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Review of Vape City

Vape City: A One-Stop Shop for All Your Vaping Needs

If you're looking for a comprehensive selection of vaping products, look no further than Vape City. This tobacco and vaporizer shop, located in San Benito, Texas, offers a wide range of vaping products and accessories, including e-liquids, mods, tanks, coils, and more.

Product Selection

At Vape City, you'll find a vast selection of vaping products from some of the most popular brands in the industry. Whether you're a beginner or an experienced vaper, you'll find everything you need to enjoy a satisfying vaping experience. The shop offers a wide range of e-liquids in various flavors and nicotine strengths, so you're sure to find something that suits your taste.

Customer Service

The staff at Vape City is knowledgeable and friendly, and they're always ready to help you find the products you need. They can answer any questions you have about vaping and provide recommendations based on your preferences.

Accessibility

Vape City is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is also LGBTQ+ friendly, making it a welcoming space for everyone.

Service Options

Vape City offers in-store shopping, so you can browse the products and make your purchase in person. Unfortunately, delivery is not currently available.

Payments

The shop accepts debit cards, credit cards, and NFC mobile payments, making it easy to pay for your purchases.

Hours of Operation

Vape City is open seven days a week, but the hours of operation vary. Unfortunately, the shop is closed on Mondays, and the hours for the other days are not currently available.

Customer Reviews

While Vape City has received some negative reviews, the majority of customers have had positive experiences. Many customers praise the staff for their knowledge and helpfulness, and others appreciate the wide selection of products. Some customers have had issues with incorrect product recommendations or faulty products, but these seem to be isolated incidents.

Please note that Vape City's website and contact information are not available in this description.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Vape City Reviews - 73

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
John Cook II

John Cook II

👍 👎 😐
Friendly Staff Great Selection

Great place to find all your vape products. Friendly and courteous employees. I give them a 5 star rating.

Misty M

Misty M

👍 👎 😐
Affordable Prices Friendly Staff Great Value

The best of the best. You can’t beat their prices. ❤️ these people here are nice. That’s another plus. :)

carlos cortez jr

carlos cortez jr

👍 👎 😐
Great Service Good Prices

I've always had a wonderful experience here at this location. Great service and prices.

Megan Karg

Megan Karg

👍 👎 😐
Poor customer service Misinformation

I am incredibly frustrated with my experience here, I went to make a purchase and pulled out my only current ID which is a passport only to be told that I need an actual ID that they can’t use pictures or passports which makes no sense on the passport side of things and simply is not true I've bought alcohol, cbd, gone out of country, etc all with just my passport, maybe you guys do not understand what a passport is but it's my only ID and is LEGALLY very versatile please update your employee’s on current laws because Texas law states:
Identification that contains a physical description and photograph consistent with the person's appearance, purports to establish that the person is 21 or older, and was issued by a governmental agency, including a Texas or other
state’s driver's license, a passport, or a state or federally–issued identification card. A U.S. Armed Forces identification card is an acceptable ID. A person may not sell, give, or cause to be sold or given a Restricted Product to someone who appears to be younger than 30 unless that person presents an Acceptable Form of Identification.
FDA Summary (Federal)
Unless otherwise required by state or local law, FDA recommends that retailers accept only government-issued photographic identification with the bearer’s date of birth. (e.g., State-issued driver’s license or identification card,
military identification card, passport or immigration card) for establishing a legal age to purchase FDA regulated products. The Photo ID is not acceptable if it has expired. So using a passport should not be and issue
you guys are not at all upholding that, you’re losing customers and your cashiers obviously have not been trained in customer service or even know why they’re stating the information they’re stating. I have never written a review like this I’m not trying to be rude or a Karen this was just really disappointing when I know the laws that yall don’t and an absolute waste of gas **It is not the lady I interacted with fault if she has been misinformed but I hope that this is addressed in one way or another

Bianca Vuittonet

Bianca Vuittonet

👍 👎 😐
Helpful Staff Clean Store Vape Bar

Samantha was very helpful in helping me find an alternative custard flavor salt nic. Will return. Store clean. Nice representation. Would be cool if you had a vape bar setup.

Brandi Troxel

A little pricey, but great staff, especially all the ladies.

Jami Smith

Jami Smith

👍 👎 😐
Poor Customer Service Incompetent Staff

Could have easily sold me on a nice recommendation. Was simply wanting strawberry cream or of similar. Bought a box of coils that isnt typical wattage to NOT be sent to Harlingen store. Smh. More trained staff will do this shop well.

Jesus Rodriguez

Awesome service! Very friendly, knowledgeable, and great prices!! Thanks Ralph!

Vanessa

Awesome experience night guy was ready with my juice

Shelly McDaniel

Shelly McDaniel

👍 👎 😐
Poor Customer Service Incompetent Employees

2 different times I was sold the wrong coils.
1st time shame on them,2nd time shame on me.
There won't be a third.
I'll drive out of my way to go to a different store
Maybe educate employees on how to read numbers

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Vape City Hours

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday