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Review of Sam's Tobacco & Vape

Sam's Tobacco & Vape:

Sam's Tobacco & Vape is a tobacco shop located in Rowlett, Texas. The shop offers a variety of tobacco products, including cigarettes, cigars, and smokeless tobacco. They also offer a selection of vaping products, including e-cigarettes, e-liquids, and mods.

The shop is open seven days a week, with hours from 9:00 am to 10:00 pm Monday through Saturday and from 10:00 am to 9:00 pm on Sundays.

Sam's Tobacco & Vape is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop also offers gender-neutral restrooms and free Wi-Fi for customers.

Customers have praised the shop for its customer service, with many noting that the staff is friendly and knowledgeable. One customer wrote, "Eddie was super helpful, very knowledgeable and fun to talk to. 10/10 would recommend stopping by if you need any products of any variety! Beautiful glass as well!" Another customer wrote, "Staff was extremely helpful and nice. Very clean store with a great selection. Not to mention the awesome prices!"

The shop is LGBTQ+ friendly and has been noted as a transgender safe space.

Sam's Tobacco & Vape offers in-store pickup and in-store shopping options for customers. However, they do not offer delivery services at this time.

The shop accepts debit cards, credit cards, and NFC mobile payments as forms of payment.

Overall, Sam's Tobacco & Vape is a great option for those looking for tobacco and vaping products in the Rowlett area. With its friendly staff, clean store, and wide selection of products, it's no wonder why customers keep coming back.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Sam's Tobacco & Vape Reviews - 26

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rekia Johnson

Rekia Johnson

πŸ‘ πŸ‘Ž 😐
Great Customer Service Fresh Products

Well there's alot a can say but who really read it.. LOL!!!!! This is by far the best customer service that I've seen I'm a super long time.. I love going here to buy my black and mild. They always make sure I have the fresh.. Great job!!!!!!

Eunice Sias

Eunice Sias

πŸ‘ πŸ‘Ž 😐
Great Customer Service Quality Products

I’ve been coming here for almost a year and they are always super nice to me! If there’s ever a problem with a vape they switch it out for me right then and there and always encourage you to try the vape in store so they can make sure you are satisfied with your purchase!

Richard β€œCB” Casey

Richard β€œCB” Casey

πŸ‘ πŸ‘Ž 😐
Helpful Knowledgeable Fun to talk to Recommend Beautiful glass

Eddie was super helpful, very knowledgeable and fun to talk to. 10/10 would recommend stopping by if you need any products of any variety! Beautiful glass as well!

Jovan Magsisi

Jovan Magsisi

πŸ‘ πŸ‘Ž 😐
Great Salesman Awesome Store Highly Recommended

I went into the store possibly looking to buy a new kit.
Right when i went in, this guy Eddie comes to me and asked if i needed any help.

I proceeded to talk to him about possibly getting a new vape kit because disposables were getting kind of an expensive expense for me, and he pointed to the mods that best fit my need.

We started to talk about the looks of them, and told him that red was my favorite color, and BAM there was a red one, the last one, that looked really awesome, and ended up buying the kit, plus batteries, juice, and everything else needed that he recommended.

He was a very great salesman, and the vape store itself looked awesome as well. It was a great experience to have in the store, and i would HIGHLY recommend coming to it.

Candace Johns

Candace Johns

πŸ‘ πŸ‘Ž 😐
Bad Customer Service Defective Product Lost Business

Went into Sam's tobacco and Vapes last night before closing had a pleasant experience left with two elf bars. Of course whenever I get home one of the elf bars is staying on it won't go off and getting real hot and I had just bought it so I took it in this morning and she exchanged it for me for another one well I leave there of course it works in the store I leave and it's doing the same thing as the one I just exchanged so I call and ask if I can exchange it again just for the same vape cuz maybe it's a bad box of Vapes. And was told no that's horrible customer service to seal the deal because I would spend a lot of money in that store. I'm an Uber / lift driver I get asked all the time from my passengers of recommendations for vape stores and I could have been real good for their business but not now. It's not like I was asking for a refund I just wanted to exchange it because the same thing was happening to the one that had already exchanged I work hard for my money.

Carolina Torres

Carolina Torres

πŸ‘ πŸ‘Ž 😐
Amazing Service Variety of Options Clean and Organized

So i’ve been a regular customer since the place first opened and I can definitely say it’s only gotten better with time. I always get amazing service whenever I go and it has since become the only smoke shop I go to. From the variety of options to even the recommendations I get, I have never been disappointed. I can definitely say in comparison to any other shop i’ve been in, this one is always so clean and very well organized. This place is definitely one i’d recommend everytime and will always stand by. This shop never disappoints and a big thanks for a pleasant experience everytime!

Sports Junkiez

Good shop with a lot of great smoke products. Great location too!

Isaac Brown

Isaac Brown

πŸ‘ πŸ‘Ž 😐
Friendly Staff Reasonable Prices Great Deals Highly Recommended

very friendly and helpful staff! Reasonable prices! great deals too! highly recommend!!!

zack ely

zack ely

πŸ‘ πŸ‘Ž 😐
Great Experience Affordable Prices Helpful Staff Knowledgeable Staff

Great experience, prices are great compared to others and Nadya was helpful and very knowledgeable.

Joseph Humphreys

Joseph Humphreys

πŸ‘ πŸ‘Ž 😐
Great Selection Friendly Staff Knowledgeable Staff

Great selection of items and they have more than what you see any other typical shop. Many items here I had not seen in other shops across the metroplex. Super friendly & knowledgeable staff. This will be my go-to shop from now on!

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