclusive environment for all customers. The store is wheelchair accessible, and the staff is LGBTQ+ friendly and transgender safe space. The store is a quick visit, and customers can expect to be in and out in just a few minutes.

Payment Options and Hours of Operation

The Smoke House accepts debit cards, credit cards, and NFC mobile payments. The store is open Monday through Saturday from 9:00 am to 10:00 pm and Sunday from 11:00 am to 9:00 pm.

Customer Reviews

The Smoke House has received positive reviews from customers who appreciate the store's exceptional customer service and product selection. Customers have praised the staff for being knowledgeable and helpful, and many have commented on the store's welcoming and inclusive environment.

Note: The Smoke House has received a few negative reviews from customers who have had issues with specific staff members. However, the majority of reviews are positive, and customers have praised the store's overall customer service and product selection.


The Smoke House is a one-stop-shop for all your smoking needs. The store offers a wide range of smoking products, exceptional customer service, and a welcoming and inclusive environment. Whether you're a seasoned smoker or just starting, The Smoke House is the perfect place to find the products you need.

From the business

"Friendly, Knowledgeable, Smoke/Vape shop offering Disposables, Mods, Vapes, Coils & Pods, E-Liquid & Nic Salt Devices, Dry Herb & Concentrate Devices, Eliquid & Nic Salt, Large Glass Selection, Pipes, CBD, Kratom, Cigarettes & Cigars. Not far from Park City, near 80 and 215 interchange."


  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

The Smoke House Reviews - 81

Joe La Torre

Joe La Torre

πŸ‘ πŸ‘Ž 😐
helpful staff good customer service funny staff great store

The guys/gal here are very polite and helpful. Had a lot of questions about a product they had, they answered all of them and helped me grab exactly what I needed. Was in and out in just a few minutes, but with how funny the guy was I didn't want to leave. Great store run by good, honest and real people. Come in for a product or to hang out with the person on duty, they have awesome staff who care about you when you're looking for an item. Give em a try!

Zac Janson

Zac Janson

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Great customer service Excellent multitasking Kind and helpful owners Stellar employee

This place rocks!! Great customer service, excellent ability to multitask and all!!
The owners r both super kind and helpful, and their main employees r always the best, they clearly know how to hire!! KJ is stellar, and so was their main dude before him!! This is the only place I go!!πŸ€™πŸ€™

amy Howcroft

amy Howcroft

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Small Business Family Owned Friendly Owner Helpful Staff Great Shop

Small son and pop store. Family owned. The owner was so nice. He was so helpful! It was a great shop.

Cade Petersen

Cade Petersen

πŸ‘ πŸ‘Ž 😐
Scam Untrustworthy

This business scammed me once, which I informed them about and said it must’ve been my fault. In trusting them, I purchased the product a second time β€œ~$20” each and turns out I got scammed twice. I couldn’t recommend this business less to everyone I know interested in smoke shops, this business will scam you. Buyers beware!!

Cassie Evje

Cassie Evje

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Great Quality Products Fairly Priced

This shop is family owned and the father and son who work here are always so pleasant and helpful. They really know their stuff and I always find myself staying there way longer than I should just chatting with them. They are super friendly and I always leave with a smile on my face. Their products are of great quality and are fairly priced.

Stephen M

Stephen M

πŸ‘ πŸ‘Ž 😐
Bad customer service Rude staff Poor stock management

I used to live around the corner and went here for years. I was in the area again and thought I would stop by and it will be my last time there for sure. The guy behind the counter was extremely rude, even after I literally had to look at EVERY SINGLE wall and counter in there before he even came out from the back. Then when they didn't have the wides I like he tried pushing a different kind on me telling me they are the same (they could be? but to me they are not). They usually had a good stock of everything and good prices, but for me the customer service the other day was SO BAD that I cannot bring myself to support this business anymore. Ended up probably paying a dollar more at the gas station but at least they were nice.

*After seeing owners response* I fully understand you can be out of stock on items, it happens. This wasn't this issue, the issue was with the man behind the counter who didn't even come out from the back until I had literally looked at EVERY SINGLE counter and all the products, then proceed to tell me to just buy this other pack because "they are the same" which to me they are not. Then the manner in which he treated me for not wanting that pack. Apparently having to put the pack back on the shelf after he pulled it out was just too much for him. I don't know the exact time but it was between 10:30-Noon for sure. As for the "sweet discount" I really don't plan on going back. Thanks though...

Zachary Carbone

Zachary Carbone

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Recommendations Great Mango Salt Juice

I love this place. The staff is amazingly helpful, I always enjoy talking with them and the recommendations they give are very good. They introduced me to coastal clouds mango, which is in my opinion as good as the juul mango. I had been searching for a year and a half for a good mango salt juice and they set me up perfectly.

Brayden Solt

Staff was very helpful and shop was nice.

Zach Peebles

Zach Peebles

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Great Experience Helpful Staff Quality Inventory

This was by far the best experience I have ever had in a smoke shop. EVER! The guy James who helped me said him and his father own the shop, and you could tell he really cared and was invested in my experience. He was extremely helpful and made great suggestions about his inventory which was super helpful. I will be bringing all of my business here from now on. And trust me, you should too.

Poor customer service Lying staff

I am done with this place the owner’s are great people, but every time I go and they are not present... I was I.D. for purchasing butane, then I ask why the guy stammers mumbles and then says it is a new Utah law, stammers again recites more lies! No, thank you!!! Harass someone else. You lost a customer.

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The Smoke House Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 11 AM to 9 PM