Marvelous Smoke

Had a wonderful experience ordering a piece, shipping was quick and well packaged. Had wonderful customer service answering my DM about an old Olympic piece very quickly and helped me get a wonderful deal. Can’t recommend them enough. Check them out, you won’t regret it.

This used to be the place to get your glass, but over the last few years their quality of glass and employees has dropped I went in recently to purchase a battery for a cartridge and the staff member couldn't tell me anything about any of the batteries you carry.

First time going into Marvelous Smoke today. Called prior to heading in and Garrett was helpful with pricing and friendly.
He ended up helping us in store, helped select Kratum once we got there and was helpful and laid back. Super cool shop and lots of different pieces from everywhere, also labeled as well. Definitely recommend!

The store has an open layout so it doesn't feel claustrophobic like many other smoke shops. The staff is friendly and helpful. Jay is especially knowledgeable. If you give them a budget, they work to honor that budget and not up sell.

Terrible customer service, snobby rude and condescending. You would think with the nature of the store being what it is the employees would be nicer and work with you better but that is not the case. Very overpriced, charging a cool $100 MORE on an item you can order straight from the company with free shipping. Stay away especially when some snobby pony tail guy is there( I believe he is the manager). Their reviews on here are even false. There is a review on here that obviously was done by this Jay guy himself. Bad when your own manager had to make fake reviews about your store.

The manager, Jay, is super awesome guy. Very considerate and willing to help you. Unfortunately, the rest of their team doesn't do the same. I used to be an consistent customer to purchase my hookah products; making purchases twice or more a month. I recently purchased a $30 cleaning set for my hookah, because I was told from an employee this set would work. The set ended up being too large for my hookah. I went in to express my concern, and attempt to exchange or even purchase another set at a really good price. Instead, the employee told me my temper needed to be controlled and I should stop accusing them of screwing me over. Sorry Jay, but you've lost my business.

Amazing service! Huge selection of glass and vape juice with knowledgeable, funny staff. Best shop in town. If I could give them more than five stars, I would.

They always take good care of me, and are extremely knowledgeable

The only smoke shop that will ever get my money. If you're ever in the Austin area check out their sister shop Smoke ATX, it is just as awesome. The thing that keeps me coming back is their tasteful selection and incredible staff. These guys rock.

Not only do I purchase from this fine establishment, I would work there in a heartbeat. The 'Pony Tail Guy' knows his stuff backwards and forwards, gives great instruction about what is the best purchase for my hard earned buck. As for what Charles and Steven said, those dudes can't even play a game of disc golf without cheating so, take from what they say with a grain of salt and wipe of sweat. In the world of glass, this place is one of the best places in the Hill Country to get serviced from. Good job guys! See ya again, soon!